SaaStr

DECEMBER 26, 2019

But with the seemingly endless options, how do companies navigate what to handle in-house and what to outsource? So if we can pop up the Slido slide and I want to invite you all to take your phone and go on slido.com for this session so that you can start asking the panel questions. Want to see more content like this?

Sales Hiring 189

Sales Hiring Payment Methods Payment Solutions Marketing 189

User Pilot

MAY 17, 2024

TL;DR No-code SaaS tools are software products that allow users to create applications, websites, or in-app experiences without writing any traditional programming code. No-code development platforms: Webflow – best no-code app builder for landing pages and websites. Webflow interface. Pricing Free plan.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

Andreessen Horowitz

JUNE 3, 2024

Marketing is particularly well suited for adopting generative AI because it is an iterative, creative, and dynamic practice that relies on the types of media — texts, images, video — that have driven LLM development. Marketers are looking for ways to scalably create personalized campaigns and messages to meet people where they are.

AI Search 121

AI Search AI Outsourcing Services Payment Solutions 121

User Pilot

APRIL 29, 2024

SaaS renewal best practices for driving free to paid conversions include: Create a personalized onboarding experience to retain trial users. Guide trial users towards key actions with checklists. Offer limited deals and discounts to motivate users. Personalize the cross-sell messages based on user segment.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Use welcome screens to segment customers and understand their jobs-t0-be-done to personalize their onboarding. What causes customer attrition?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

Natalia Luneva

APRIL 24, 2025

Stripe Connect is a comprehensive payment processing solution designed to cater to the unique needs of platforms and marketplaces. As a part of the broader Stripe suite, it facilitates digital transactions and enables businesses to accept credit card payments and manage complex money flows. What is Stripe Connect?

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

Chargify

MARCH 25, 2019

Subscription services give the end user control over costs and employee access, without the cumbersome contracts. Have a High-Quality Product with a Seamless User Experience. When users encounter an issue, most would prefer to solve it themselves. Can employees figure out how to use a clunky interface?

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

User Pilot

FEBRUARY 4, 2022

SaaS sales compensation tends to be higher when targeting enterprise customers since it takes longer to close deals and each contract brings in more annual recurring revenue ARR for the company. The attention from SaaS sales reps will also need to be more personalized since every company’s stack and needs are different.

SaaS Payments 98

SaaS Payments Scale Payment Services Payment Solutions 98

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. UX Designer: Responsible for understanding the unique needs and requirements of SaaS users and designing the user interface and experience of SaaS products.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

ProfitWell

NOVEMBER 15, 2019

There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. You can compare yourself in real time to other B2B, B2C, ecommerce, and media companies. The data collected is used to build custom reports and measure user engagement and retention. Why does your SaaS business need tools?

Retention 56

Retention Pricing Payment Methods SaaS Payments 56

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Insights from Heap help you dig deeper into the paths users take when navigating your product and identify precise points of friction.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. 10 years of making internet business personal. Why don’t you outsource?” The biggest, in August, we turned 10.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

User Pilot

OCTOBER 30, 2023

TL;DR Event tracking is the monitoring of every interaction made by a user. Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

TL;DR User behavior analytics (UBA) is the monitoring, gathering, and analyzing of user actions and data using monitoring systems, allowing you to acquire useful insights into your users’ desires, concerns, and challenges.It Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Insights from Heap can help you identify points of friction in user journeys and optimize the user experience to drive product growth. Here’s how Heap facilitates seamless product analytics: Once you install Heap’s code snippet into your product, it automatically starts tracking user actions.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

OCTOBER 30, 2023

The Effort Analysis feature helps you quantify user friction and make immediate fixes to improve the user experience. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Segmenting on Heap.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

OCTOBER 30, 2023

With the Usage over time chart, you can monitor how different user segments interact with your product and even compare the behavior of different segments. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Journeys also come in handy for funnel analysis by helping you monitor the different paths users take within an in-app experience. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 20, 2024

You can now delve deeper into user behaviors across different applications and analyze engagement levels so you can optimize user experiences. Custom events – including actions such as compelling account setup, setting up payment methods, and creating workflows to track feature usage and overall adoption progress.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

NOVEMBER 28, 2023

This information is used by teams to optimize their product or service to improve user experience. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Payments 52

Payments Payment Solutions SaaS Payments Payment Methods 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Payment Solutions 52

Payment Solutions Software Review Pricing Technical Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. No live chat : While Appcues offers educational resources and a help center (Help Docs), customer support is limited to email and phone.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Pricing Payment Solutions Technical Review 52

User Pilot

JANUARY 20, 2024

Must have features of event tracking tools Here’s what to look for when opting for event-tracking tools: No-code tracking – such as tracking user clicks, hovers, and form infills to understand the impact of your in-app flows on your growth goals and feature adoption.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Must have features of event tracking tools Here’s what to look for when opting for event-tracking tools: No-code tracking – such as tracking user clicks, hovers, and form infills to understand the impact of your in-app flows on your growth goals and feature adoption.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

User Pilot

MAY 12, 2024

LouAssist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because LouAssist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Payment Services 52

Payment Services SaaS Payments Software Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

Lou Assist lacks any localization capabilities which makes creating in-app experiences for different languages a time-consuming hassle. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

MARCH 11, 2024

Must have features of event tracking tools Here’s what to look for when opting for event-tracking tools: No-code tracking – Such as tracking user clicks, hovers, and form infills to understand the impact of your in-app flows on your growth goals and feature adoption.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends. I mean, New Relic and Algolia, we’re very focused on the developer. So honestly, a lot of developers don’t want to speak to a human.

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268