SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

AUGUST 21, 2024

Grew Restaurant Locations 29% Year-Over-Year to 120,000 Perhaps the most important metric at scale. Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. Restaurants have $1 Trillion in sales and are about 4% of the U.S. Only 18% of Revenue From SaaS.

Scale 306

Scale Payment Methods SaaS Payments Payment Solutions 306

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

FastSpring

DECEMBER 18, 2020

While we’ve been shopping for items like clothes or shoes online for years, another trend is now emerging—business-to-business (B2B) ecommerce. It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Intercom, Inc.

APRIL 24, 2018

With over 500 million conversations every month, we’ve long known that our Messenger provides a personal, mutually beneficial experience for both our customers and their customers. Most internet businesses want a personal way to communicate with customers; they just need the right tools to do it at scale.

Payment Methods 223

Payment Methods Scale Business Payment Solutions 223

SaaStr

MAY 12, 2022

Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model. Five years in, CircleCI implemented a usage-based subscription model. The transition from a traditional SaaS-based model to a usage-based model fundamentally ?changes

Scale 264

Scale Payments SaaS Payments Payment Services 264

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Hiring for sales with John Barrows.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. I’m probably the most hated person in the room right now, but please indulge me. I think if we had focused on solving a niche problem, the market’s simply not big enough to scale. FULL TRANSCRIPT BELOW.

Scale 225

Scale Sales Recruiting Scaling SaaS Payments 225

Neil Patel

OCTOBER 29, 2020

Every great online store starts from the same place—with an ecommerce website builder. These tools make it easy for anyone to launch an ecommerce business by building a website from scratch. But as you’ll soon discover, ecommerce website builders come in all different shapes in sizes.

Payment Methods 99

Payment Methods Payment Services Payment Solutions Payments 99

FastSpring

JANUARY 10, 2023

In broad strokes, recurring billing consists of four steps: Setting up trials, recurring billing intervals, and pricing models. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Chargebee: Supports Complex Subscription Management.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store. Churn is the percentage of customers that end their subscriptions within a certain amount of time. Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? For example, at FastSpring, we have a lot of data about online shopping carts. But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Is it the interface?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStock

JANUARY 25, 2019

We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication. The scale is extraordinary. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

FastSpring

MARCH 6, 2019

One challenge many online merchants face after they’ve finished developing their product is figuring out how to easily accept payments on their online store. But navigating the complex world of online payments for the first time is challenging work. Powerful PayPal alternatives to consider.

Payment Methods 81

Payment Methods Payment Services Merchant Services SaaS Payments 81

SaaStr

MAY 8, 2021

Close say a $125k contract, even after a healthy sales commission, that’s $100k+ in the bank right now! bills, “payment terms”, and often, repeated follow-up. Most start-ups don’t have a good enough finance person or firm to be good at collections. Annual contracts require P.O., So for sure, do that.

SaaS Payments 317

SaaS Payments Payment Services Scale Payments 317

FastSpring

MARCH 15, 2021

Do you know what’s better than one sale? Multiple sales that happen automatically. That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Intercom, Inc.

OCTOBER 16, 2019

However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. It’s all too easy to make the mistake of adopting a pricing model that is ill-suited to other aspects of your company, such as the go-to-market strategy or sales strategy.

Business Model 195

Business Model Scale Pricing Payment Methods 195

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Square Fees: 3.5

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In this talk, Claire will share these and other lessons for scaling high-growth organizations. I’m an execution person. Know your forever user.

Scale 162

Scale Payment Services Payment Methods Scaling 162

Intercom, Inc.

JUNE 6, 2018

Sales has changed. Messaging and live chat are the new medium for initial sales conversations, not the phone calls or forms of old. Since we launched our live chat for sales product , the people reaching out to us to learn more are sales decision-makers. They’re VPs of sales, sales directors and CROs.

Scale 179

Scale Payment Methods Payment Solutions Payment Services 179

Neil Patel

MARCH 7, 2021

But once you unpack it, it’s easy to see why it powers over 1 million websites and manages billions in sales. Gone are the days when you had to figure out how to start an ecommerce site from scratch. It offers you plenty of marketing tools to make your store a success from the start. Who is Shopify Best For?

Payment Methods 140

Payment Methods Software Review Payment Services Systems Review 140

Stax

AUGUST 29, 2024

The dominance of cashless commerce means only businesses that ensure the seamless processing of in-store and online credit and debit card payments will remain competitive. The question is: how do payment service providers work and how can you choose the right one for your business?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

Chaotic Flow

OCTOBER 8, 2013

From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. It is a seamless online experience…if you design it that way! Free trial facilitates product evaluation and shortens sales cycles. Don’t settle for less.

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Subscription Flow

MAY 16, 2024

Did you know that the value of all card payments grew to more than $8 trillion in 2018? A major payment gateway that handled all this was CardConnect. One other reason was also that businesses could do recurring billing with CardPointe but, alas, that is no longer the case. A physical terminal for making transactions in-person.

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Subscription models thrive on automation, accuracy, and data-driven decision-making and renewals should be no different.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

Stax

JULY 9, 2024

More and more, cash-only businesses are falling by the wayside, unable to keep up with consumer demand for convenient electronic payments. The world of Electronic Funds Transfer (EFT) payments is vast, spanning just about every payment method you can think of. What is an Electronic Funds Transfer (EFT) Payment?

Payment Methods 88

Payment Methods Payment Services Merchant Services Payment Solutions 88

FastSpring

AUGUST 11, 2020

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want. How to move to a subscription revenue model.

Payment Features 113

Payment Features Payments Payment Methods Subscription 113

USIO

JUNE 3, 2024

One such critical functionality is integrated payments. As a SaaS CEO, understanding and implementing integrated payments can be a game-changer for your business. Here’s why Usio should be your go-to solution for Integrated Payments. Usio integrated payment systems can significantly improve your cash flow management.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

USIO

AUGUST 19, 2024

Ah, the glorious world of payments! That’s right, “ Payments as a Service ” (PaaS) is here to save us from the monotony of traditional payment processing, and Usio is leading the charge. Buckle up, because we’re diving into why you should consider Usio for payments. Why, you ask? Why Choose Usio?

Payment Services 130

Payment Services Payment Solutions Payments Payment Methods 130

FastSpring

FEBRUARY 19, 2019

Learn more about page speed, how it affects sales, and how you can optimize loading time. Then pick up a few additional tips for converting online sales, because having the fastest page on the planet can only take you so far without a more comprehensive strategy. What does the data say about page load time and sales?

Payment Methods 89

Payment Methods Scale Payment Solutions Payment Services 89

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. The alternative?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130