Agile support: 9 principles to help your team provide personal support at scale
Intercom, Inc.
JUNE 15, 2021
Whether it’s software engineering , sales , or support, agile principles can enhance team performance and outcomes by focusing on the customer’s needs. Candidates speak with multiple people on our team (starting with the recruiter and ending with the CEO) to find out if they’re a good fit for our company and vice versa.
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