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B2B Customer Journey Touchpoints CS Teams Need To Plan For

Totango

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. During the sales process, including sales appointment scheduling, meetings and payment processes. White papers.

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A Vendor’s Guide to B2B Ecommerce

FastSpring

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. It comes down to having an online presence, understanding buyers’ needs, and, most importantly—a platform that can handle transactions.

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FastSpring’s 2019 Ecommerce Growth Package

FastSpring

Post topics include marketing, branding, analytics, various ecommerce platforms, and conversion optimization tips. Blog: Why The Subscription Model Is The Future And How To Make The Switch – FastSpring. As more users switch from ownership to subscription services, your company must also be ready to adapt to this changing trend.

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SaaS Tools for Business Growth: Five Essentials You Must Have

Totango

This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. Here we’ll guide you through the essential SaaS tools you need for business growth. They usually are licensed through a subscription sales model. Businesses use SaaS tools for purposes such as: Process automation.

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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

Founded in 2019, Cognota is the first and only LearnOps platform for corporate learning and development teams. There are now over 150 enterprise companies using the platform. EJ Brown 00:31 That was Ryan Austin, the founder and CEO of Cognota, the first and only LearnOps platform for corporate learning and development teams.