Sales Hacker

FEBRUARY 7, 2025

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Tiered pricing models emerge to address these differences.

Pricing 113

Pricing Scale SaaS Technical Review 113

SaaStr

MARCH 7, 2025

Especially once the renewal cycle heats up and once you have a ton of customers to invoice. But if you have a very inexperienced leadership team (young founders, lack of SaaS experience, etc) then maybe bringing on a strong finance leader earlier makes sense. Below are my rough guidelines for a typical SaaS company today.

Scale 319

Scale Finance Headcount Leadership 319

Clouded Judgement

NOVEMBER 18, 2024

As far as an expected timeline - typically companies launch their roadshow ~2-3 weeks after filing their initial S-1 (the roadshow launches with an updated S-1 that contains a price range). Today, we capture on average approximately 1% of our customers’ GTV as revenue from their subscription to and current usage of our products.

Benchmarks 299

Benchmarks Payments Payment Services SaaS Payments 299

SaaStr

MARCH 8, 2024

With everything in AI moving so rapidly, what’s the best way to price Artificial Intelligence products or SaaS tools with custom AI features and integrations? Should it be subscriptions, usage, solutions, or something entirely different? Why is pricing so tricky? The costs are dynamic. Usage is volatile.

AI 273

AI Artificial Intelligence Pricing SaaS 273

Blulogix

DECEMBER 23, 2024

By Inga Broerman How Usage-Based Pricing is Transforming Subscription Billing The subscription economy is undergoing a transformation, driven by the rising popularity of usage-based pricing. Schedule a Demo Today The Shift to Usage-Based Pricing Its an inevitable now. It doesnt matter if its B2B or B2C.

Payment Features 52

Payment Features Subscription Pricing Artificial Intelligence 52

SaaStr

MAY 15, 2024

A lot of you reading SaaStr are probably more B2B SaaS oriented and may not be paying attention to the consumer market, but it’s already massive and is continuing to grow quickly. In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us.

Payment Features 306

Payment Features Subscription B2B Mobile 306

SaaStr

JANUARY 8, 2025

As Checkr follows usage-based pricing, it’s a transactional business that needs to be managed differently than a typical subscription SaaS model since they only earn revenue when the customer is using the product. Strengthening the pre and post-sales process ensures a better long-term solution fit.

Revenue 299

Revenue Scale Sales Hiring Compensation 299

SaaStr

FEBRUARY 28, 2019

I remember the first time I tried to do the Old Price-Raise-Without-Notice tactic. But as time went on, we got a bit better at pricing ?? Just to increase Qualcomm to the same pricing everyone else had at their bracket. So we sent them an invoice for $60k, and our champion went … ballistic. Yes, we earned it.

Pricing 273

Pricing Payment Features B2C Churn 273

USIO

MAY 16, 2024

Can integrated payments support subscription billing? Yes, many integrated payment solutions support subscription billing, which is essential for SaaS (Software as a Service) companies. Features to look for include: Recurring Payments : Automated billing cycles (monthly, annually, etc.).

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

JULY 14, 2020

With SaaS sales, annual price or monthly price that’s billed annually? No hiding the monthly option, no pricing confusion: In fact, 26% of Zoom’s customers still pay monthly, even at $1b+ in ARR: More here: 5 Interesting Learnings From Zoom. Then maybe pricing games are worth it. Let’s take a look at Zoom.

Pricing 306

Pricing Scale Payment Solutions SaaS Payments 306

Stax

MAY 20, 2024

The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once. Magazine subscriptions offered as monthly or annual subscriptions.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Clouded Judgement

MARCH 28, 2025

Data from Stripe (below) shows the speed at which AI native companies are growing compared to SaaS companies. The bar to hitting escape velocity went up (in SaaS companies vs their on prem counterparts). So you can’t apply the same pattern match to AI company scaling that existed in SaaS company scaling.

Cloud 299

Cloud AI Scale Scaling 299

SaaStr

APRIL 8, 2020

ChartMogul’s Free-Forever Launch Plan for SaaS Businesses. Click here for ChartMogul’s free-forever launch plan that will give SaaS businesses access to the world’s first subscription data platform so they can analyze and improve key metrics like MRR, churn and LTV. Where can I find the deal?

Machine Learning 307

Machine Learning Artificial Intelligence SaaS Consulting 307

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

MAY 8, 2021

Q: How many SaaS companies have 1 million customers? There aren’t that many companies in SaaS with 1 million paying customers. And customer count varies a lot based on pricing / ACV: Dropbox may have the most customers of any SaaS company — 15m+ at $2B in ARR. More here. More here. More here.

SMB 294

SMB SaaS Payment Features Subscription 294

SaaStr

APRIL 14, 2025

SaaStr Annual has always been the go-to event for SaaS founders, executives, and investors, but 2025 is shaping up to be the best one yet. AI is transforming SaaS, and were dedicating two massive stages to the SaaStr.AI 300+ World-Class Speakers This years lineup includes 300+ speakers from the best SaaS and AI companies worldwide.

VP of Engineering 204

VP of Engineering CTO Coach VPCs (Virtual Private Cloud) Scale 204

USIO

MARCH 7, 2025

By embedding payment capabilities directly into existing business systems, companies can eliminate redundancies, improve cash flow, and create a smoother experience for customers and partners alike. Manual invoicing, reconciliation, and transaction approvals require time and personnel, leading to higher operational costs.

Payments 130

Payments SaaS Payments Payment Solutions Payment Services 130

Blulogix

NOVEMBER 25, 2024

This is where the concept of real invoice calculation comes in, fundamentally changing the way organizations approach revenue projection. Schedule a Demo Today What is Real Invoice Calculation? Real invoice calculation is an approach to revenue prediction that goes beyond simple estimates.

Payment Features 52

Payment Features Payments Revenue SaaS Payments 52

SaaStr

MARCH 21, 2022

Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? Nothing is a bigger headache in a Fortune 500 company than having to go back to procurement every single month to get an invoice approved. This is probably the most important thing on pricing terms. You have to learn.

SaaS Payments 263

SaaS Payments Payment Services Payment Features SaaS 263

FastSpring

OCTOBER 1, 2023

Looking to leverage FastSpring’s Digital Invoicing for your SaaS or gaming business? For many SaaS companies, being able to accurately apply tax exemptions across the globe is a vital step for accuracy in quotes as well as reporting when tax time comes around. Sign up for a demo or check out our free trial. What does this mean?

Payment Features 156

Payment Features B2B Payment Solutions SaaS Payments 156

Subscription Flow

OCTOBER 10, 2024

If your SaaS business’s customer base is rapidly growing, you would require a more scalable billing platform to handle high volumes of transactions for you. Getting onboard a robust billing system means benefiting from advanced features like automated recurring billing, customized invoicing, and revenue recognition.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

Subscription Flow

DECEMBER 10, 2024

Changing customer expectations, digital advancement, and transforming market trends call for a price discipline. Fair and competitive pricing, especially in the SaaS arena has emerged as a strong requirement for businesses looking for operational stability. What is Dynamic Pricing SaaS?

Pricing 52

Pricing SaaS Customer Lifetime Value Payment Features 52

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. It could be price, product composition, or payment terms.

SaaS Payments 287

SaaS Payments Payment Services Payments Payment Features 287

Clouded Judgement

MARCH 21, 2025

Price undisclosed but sounds like >$300m DataStax acquired by IBM. Price undisclosed but sounds like >$1B M&A has followed an interesting arc over the last ~20 years. The promise of SaaS is that growth in the early years leads to profits in the mature years. Moveworks acquired by ServiceNow for $2.9B

Cloud 188

Cloud Pricing Payment Features Subscription 188

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

SaaStr

MAY 1, 2021

In scaling the cash-flow side of SaaS, there’s almost nothing more powerful than a nnual contracts combined with prepaid cash. But … to go to annual pricing or not … . Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved.

Payment Features 299

Payment Features Scale SMB Churn 299

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. They also have an enterprise pricing package called 4Enterprise.

Payments 160

Payments Payment Methods Payment Services Merchant Services 160

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

Payment Services 52

Payment Services SaaS Payments Payment Solutions Payment Features 52

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. So the first question is what made SaaS so successful. Customers love SaaS products and tools because it simply works. Why do developers love SaaS products? They love SaaS products.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Blulogix

JANUARY 14, 2025

By Kegham Khrigian From ERP to Agile Monetization: A Roadmap for SaaS Growth For SaaS companies, staying competitive requires agility. Whether its adapting to customer demands, launching new pricing models, or scaling into new markets, agility enables growth. ERP systems lack the flexibility to support these adjustments.

Payment Features 52

Payment Features Scale SaaS Subscription 52

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure. So that gets complex.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

SaaStr

FEBRUARY 15, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes.

Scale 289

Scale Software Review Payment Features AI 289

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

Clouded Judgement

DECEMBER 20, 2024

The promise of SaaS is that growth in the early years leads to profits in the mature years. It shows the number of months it takes for a SaaS business to payback their fully burdened CAC on a gross profit basis. Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Cloud 144

Cloud Banking Payment Features Subscription 144

SaaStr

MAY 22, 2024

OK Gartner is NOT a SaaS or Cloud company. And … 92% of its revenue is from subscriptions. So while not SaaS, it is “Research as a Service” Or something like that. And its stock price is up +35% the last year, and +192% the past 5 years: 5 Interesting Learnings: #1. And its very profitable.

Revenue 298

Revenue Enterprise Cloud Pricing 298

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130