Part-Time CTO Systems Review Trends 
TechEmpower SaaS
MARCH 4, 2024
Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. It can be used to quickly scan and shortlist resumes, reducing the time and resources spent on the initial stages of the recruitment process.
BetterCloud
MARCH 3, 2021
Upon joining BetterCloud as its new CTO, Jamie Tischart was taken aback when he reviewed his professional biography with a colleague. The first line was, ‘With almost three decades in technology,’” he told me. One of the things that we all complain about is the systems and processes across all of our companies.
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Intercom, Inc.
DECEMBER 21, 2021
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. In this special episode, we sat down with Zanade to talk about allyship, empowering Black-owned businesses, and what it takes to change deeply seated systemic issues and affect policy at a national level. Janeen Uzzell , COO for Wikimedia Foundation.
OPEXEngine
NOVEMBER 11, 2020
In this framework, you’ll learn how to design a scoring system that aligns to your growth strategy, brainstorm and select leader indicators of success, and operationalize the system across your startup. And so, the Jebbit team set out to build a customer health scoring system. The Business Case for Customer Health Scoring.
Upscope
JANUARY 5, 2020
They built an engine to find the customers that loved their product, find the features they really liked and then built their value messaging around it. They built an engine to achieve product market fit and find positioning. Two key things greatly helped find their positioning. How did they get to this positioning?
SaaSHolic
MAY 5, 2023
Finding LPs to invest in Latin American startups is a challenge. There is a shift towards less capital-intensive startups with recurring revenues, and due diligence is crucial before taking on investors or advisors. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3.
OnStartups
JULY 7, 2021
And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. And I think part of it's because you've been in the game for a while and you're incredibly successful.
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