SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

SaaStr

MARCH 24, 2021

If you want to hire your first sales rep and close more deals, you need to understand how the sales process works, what tools your team needs to be successful and learn to speak sales. Sales definitions you should know. CRM objects — Represent the sales relationship you have with a specific person or company.

Sales Hiring 321

Sales Hiring Startup Sales Outsourced Development 321

Sales Hacker

APRIL 25, 2019

My cost-conscious lens (plus our proven outbound sales program) has served my company, Leadium, well. I am passionate about helping small to medium-sized businesses (SMBs) accelerate their growth with outbound sales. The SMB Decision: In-House vs. Outsourced Sales Development. Salary and benefits costs.

Outsourcing Services 99

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 99

SaaStr

MAY 25, 2020

I recently put out a call on Twitter and LinkedIn on folks’ top tip to take friction out of their sales processes. “Presumptive close in a transactional sale. “At In your contracts. ” — Jesse Woodbury, Enterprise Sales, GoQuiq. ” — Dave Kranowitz, CRO Worldwide Sales, Grafana Labs.

Sales Hiring 344

Sales Hiring Sales Outsourced Development Technical Review 344

Tom Tunguz

FEBRUARY 8, 2022

The customer roster brims with the best names, each client increases their spend every year, and the sales team outpaces its quota handsomely. When a startup sells software to users outside their home country and receives payment in foreign currencies, they must manage foreign-exchange risk. Your customers prefer to pay you in crypto.

Payment Solutions 262

Payment Solutions Outsourced Development Software Review Software 262

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. Lead generation tools do change, but the basic motions of sales and marketing haven’t changed much.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. But I almost never see mediocre outsource SEO really work for B2B. Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales.

Scale 298

Scale Outsourcing Services Sales Hiring VP of Engineering 298

The Angel VC

APRIL 1, 2017

I couldn’t agree more, and I think startups should make that hire sooner rather than later. If you can hire only one or two handful of people with your seed round, hiring anybody who doesn’t either code or sell is hard to justify. Let’s say you want to hire 10 people in the next 12 months. Here’s why.

Sales Hiring 168

Sales Hiring Sales Recruiting Startup Software Review 168

SaaStr

NOVEMBER 30, 2023

Go-to-Market matters because sales and marketing spend remain the biggest proportion of SaaS spend, so honing in on that spend to build an engine and drive growth is paramount. But to develop a GTM strategy, you must have Product Market Fit. Founders are still leading sales and are very good at it.

Scale 278

Scale Sales Hiring Scaling Outsourced Development 278

SaaStr

DECEMBER 1, 2023

Hiring a VP of Sales isn’t new, but the conversations have evolved as the world has. SaaStr’s own Jason Lemkin shares the top 10 mistakes he sees during the hiring process during Workshop Wednesday, held every Wednesday at 10 a.m. The last 18 months have seen the biggest changes in the VP of Sales in his SaaS career.

Sales Hiring 162

Sales Hiring Sales Recruiting Sales Interviewing 162

SaaStr

MAY 24, 2024

Lemkin expresses concern about the changing work ethic and loyalty of sales and marketing professionals, observing a trend of multiple job-holding and lack of commitment. Lemkin expresses concern about the changing work ethic and loyalty of sales and marketing professionals, observing a trend of multiple job-holding and lack of commitment.

Sales Hiring 298

Sales Hiring Outsourcing Services Technical Review Scale 298

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. Other ways to think about digital agencies are as an outsourced team or in some cases a group of freelancers working together.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

NOVEMBER 24, 2021

The SaaS sales model seems so well-established, as hundreds of founders build their businesses and raise funding. Mark Roberge, Founder of Stage 2 Capital and Senior Lecturer at Harvard Business School, shares insights from his years of experience into common SaaS sales missteps and how you can avoid them.

Sales Hiring 260

Sales Hiring Scale Compensation Sales 260

SaaStr

JUNE 21, 2023

They hired their first VP of Sales with a wonderful pedigree and experience at some of the hottest startups. After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. But as you can guess, it didn’t work out.

Sales Recruiting 298

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 298

Neil Patel

OCTOBER 20, 2020

The best HR outsourcing services exist to make your life easier. How to choose the best HR outsourcing service for you. There are countless different HR outsourcing services to choose from. As such, different HR outsourcing companies specialize in different things and offer services targeted to a specific type of customer.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

Neil Patel

MARCH 12, 2021

If you’re feeling overwhelmed, one of the questions you should ask yourself is “should I outsource my blog?” You could split up the work with guest posts , staff bloggers, or outsource your blog completely. They may be turned off if you step back and start outsourcing your blog posts. It depends.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring VP of Engineering 141

SaaStr

FEBRUARY 8, 2022

Scaling a sales organization isn’t easy. Knowing which metrics matter and how to analyze them to increase your revenue and hit organizational sales goals is essential. . What makes a sales organization grow? What’s the best way to grow a sales organization? Waze defines value as the deal size or amount of the contract.

Scale 297

Scale Sales Hiring Compensation Sales 297

Neil Patel

OCTOBER 13, 2020

But the answer more and more business owners are turning to is a simple one: outsourcing. Outsourcing is giving your work to someone else outside of your main business. That could be through freelancing, or by hiring another firm (like a call center) to handle segments of your business. Understand Why You Want to Outsource.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

Sales Hacker

NOVEMBER 5, 2018

When it comes to business outsourcing, I have been on both sides of the table. I have, since 2009, hired 20+ outsourced resources from all over the world for tasks such as data research, web design, translations, voiceover talent and more. That means that some of our clients, are outsourcing to us. Extreme, right?

Outsourcing Services 94

Outsourcing Services Outsourced Development Sales Outsourcing Underperforming Technical Team 94

SaaStr

JANUARY 12, 2022

When sales teams succeed, the company succeeds. But running a high-performing sales team isn’t an easy task. How can you ensure success within your sales organization in a way that scales with you? Define your ideal account executive profile and use that when interviewing potential reps.

Scale 264

Scale Leadership Sales Hiring Sales 264

SaaStr

APRIL 2, 2023

I walk them through this when I hire them. There are many stories of legendary exec hires. I hired the person with a great resume but who didn’t get our business, culture, or community. Lesson: Many times, I thought, “I need to hire for the role I’ll need 4 years from now.” Of course, sometimes that is indeed true.

Sales Hiring 331

Sales Hiring Scale Customer Success Scaling 331

SaaStr

JANUARY 5, 2023

Hiring a CFO. First: Why hire a CFO, anyway? . CFOs can build operating forecasts and multi-year plans, create financial models and scenario analyses, establish financial discipline, and create a culture of accountability. These metrics will vary by company, but can include elements such as the following: Sales Funnel.

Sales Hiring 49

Sales Hiring Acquisition Forecasting Outsourced Development 49

SaaStr

MAY 14, 2023

Daniel, you grew to 3 million in ARR before you hired a VP of Sales. You had all the reps and SDRs reporting to you, managed it all yourself. How’d you manage all that? Daniel : We followed a lean start up approach to building our sales process. An engineering team and the sales team was me with a laptop.

Sales Hiring 278

Sales Hiring Sales Recruiting Scale Payment Methods 278

SaaStr

SEPTEMBER 12, 2023

You Have to Train Sales Reps 3–10. You have to start formal sales training by rep #3. Hire Early. Customer success teams are critical for SaaS companies as they own the customer relationship from start to finish, managing up to 75% of revenue through renewals and upsells. And you can start very small. Or they fail.

Sales Hiring 289

Sales Hiring Technical Advisors Compensation Outsourced Development 289

SaaStr

JUNE 29, 2023

Contract values are up nearly 30% from two years ago, representing massive growth in company SaaS spend, which is already a top five line item.” As a result, we’re seeing SaaS companies develop new pricing strategies.” They want to maximize dollar value and limit contracts to renew.

VP of Engineering 298

VP of Engineering Trends Cybersecurity Sales Hiring 298

SaaStr

DECEMBER 27, 2023

Between 2016 and 2023, you see the ACV (average contract value) going up and up. As a result, the contracts got bigger because they were working with bigger companies. When a new sales leader comes in, they usually say the data is messed up, difficult to comprehend, and unclear about where leads are coming from.

Sales Hiring 282

Sales Hiring Scale SMB Outsourced Development 282

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. I should have hired someone in some role like six months ago, a year ago.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

SaaStr

NOVEMBER 1, 2022

They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. AI is likely the next platform, dev tools are strategic given the scarcity of developers, cybersecurity is front and center for enterprises, and the data stack is still going strong. Silicon Valley has a deep talent bench.

Scale 298

Scale Sales Hiring Underperforming Technical Team Cybersecurity 298

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away.

Sales Hiring 103

Sales Hiring Scale Outsourcing Services Payment Services 103

Tom Tunguz

AUGUST 14, 2024

Nearly 10 years ago, I wrote a post about the minimum viable average contract value to justify a sales team. Most companies typically hire account executives & development reps at $15k or greater in contract value because the economics of lower ACVs aren’t viable for most. ACVs remain the same.

CTO Hire 216

CTO Hire Outsourced Development Sales Hiring CTO 216

Tom Tunguz

MARCH 27, 2022

For example, users burn tokens to execute a smart contract. Public software median inflation rate rests at 5% annually, including shares for new employees, retention grants for current employees and primary stock sales in the public market to raise cash. Early businesses tend to create more instruments to hire, grow, and incentivize.

Startup 313

Startup Sales Hiring Government Outsourced Development 313

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. There’s a range of key skills that separate the best from the rest, and success belongs to companies who can identify and hire reps who have those precious skills. By mastering your sales interview questions.

Sales Hiring 103

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 103

SaaStr

FEBRUARY 7, 2024

Sales-assisted, product-led growth strategies that close Enterprise leads. For example, if someone in their TAM is hiring for a CX lead, this is a signal for Gorgias to help them figure out a CX motion since their product is a help desk for e-commerce. In this playbook we’ll share: Automated outbound at-scale strategies.

Scale 278

Scale Sales Hiring Strategy Marketing 278

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? It was all about getting the contract. And revenue is an outcome.

Scale 265

Scale Sales Hiring Revenue VP of Engineering 265

Sales Hacker

NOVEMBER 16, 2018

As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. RELATED: B2B Sales Outsourcing Is Dicey.

Outsourcing Services 98

Outsourcing Services Outsourced Development Scale Sales Hiring 98

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224