SaaStr
FEBRUARY 7, 2023
with Olivier Adam, Chief Growth Officer at ReferralCandy Successful Scaling Across Markets, Lessons in Marketing & Building GTM with IvyCap’s MP with Ashish Wadhwani, Co-founder and Managing Partner. And thanks to our partners at Globalization Partners for helping bring Braindates to SaaStr APAC. Happy Brain-dating!
Sales Hacker
JUNE 14, 2018
A viable and proven option is handing over some or all of your sales efforts to outsourced sales professionals. It’s true that outsourcing your sales to a third-party provider can yield favorable results. There are many outsourcing companies, but which of them can actually hold a sales quota and get results?
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Intercom, Inc.
MAY 13, 2022
Most of the time, help desks offer basic technical support or customer service , such as resetting user passwords, but functions can vary depending on business needs. . A support helpdesk is used to assist external customers answer inquiries such as help with a product or software setup. .
Sales Hacker
SEPTEMBER 24, 2022
For your team, this step is about making your prospects realize they need your products or service. Action: The prospect takes action — either purchasing your product, postponing their decision, or opting out and going with another vendor. The last email should reinforce the value of your product or service. Technical support.
ChurnZero
OCTOBER 22, 2020
In fact, Gartner’s Hype Cycle report , which helps applications leaders assess the maturity and business impact of technologies, gives Customer Success software a maturity level of “early mainstream,” which possesses attributes of being a “proven technology” with “vendors, technology, and adoption rapidly evolving.”.
Sales Hacker
JANUARY 13, 2021
Resell arrangements are usually made with channel partners, consultants, and solution providers. These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. Customization.
Chargify
OCTOBER 4, 2017
There’s a self-service page, which allows clients to update information on their own. Anything deemed Non-Strategic but Critical should be outsourced. Providing a better customer experience extends beyond reliable billing and great support. It allows us to upgrade, downgrade, or cancel a client’s subscription easily.
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