SaaStr

APRIL 18, 2023

Yes, your new product does have to better than the existing guys. And sometimes just Cheaper and Best Service also work without any real different features. Product-market fit. You do have to eventually get to a minimum sellable product. You have to find a product the market wants to buy. Helps, yes.

Outsourcing Services 289

Outsourcing Services Startup Outsourced Development Technology 289

SaaStr

SEPTEMBER 14, 2023

Sam went on to become a CRO at Brex and is now a Partner at Founders Fund. Someone bringing in 20 reps when you have no customers or product market fit won’t change the world. Content marketing is so important. Folks who do mediocre outsourced content or a boring podcast won’t move the needle. It always works.

Outsourcing Services 291

Outsourcing Services Sales Hiring Scale Sales Recruiting 291

SaaStr

MAY 24, 2024

LinkedIn’s Good Community and Marketing Potential Jason Lemkin prefers to interview founders he knows personally for his podcast due to the challenges of finding guests. The role of a great VP of Marketing remains consistent: generating and nurturing leads through various marketing channels.

Sales Hiring 298

Sales Hiring Outsourcing Services Technical Review Scale 298

FastSpring

MARCH 3, 2023

Recurring Disruptions to Service Are Impacting Your Revenue Perhaps you keep finding yourself in a situation where you are experiencing card declines or interruptions in service related to integrations or technical issues. This often happens when your setup requires complex integrations that are difficult to maintain.

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

SaaStr

OCTOBER 25, 2023

Q: Should Product Marketing Work for Product or Marketing? Product marketing is a weird art, with many over-indexing. These days, CEOs are looking for too much magic from product marketing. Maybe we expect too much, even up to $10-20M ARR, and expect magic from product marketing.

Scale 290

Scale Sales Hiring Sales Recruiting AI 290

SaaStr

FEBRUARY 11, 2020

First, you get product market fit, then you create predictable revenue, and then you scale. There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. Anyway, skipping a step. Skipping a step, pretty simple.

Scale 281

Scale Outsourcing Services Revenue Outsourced Development 281

Sales Hacker

NOVEMBER 16, 2020

I recommend: Outsourced buyer interviews with a clustered model. Outsourced buyer surveys. The leader of the CI program at a large enterprise technology vendor described to me their four-year journey to using CRM data, all sourced by reps. There are two main ways to run a buyer interview — internally or outsourced.

Outsourcing Services 125

Outsourcing Services Data Interviewing Technical Review 125

Sales Hacker

AUGUST 27, 2024

He is also the Founder and General Partner at m]x[v Capital, and Co-Founder and CEO of Gynger and Tildei, two companies that he incubated through the venture firm. Navigating the challenges of raising funding and finding product-market fit. Building a strong internal BDR team versus outsourcing sales efforts.

Outsourcing Services 125

Outsourcing Services Sales Recruiting Sales Hiring Sales Outsourcing 125

SaaStr

JULY 25, 2021

And then Greylock approached me about being a partner that ended up being a really fun experience. Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. None of that changes.

Sales Recruiting 264

Sales Recruiting Sales Hiring Scale VP of Engineering 264

User Pilot

JANUARY 12, 2023

After-hours support in the form of self-service content can help your SaaS improve customer satisfaction. How a tool like Userpilot can help you build self-service support resources, code-free. After-hours support also sets you apart from competitors, allows you to reach global markets, and helps you build a positive brand reputation.

Outsourcing Services 98

Outsourcing Services SaaS Customer Support Software Review 98

Intercom, Inc.

NOVEMBER 3, 2022

Your product marketing is so on point – the way you’ve been able to facilitate this self-serve and onboarding journey that is relatively frictionless, and the way that you position yourselves in the broader market. Do I just deflect the responsibility entirely to outsourcing agencies?

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 165

Outsourcing Services Marketplace as a Service Outsourced Development Scale 165

Sales Hacker

MAY 15, 2023

In addition, approximately 35% of startups fail because there is no market need for their products or services. We’re approached multiple times a day by lead generation companies or outsourced sales companies who are either paid on retainer — regardless of performance — or paid on performance.

Sales Hiring 104

Sales Hiring Scale Outsourcing Services Payment Services 104

Intercom, Inc.

FEBRUARY 1, 2018

That company, of course, is Slack, and Rachel’s growth marketing team now owns Slack’s full acquisition funnel, from demand generation and team creation to activation and monetization. After I had left, we started to see that we had product-market fit. Below is a lightly edited transcript of our interview.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

Sales Hacker

MAY 20, 2021

Let’s explore the mathematical process the sales outsourcing team at Sales Force Europe takes both on behalf of our clients and in our own lead generation and international sales strategy. Document these while ignoring the outliers as they will distract your sales, marketing, and development teams from your core value focus.

Scale 119

Scale Metrics Outsourcing Services Sales Recruiting 119

OpenView Labs

FEBRUARY 6, 2020

Editor’s Note: This article is part three of a four-part series that covers the most crucial product marketing activities for an early-stage startup. Ok, we tested the product out with a few potential customers. Sales and Product Marketing. This is personally one of my favorite parts of product marketing.

Scale 52

Scale Product Marketing Sales Hiring Scaling 52

Point Nine Land

MAY 20, 2021

In fact, the way most companies in Europe deal with payroll is through outsourcing to specialized agencies, their accountants, or tax advisors. Larger organizations sometimes use outdated software providers that sometimes are nothing more than a UI layer that leverages similar outsourced service providers (btw?—?there’s

Outsourcing Services 52

Outsourcing Services SaaS Payments Payment Solutions Payment Services 52

Casey Accidental

JANUARY 23, 2019

The second issue is around who controls the quality of the service. Do we let the supply side determine their level of service, or do we standardize it across all of our supply? Is there value in standardization or variety of service level? Uber is not interested in drivers creating their own style of service.

Scale 73

Scale Marketplace as a Service Outsourcing Services Scaling 73

User Pilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Software Review 98

Software Review Outsourcing Services Sales Hiring SaaS 98

SaaStr

AUGUST 29, 2019

Where it makes sense to invest your precious resources when to outsource, and how to save yourself money without cutting corners. First of all, when you just started your company, that product market feed is literally critical. In this session, he will outline the do’s and dont’s that he learned bootstrapping Wrike.

Sales Hiring 127

Sales Hiring Scale Outsourcing Services Scaling 127

Hacking Revenue

FEBRUARY 26, 2016

This sentence has been repeated by many experienced business people, especially since the introduction of SaaS and other cloud based online services. There is more equality in opportunities, products are getting better and the prices are becoming more competitive and attractive to customers. Need shipping? You want to raise money?

Outsourcing Services 53

Outsourcing Services Branding Outsourced Development Scale 53

User Pilot

APRIL 25, 2024

Effective market research combines both qualitative methods, which explore consumer motivations, and quantitative methods, which provide measurable statistics, to create comprehensive insights that guide business strategy and decision-making.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

Chart Mogul

MARCH 9, 2020

led Joel to realize they need to focus on creating value for their customers and “outsource” areas where they’re not experts. Related posts: The Rise of Self-Service Analytics. How do you know when you’ve reached Product-Market Fit? Questions like “What MRR formula should we use?” Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

OCTOBER 13, 2023

If your product has effortless growth or a word-of-mouth motion and momentum, it automatically takes care of one of your biggest cost drivers: sales and marketing. For your product to have that kind of momentum and viral growth, it needs pretty incredible product market fit. The 30-day balance was more “desirable.”

Outsourcing Services 298

Outsourcing Services Sales Hiring Scale SaaS 298

SaaStr

JUNE 10, 2020

I was fortunate enough two years ago to be part of a case study that Stanford GSB did on MongoDB with my current partner here at TripActions, Carlos Delatorre is the CRO here and was the CRO with me at MongoDB. Second, product market fit. And really our approach to our customers and the market had to pivot immediately.

Travel 241

Travel Scale Marketing Outsourcing Services 241

Unbounce

JUNE 16, 2020

Today, small and medium SaaS businesses are discovering the power of using partners to help sell their products. With a $60 billion market in which to grow, these companies recognize that smart use of partnership channels can help them scale up while creating a win-win-win ecosystem for the company, the partner, and the customer.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Sales Hacker

JANUARY 7, 2025

Fred Viet: The mental model we had, and we are doing expansion as well in other markets currently, is, Always trying to have some early signal. I like what you say about making sure the market is pulling you. and I would say making sure the market is pulling us instead of trying to force too much in this direction.

Outsourcing Services 119

Outsourcing Services Scale Outsourced Development AWS 119

SaaStr

AUGUST 6, 2019

There can be many, many winners when you have compounding interest from users and from services. I think it was Tom Tunguz from Redpoint who said, “Whenever you’re in doubt about product market fit, just double your price, and if the customer is still buying, you have more room to go. Your product has value for them.

Payment Solutions 182

Payment Solutions Payments Outsourcing Services SaaS Payments 182

SaaStr

JUNE 28, 2019

Ep 245: David Skok is a serial entrepreneur turned VC at Matrix Partners. But, fundamentally, it hasn’t changed and part of the reason is it’s been sold to enterprises and it’s a little bit of technology, essentially a data warehouse with a ton of professional services wrapped around that.

Outsourcing Services 138

Outsourcing Services Scale Sales Hiring SMB 138

SaaStr

MAY 15, 2020

I went into product marketing for the commercial arm of Xerox Park, which is a big computer research company here. So, our products and services are around how can we help companies utilize open source more effectively, more securely, more responsibly, as well as contribute. Bridget Gleason: We’re all learning.

Sales Hiring 264

Sales Hiring Scale Technical Review Outsourcing Services 264

Mucker Capital

MAY 28, 2020

This post originally appeared in TechCrunch back in 2015, written by our co-founder and managing partner Erik Rannala. Like a teenager with a million-dollar allowance and an identity crisis, a startup with too much capital and no product-market fit will become capable of making larger mistakes. How do you know you have it?

Outsourcing Services 52

Outsourcing Services Sales Hiring Startup Scale 52

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. I worked at Insight Venture Partners right after college. Bob Moore: Yeah.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

SaaStr

JUNE 7, 2019

Finally, before that, Amit was the Founder & CEO @ SparkThis, an outsourced marketing and sales service for cloud companies. And finally, before that, Amit was the founder and CEO at SparkThis, an outsource marketing and sales service for cloud companies. Amit Bendov: Product and product marketing.

Outsourced Development 159

Outsourced Development Outsourcing Services Sales Hiring Scale 159

SaaStr

JANUARY 31, 2025

Synthesia CEO Victor Rippabelli shared how it enables enterprises to communicate more effectively through AI-generated training materials, product marketing content, and customer support videos. Interactive video capabilities, turning videos into two-way communication experiences rather than static content.

Outsourcing Services 302

Outsourcing Services AI B2B SaaS 302