The Angel VC

APRIL 1, 2017

At the excellent SaaStr Annual 2016 conference about a year ago, a very experienced SaaS CEO said on stage that an internal recruiter can be a startup CEO’s secret superpower. I couldn’t agree more, and I think startups should make that hire sooner rather than later. Let’s say you want to hire 10 people in the next 12 months.

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Sales Hiring Sales Recruiting Startup Software Review 168

SaaStr

DECEMBER 1, 2023

Hiring a VP of Sales isn’t new, but the conversations have evolved as the world has. SaaStr’s own Jason Lemkin shares the top 10 mistakes he sees during the hiring process during Workshop Wednesday, held every Wednesday at 10 a.m. The last 18 months have seen the biggest changes in the VP of Sales in his SaaS career.

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Sales Hiring Sales Recruiting Sales Interviewing 159

SaaStr

MAY 14, 2023

Daniel, you grew to 3 million in ARR before you hired a VP of Sales. You had all the reps and SDRs reporting to you, managed it all yourself. How’d you manage all that? Daniel : We followed a lean start up approach to building our sales process. An engineering team and the sales team was me with a laptop.

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Sales Hiring Sales Recruiting Scale Payment Methods 276

SaaStr

JULY 25, 2021

They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special. Recruiting is easier, but the things that don’t change are customers don’t care.

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Sales Recruiting Sales Hiring Scale VP of Engineering 263

FastSpring

FEBRUARY 6, 2025

If you’re running a smaller digital business, you may find it challenging to hire great talent. In this episode of Growth Stage, we interview Lizzie Mintus Founder and CEO of Here’s Waldo Recruiting and host of The Heres Waldo Podcast about her thoughts on: The most effective recruiting strategies for SMBs.

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SMB Sales Recruiting Branding Sales Hiring 99

SaaStr

JULY 15, 2022

Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. But I almost never see mediocre outsource SEO really work for B2B. Ash Bhoopathy (@ashbhoopathy): Probably more around go-to-market and sales.

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Scale Outsourcing Services Sales Hiring VP of Engineering 296

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

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Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Neil Patel

OCTOBER 20, 2020

The best HR outsourcing services exist to make your life easier. How to choose the best HR outsourcing service for you. There are countless different HR outsourcing services to choose from. As such, different HR outsourcing companies specialize in different things and offer services targeted to a specific type of customer.

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Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

SaaStr

AUGUST 8, 2023

Accountants are responsible for ensuring the company has clean financial statements and data. This function can be outsourced in the early days of a startup, but it is usually brought in-house after Series B. This role can be recruited through headhunters or your network.

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Scale Finance Outsourcing Services Sales Recruiting 239

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. Other ways to think about digital agencies are as an outsourced team or in some cases a group of freelancers working together.

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Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

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Scale Sales Hiring Startup Sales Recruiting 52

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. There’s a range of key skills that separate the best from the rest, and success belongs to companies who can identify and hire reps who have those precious skills. By mastering your sales interview questions.

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Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 103

SaaStr

MARCH 12, 2019

What is sales? What is sales? Isn’t sales really around customer value creation? Sales is not about revenue generation, it’s around customer value creation. Why are we so obsessed with sales being focused on revenue? It was all about getting the contract. And revenue is an outcome.

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Scale Sales Hiring Revenue VP of Engineering 265

Tom Tunguz

MAY 31, 2017

Or an engineer pushing a new devops tool to other developers? After all, they both speak the same language, come from the same domain, will develop trust quickly. This might seem like a very logical argument for differentiating on sales processes, but it’s a fallacy. Or a customer success person pitching CS tools?

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Sales Hiring Sales Recruiting Scale Outsourced Development 100

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Andrei B.:

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Sales Recruiting SMB Scale Sales Hiring 126

ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. This requires buy-in for the role and job description.

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Technical Review Sales Recruiting Customer Success Sales Hiring 52

Baremetrics

NOVEMBER 25, 2021

Your marketing and sales budgets, and the personnel assigned to those teams, will also rise. A hiring plan is the basis for growing your team and organizing your future payroll expenses. A hiring plan allocates expected future expenses based on your revenue forecasts. What is a hiring plan? Evaluate your hiring process 4.

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Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

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Outsourcing Services Software Review Software Outsourced Development 224

OpenView Labs

APRIL 29, 2021

Recruiting top talent is the common denominator across all scaling startups. Nine out of 10 founders and CEOs I connect with are involved in recruiting on a weekly, if not daily, basis. Many of them are learning on the fly and trying to juggle being CEO and Chief People Officer/Lead Recruiter/Brand Evangelist all at once.

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Sales Recruiting Outsourcing Services Sales Hiring Scale 81

Sales Hacker

NOVEMBER 16, 2018

As leads pour in, it becomes challenging for your current sales reps to manage their book of business and properly prospect. As a sales manager, you have to ask yourself “Do I simply hire more salespeople, or is it time to implement an SDR program?”. RELATED: B2B Sales Outsourcing Is Dicey.

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Outsourcing Services Outsourced Development Scale Sales Hiring 98

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 245

SaaStr

APRIL 23, 2019

It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal. It took probably six months developing all the back, and infrastructure, KYC, AML, and all the regulatory requirements to be able to issue a card in five minutes. Anu: So, the CFO was the first hire. Anu : The third hire.

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Sales Hiring Sales Recruiting Scale Payment Methods 216

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Andrei B.:

Sales Recruiting 112

Sales Recruiting SMB Scale Sales Hiring 112

Point Nine Land

OCTOBER 23, 2023

P9 Panel on Hiring Sales Leaders — Founders Summit 2023 “You are going to fire your first sales manager!” — A lesson too many founders learn the hard way. My favorite joke when I meet a brilliant founder is to ask them if they know there’s an easier path to becoming an Account Executive than founding a company.

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Sales Hiring Scale Technical Advisors Technical Cofounder 124

Sales Hacker

JUNE 27, 2019

Hiring salespeople is an exciting time… it often means you’re ready to (or in the process of) scaling your business! However, it can also be quite a daunting task — one that I see trip up many businesses and resulting in painful mis-hires and blown opportunities. So how do you know which salesperson is the right hire for your business?

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Sales Hiring Sales Recruiting Scale SMB 72

Sales Hacker

DECEMBER 21, 2017

What is Sales Operations? Sales operations refers to the unit, role, activities and processes within a sales organization that support, enable, and drive front line sales teams to sell better, faster, and more efficiently. But perhaps more than anything else, sales operations brings a system to selling. Technology.

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Scale Sales Recruiting Sales Hiring Technical Review 106

Tom Tunguz

FEBRUARY 10, 2016

Founders may reduce staff, particularly in recruiting or new projects that the company prefers not to finance. First, collect cash sooner with annual pre-pay contracts. It requires changing the sales process, likely suffering some decreased sales velocity and tinkering with compensation structures. Six months to ramp.

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SaaS Payments Sales Recruiting Sales Hiring Payment Services 118

Sales Hacker

APRIL 19, 2022

In this article, I’ll outline the principles of compensation design , how to build sales compensation plans , and include resources to set OTEs and quotas that keep your reps happy and hungry for more. Why Sales Comp Planning is Key to Rep Retention. Who should be responsible for sales compensation planning?

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Compensation Sales Recruiting Sales Hiring Retention 98

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

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Scale Outsourcing Services Sales Recruiting Outsourced Development 91

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. He now leads the sales function at a really promising and high-growing unicorn called Instabase. Learn how modern sales teams with deals, win deals now. We’re on iTunes.

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Scale Sales Hiring Sales Recruiting Technical Review 116

Sales Hacker

NOVEMBER 27, 2019

Sales leaders have a bad habit of dumping people into a new job without properly preparing them to succeed. When I landed my first “big girl job” 20 years ago as an Inside Sales Manager , I was underqualified, overambitious, and soon underwater. What’s So Important About Sales Onboarding? So tune in….

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Sales Hiring Onboarding Sales Recruiting Outsourcing Services 92

Buffer Resources

SEPTEMBER 11, 2023

I've earned millions in salary and consulting contracts, 100 percent inbound driven. The compounding network growth, career growth, personal brand growth, etc has translated into referrals, positive recommendations and 6 figure client contracts. So if you really want to stand out to hiring managers, follow these tips: Be specific.

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Sales Recruiting Sales Hiring Scale Social Media 141

Neil Patel

DECEMBER 13, 2022

Some startups can get away with managing HR initiatives on their own in the beginning, but this quickly becomes unrealistic and cumbersome if or when you scale your business. What if I told you that you could completely eliminate HR tasks from your plate without hiring a full-time human resources team?

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Outsourcing Services Payment Services Sales Recruiting Sales Hiring 88

Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

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Scale Payment Methods Sales Recruiting SaaS Payments 105

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

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SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Unbounce

JUNE 16, 2020

For example, ActiveCampaign’s reseller program offers beefier discounts to partners as they grow, letting them set their own pricing and pocket the difference: ActiveCampaign’s reseller program offers deeper discounts on pricing as more sales are made, creating an incentive to go big. Is your sales process simple and streamlined?

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Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

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Compensation Sales Hiring Development Team Review Sales Recruiting 110