Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

CloudGeometry

JULY 8, 2021

Yet they live on borrowed time. Interest payments accelerate faster than you realize. When you optimize application logic with DBMS stored procedures (thanks, Oracle) or object-relational mapping. Here are three approaches: Agile and Sprints : Time is a first-order principle. The inputs to learning are speeding up fast.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Product Manager : In charge of creating product strategy and overseeing the design process, among other things.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Trend #2: Growth is not marketing; Growth is operations. This is not new.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Intercom’s Des Traynor offers a framework for viewing pricing and customer targeting to segment sales processes more efficiently. Putting prices online seems to be a SaaS entrepreneur’s worst nightmare.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. Evgenia : Personally, I don’t think so.

New CTO 182

New CTO Sales Hiring B2C CTO Hire 182

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. Seema: Would love to talk about finding those initial customers who you tested with.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. It helped them overcome some of the initial challenges, but over time it started creating other problems. . Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Don’t trust technology with your finance expenses? Unlimited expense tracking and reporting from Gmail, Outlook, mobile app, Slack, phone gallery, mileage, and Per Diem. Personal card management. Personal card management.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. A big part of the subscription billing iceberg effect relates to all the nuances you don’t think you’ll need, but find out are necessary to scale. The process to change price points can’t happen in real-time.

Payment Features 51

Payment Features Subscription Merchant Services SaaS Payments 51

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? Find innovators (10:36). ? First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. Put your money where your mouth is (04:54). ? How to overcome limited sales support (06:15). ?

Enterprise 81

Enterprise CTO Hire Startup Technical Cofounder 81

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. If you’re reading this post, this probably isn’t news to you. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. Since then, its culture code has been viewed more than 4 million times. Chances are, that plan will fall short on actually retaining and recruiting top talent.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. It helped them overcome some of the initial challenges, but over time it started creating other problems. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” ” But being out here in California at the time I saw what Cisco was doing, what Dell was doing. Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. You’re dot com.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

SaaStr

DECEMBER 13, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And that was one of the things that I had learned from an operating standpoint.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

JANUARY 14, 2020

It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together. My intention today is to share a little bit about our journey as a company, my personal journey as an entrepreneur, and give you something that you can take away to apply to your own businesses.

B2B 173

B2B B2C Scale New CTO 173

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. It's going to trigger every OCD person that watches this [inaudible 00:00:35]. Is your title CTO?

Payment Methods 140

Payment Methods Technical Review Software Review Payment Solutions 140

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. It's going to trigger every OCD person that watches this [inaudible 00:00:35]. Is your title CTO?

Payment Methods 40

Payment Methods Technical Review Software Review Payment Solutions 40

Sales Hacker

DECEMBER 10, 2024

29:06) The importance of sales playbooks and codifying the sales process. (35:30) 52:25) Why in-person sales environments are crucial for early-career development. (53:46) 57:57) The effectiveness of in-person field events and road shows. (52:25) 29:06) The importance of sales playbooks and codifying the sales process. (35:30)

Scale 114

Scale Sales Hiring Scaling CTO Coach 114

User Pilot

MARCH 30, 2025

Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. User retention measures how many users continue to use your product or service after their initial interaction or sign-up. Subreddit discussion on creating accounts in apps.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sales Hacker

MARCH 11, 2025

Guest Speaker (Cassie Young): LinkedIn Primary VC Host (Scott Barker): LinkedIn Newsletter Find GTMnow (GTMfund’s Media Brand): Website LinkedIn Twitter/X YouTube Podcast Sponsor: Pursuit The best talent isn’t actively job hunting. Pursuit helps companies hire elite go-to-market talent on a non-retainer basis.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159