Remove Outsourced Development Remove Retention Remove Traceability
article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop procedures and systems in conjunction with important partners to: Monitor and evaluate upsell, cross-sell, and renewal leading indications. Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

Develop procedures and systems in conjunction with important partners to: Monitor and evaluate upsell, cross-sell, and renewal leading indications. Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution.

article thumbnail

UX Analytics: It’s Not Just About Data Collection and Methods

User Pilot

UX analysis benefits product managers by providing data-driven insights to guide product development decisions and prioritize features. Retention analysis : Analyze user behavior to understand why they abandon your product and identify strategies for reducing churn. Useful for studying behavior patterns and problem areas.

Data 105