Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. The potential impact of failed or inadequate internal systems, processes, procedures, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 215

Payment Solutions Pricing Payments Payment Services 215

How To Buy Saas

SEPTEMBER 3, 2024

Are you struggling to keep up with the ever-increasing volume of contract management processes? If yes, then it is time to invest in B2B SaaS contract management software! They will help with effective solutions to help you manage contracts better, automate manual processes, and curb risks and mistakes.

Payment Solutions 52

Payment Solutions Outsourced Development SaaS Payments Payment Services 52

Sales Hacker

NOVEMBER 15, 2017

We’d also recommend this guide for any sales managers or business development leaders who are on-boarding new reps. Account-Based Selling / Sales Development. Account Development Representative. Account Development Representative. Average Contract Value. AB Testing. Account-Based Everything / Revenue.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Develop a Full Marketing Strategy 2.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

ProfitWell

AUGUST 18, 2020

It was less than two years ago when Sarah experienced the frustrating and draining challenge of trying to get out of her five-year water heater contract. She called the provider, Reliance, to cancel the remaining two years of her contract so she could purchase her own water heater. The New Customer-First Paradigm.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Chargify

AUGUST 17, 2020

Backed by an army of developers, data engineers, and finance professionals, this events-based billing model allowed these large companies to directly link the value that their services provided with the cost presented on a customer’s invoice. What Amazon Web Services and Twilio Get Right.

AWS 98

AWS Payment Services SaaS Payments Payments 98

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. I make calls when I’m thinking about committing to a new product or service. Dialers decrease an agent’s down-time considerably and completely eliminate the manual grind process of making calls from their cognitive workload.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

FastSpring

JANUARY 8, 2019

They also offer Fulfillment by Amazon, where they handle the fulfillment process for your business at extra cost. A security mechanism that determines if a payment account has sufficient funds to complete a given transaction. The operations of a business including sales tax, VAT filings, billing, order processing, and online payments.

Payment Methods 82

Payment Methods Merchant Services Payment Services Outsourcing Services 82

Totango

MAY 19, 2020

The continuing COVID-19 health crisis may well produce a recession that has a significant impact on the Software-as-a-Service (SaaS) industry. No one is certain how this will change the long and short-term behaviors of customers, lenders, and enterprises in a SaaS world. Be Lean and Agile to Reduce Customer Churn in SaaS.

SaaS Payments 77

SaaS Payments Churn Payment Solutions Payment Methods 77

Baremetrics

NOVEMBER 2, 2021

Customer lifetime value (CLV) is one of the main metrics SaaS companies track to monitor their profitability and growth. Connect Baremetrics to your payment processor, including Shopify and Stripe, and start seeing all of your revenue in a crystal-clear dashboard. Just check out this demo account here.

Customer Lifetime Value 98

Customer Lifetime Value Payment Services Payments SaaS Payments 98

ChurnZero

AUGUST 14, 2020

Get direct access to CRM data, such as accounts, contacts, opportunities, cases, subscription data (renewal date, license count, total contract value, etc.) Customer Support/Service Software and Ticketing Systems. Customer support software manages and monitors customer requests, queries, and service-related matters. Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

SaaStr

DECEMBER 26, 2019

But with the seemingly endless options, how do companies navigate what to handle in-house and what to outsource? Even though we are not real developers, but maybe this will come at some point. We recently signed a partnership with Salesforce and Microsoft, who are our code developing training path, training path weavers.

Sales Hiring 189

Sales Hiring Payment Methods Payment Solutions Marketing 189

Baremetrics

JULY 21, 2021

As a SaaS or subscription-based company, you want to keep a watchful eye on your monthly recurring revenue and net MRR. MRR as a SaaS metric is pretty straightforward , but there are some nuances that you'll want to take into consideration depending on your business model. Table of Contents. 1 What is MRR Growth Rate?

Benchmarks 98

Benchmarks SaaS Payments Payments Churn 98

ProfitWell

JULY 14, 2020

Relationships are complicated, even in SaaS. In SaaS, if you don't meet your customers' needs, they'll churn. Today on Recur Now, I'm sharing how you can build solid commitment with your users, all in the name of annual contracts. Listen wherever you get podcasts: Annual contracts = commitment. Less purchasing decisions.

Payments 66

Payments SaaS Payments Outsourced Development Payment Services 66

ProfitWell

MAY 21, 2020

We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Table of Contents: Overall SaaS and subscription index. Impact of COVID-19 on SaaS and subscription companies. Overall SaaS and subscription index—updated weekly. 3 ways to boost retention.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

User Pilot

MAY 12, 2024

Mobile Onboarding : Because LouAssist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms. If you’re developing a mobile app then consider alternatives like Appcues or Pendo. Chameleon is a product adoption platform.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. Get a Userpilot demo for SaaS reporting and drive your product growth code-free.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna.

New CTO 179

New CTO Sales Hiring B2C CTO Hire 179

Chargify

OCTOBER 21, 2020

Companies of all types—from startups to long-established global brands—have been able to successfully use subscriptions to facilitate a stream of open-ended, predictable revenue and offer customers the services they want without locking them into inflexible contracts. Customer Churn. Trial Conversion Rate.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

User Pilot

NOVEMBER 28, 2023

Looking for a good SaaS reporting tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

NOVEMBER 28, 2023

Looking for a good SaaS analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Appcues!

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Methods 52

User Pilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user engagement analysis depending on the different criteria that different SaaS companies may have.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good funnel analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for funnel analysis depending on the different criteria that different SaaS companies may have. Let’s compare them!

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous HelpHero alternatives, it can be challenging to make a final decision.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if HelpHero is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous HelpHero alternatives, it can be challenging to make a final decision.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

OCTOBER 30, 2023

Looking for a good user behavior analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user behavior analysis depending on the different criteria that different SaaS companies may have.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Looking for a good event tracking tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for event tracking depending on the different criteria that different SaaS companies may have. Let’s compare them!

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52

How To Buy Saas

JULY 2, 2024

Platform Savvy Today’s email marketing landscape is packed with powerful platforms or email service providers (ESPs) like Mailchimp, SFMC, Klaviyo, Braze, and Marketo among others. Staying Ahead of the Curve A top-notch email marketing specialist is constantly learning and keeping their finger on the pulse of the latest trends.

Sales Hiring 52

Sales Hiring Outsourcing Services Payments Marketing 52

User Pilot

OCTOBER 30, 2023

Looking for a good user analytics tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for user analytics depending on the different criteria that different SaaS companies may have. Let’s compare them!

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

MARCH 14, 2024

Looking for an effective event tracking tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous Heap alternatives, it can be challenging to make a final decision. Let’s get started!

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

NOVEMBER 28, 2023

Looking for a good product analytics tool and wondering which one of Appcues, Product Fruits, and Baremetrics is the best option for your SaaS company? In this post, we’ll discuss exactly that – which tool is best for product analytics depending on the different criteria that different SaaS companies may have.

Payments 52

Payments Payment Solutions SaaS Payments Payment Methods 52

User Pilot

JANUARY 20, 2024

Looking for an effective event tracking tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Google developed it to evaluate the quality of the user experience. Let’s get started!

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Slice and dice data to uncover trends and see live updates on how people use your app.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If you’re developing a mobile app then consider alternatives like Appcues or Pendo.

Payment Solutions 52

Payment Solutions Software Review Pricing Technical Review 52