TechEmpower SaaS

MARCH 4, 2024

The shift towards AI-driven ad technologies enables brands to set and achieve highly specific engagement KPIs, moving away from generic strategies to more personalized, data-driven approaches that resonate with their target audience. This not only speeds up hiring but also lowers the costs associated with lengthy recruitment cycles.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

NOVEMBER 16, 2021

You’ll need to hire aggressively to get to the next level and continue that rapid growth. But what roles should you hire for, and what will your org chart look like at each stage? You can find the full slide deck from David’s presentation on Slideshare. Positions Needed: FP&A Analyst, Accountant, HR, Ops, Recruiter.

CTO Hire 284

CTO Hire Sales Hiring Sales Recruiting CTO 284

SaaStr

NOVEMBER 17, 2023

Or at least where the co-founder CTO is a true equal partner to the CEO. You need to recruit a great engineering team. You’ve got to recruit a much bigger, and more expensive, engineering team in many cases. Unless again, you have a true CTO as well, that is also leading the company. But — Jobs had Woz.

Outsourcing Services 293

Outsourcing Services Engineering CTO Scale 293

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. What Your Job Is (And What It Isn’t) Your Job is to Make the Company Win A CTO may imagine their primary job is to provide technical expertise, lead engineers, and help build the product.

CTO Coach 242

CTO Coach CTO Hire CTO Leadership 242

SaaStr

OCTOBER 30, 2022

Gartner: Business Software Spend Still Forecast to Rise 11.3% SaaStr 603: SaaStr CRO Confidential Presents the Ultimate Guide to Sales Compensation, Quotas and Recruiting with SaaStr CEO and Founder, Jason Lemkin. CRO Confidential: Sales Comp, Quotas & Recruiting with Jason Lemkin and Sam Blond of Founders Fund.

Sales Recruiting 301

Sales Recruiting CTO Compensation Software Review 301

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 229

Sales Hiring Sales Recruiting CTO Hire Scale 229

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. But how do you find the pirates and romantics? It’ll fail.

CTO Hire 242

CTO Hire Sales Recruiting Sales Hiring Scale 242

TechEmpower SaaS

SEPTEMBER 25, 2023

If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. And in the software world, an A player is worth 10+ C players! Developers become annoyed at testers for finding bugs. To find the answer, you’ll need a deep-dive analysis.

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

SaaStr

FEBRUARY 27, 2020

It is a prerequisite to hire folks with a high IQ to success in software. You probably need a wicked smart CTO, some incredible engineers, maybe an insanely smart head of product or marketing, etc. But if you can recruit people smarter than you … which is a superpower … then that works, too.

CTO Hire 222

CTO Hire CTO Engineering Software 222

TechEmpower SaaS

AUGUST 21, 2023

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear. What does a business leader do in this situation?

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. He did it, and anyone can do it if they’re a product-focused founder who uses software. It’s up to you.

Scale 284

Scale Sales Hiring Sales Recruiting AI 284

SaaStr

JANUARY 5, 2021

What are the signs that an entrepreneur will always be small time? What makes a bad CTO? What is the next big trend in SaaS (software as a service)? I’m Head of Product and I think our CEO is actively recruiting a VP of Product. What are the most common mistakes first time entrepreneurs make?

Software Review 293

Software Review CTO Coach Technical Review Sales Recruiting 293

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 325

CTO Hire Sales Hiring New CTO CTO 325

Tom Tunguz

OCTOBER 28, 2024

On Monday, at TC Disrupt Colin Zima CEO of Omni , Jordan Tigani CEO of Motherduck , Daniel Svnova CEO of Superlinked & Toby Mao CTO of Tobiko Data who are leading the evolution of the Post Modern Data Stack discussed the trends they are seeing. Here are some of the themes & predictions from the group. New BI systems will enable both.

Trends 243

Trends Data New CTO CTO 243

SaaStr

JUNE 18, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: About 70% of SaaS Public Companies Are New Versions of Existing Categories of Software (Updated) Growth Slowed Down About 33% On Average For Everyone in Q1 The Top 20 SaaStr Tips to Getting a SaaS Start-Up Going When Should You Add a Second Product?

CTO Hire 246

CTO Hire New CTO CTO Startup 246

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. Obviously, I can’t imagine a chief executive not having loss of sleep over building a management team. Mallun : Sure.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

SaaStr

JANUARY 4, 2024

Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. Why did you do the deal? Erica Brescia is a managing director at Redpoint Ventures.

Management 273

Management CTO Hire New CTO CTO 273

SaaStr

JULY 5, 2024

They hire a VP of Sales who doesn’t want to sell or learn the product. You also don’t want to hire a VP of Sales who won’t carry a bag. If you joined a startup at $2M and wanted to get to $6M with reps doing $400k, that VP of Sales would need to hire ten reps. Software is better, and AI makes it more so. Or why you lose?

CTO Hire 209

CTO Hire Sales Hiring New CTO Venture Capital 209

SaaStr

AUGUST 25, 2023

You have to see: A couple of good hires brought in Improvement on some metrics A big deal or two hanging out there, brought in and closed Things taken off your plate. More time may make them better if they’re already progressing, even if it’s just 10-15% in the first sales cycle. Hiring someone too junior. That often compounds.

Part-Time VPE 242

Part-Time VPE Sales Hiring Scale CTO Hire 242

SaaStr

DECEMBER 20, 2023

.” It’s a better use of time and a much more efficient sales cycle to focus the team on expanding and attracting these Enterprise accounts, rather than having them follow up and call every person when they could sign up for the platform now themselves. The worst emotion for software sales is uncertainty.

New CTO 312

New CTO Scale Sales Hiring CTO Hire 312

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa.

VP of Engineering 293

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 293

BetterCloud

FEBRUARY 6, 2025

Last month, IT Brews webinar focused on an all too common issue – rising software costs colliding with sprawling tech stacks. The rise of SaaS and SaaS sprawl Cheap pricing and user-friendly ordering systems make it incredibly easy for teams to acquire software, often without adequate IT oversight.

CTO 52

CTO Cost optimization & reporting SaaS Operational efficiency. 52

Valerian Tech

DECEMBER 30, 2022

The role of a Fractional Chief Technology Officer (CTO) is to provide technical expertise and leadership to a company on a part-time or temporary basis. Technology vision and strategy: A fractional CTO is responsible for developing and implementing a long-term technology vision and strategy for the company.

Fractional CTO 52

Fractional CTO CTO Hire Part-Time CTO CTO 52

BetterCloud

MARCH 3, 2021

Upon joining BetterCloud as its new CTO, Jamie Tischart was taken aback when he reviewed his professional biography with a colleague. The first line was, ‘With almost three decades in technology,’” he told me. What are some of the biggest challenges that you’d like to tackle as the company’s new CTO?

Part-Time CTO 52

Part-Time CTO CTO Technical Review New CTO 52

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Practical experience. Innovative course design.

Software Engineering 104

Software Engineering Engineering CTO Software 104

SaaStr

JULY 28, 2021

I’ve spent my whole career in B2B software. I retired from SunGard Treasury Systems as their CTO. When you find the right partner, the right investor, what they can do in terms of helping you grow and scale a company is just invaluable. BlackLine started out by building wealth management software. background music].

Startup 284

Startup CTO Hire Sales Hiring CTO Coach 284

SaaStr

MARCH 26, 2024

It’s challenging to find super high-quality folks unless you’re in B2C, where customer support is sales. You can find some pirates and romantics, and you might have to use AI. At the CIO’s office, there’s a certain amount of budget for experimentation, but not that much. Give everyone x amount of money to go find the best one.

AI 299

AI Pricing Artificial Intelligence Scale 299

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. There are rules in starting an enterprise software company. You’ll find out tomorrow. A SaaStr Classic!! million in 2013 to $115.9 million in 2014.).

Part-Time VPE 290

Part-Time VPE Technical Cofounder CTO Hire New CTO 290

SaaStr

NOVEMBER 18, 2020

It’s really not surprising that many SaaS companies make this common mistake and find themselves unintentionally non-compliant. When the company first began web app development and selling software-as-a-service in 2004, their business model wasn’t even called SaaS. It’s not hard to understand how Basecamp got this wrong.

New CTO 227

New CTO SaaS Sales CTO 227

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. .

Merchant Services 202

Merchant Services Technical Review Scale Sales Hiring 202

SaaStr

OCTOBER 7, 2019

Though our second day of the event is focused on mythical creatures of all kinds, you’ll find that there are unicorns hiding in our agenda every day this year. Well, we did the heavy lifting and highlighted a few here for you… Jean-Michel Lemieux, Shopify CTO. Here is a glimpse at just a few of our standout unicorns.

Part-Time VPE 200

Part-Time VPE CTO Leadership Cloud 200

Intercom, Inc.

APRIL 27, 2018

Being on call out of office hours is inherently disruptive to your life. Uptime is influenced by many factors such as the software architecture and the quality of day to day operations. Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire Technology 169

SaaStr

JUNE 27, 2019

We tend to find that there are three key technology initiatives that we can help our customers with when they’re undergoing a digital transformation. Hire builders who are experienced, strategic, and agile. So, good luck with your hiring efforts. First, a little bit about New Relic. You may have heard the name.

Scale 238

Scale Enterprise Scaling Sales Hiring 238

Panintelligence

JUNE 7, 2024

The margin for error is slim in the fast-paced world of Software as a Service (SaaS). In this blog, we asked Panintelligence CEO Zandra Moore and CTO Ken Miller what they think are some of the most frequent mistakes in SaaS development and offer actionable insights to help you steer clear of them. Recruit on your cultural values.

CTO Hire 98

CTO Hire SaaS Business Underperforming Technical Team 98

Intercom, Inc.

FEBRUARY 16, 2022

However, we’ve been talking to our customers and prospective customers about European data hosting for a long time – we knew what we had to deliver and the problem we had to solve : Intercom, but with the data stored and processed in Europe. And so our former CTO and co-founder Ciaran Lee decided we were just going to start.

Scale 234

Scale New CTO Engineering CTO 234