SaaStr

MAY 15, 2024

In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. So, let’s look at the state of subscription apps and how B2B SaaS can learn from it. Churn is much higher on consumer subscriptions, but you have higher expansion revenue.

Payment Features 306

Payment Features Subscription B2B Mobile 306

SaaStr

MARCH 23, 2023

Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. Chargebee integrates with the leading payment gateways like Stripe, Braintree, PayPal etc.

Payment Features 242

Payment Features SaaS Payments Payments Payment Methods 242

USIO

MAY 16, 2024

Why should my software company consider integrating payments? Integrating payments offers numerous benefits, including: Enhanced User Experience: Users can complete transactions without leaving your application. Increased Revenue: Offering seamless payment solutions can boost conversion rates and customer retention.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

MAY 22, 2024

And … 92% of its revenue is from subscriptions. Today, Gartner has now crossed $6 Billion in revenue, with a stunning $35 Billion market cap. 92% of Revenue is Recurring If you’ve bought Gartner research, you know this. It’s a lot bigger than I’d realized today. It’s very profitable.

Revenue 295

Revenue Enterprise Cloud Pricing 295

SaaStr

APRIL 12, 2022

The majority of its revenue is now from Bitcoin transactions, not “traditional” payments and software. Square is still a high-margin software company at its core with a large but low-margin payments business on top. Only 9% of Square’s revenue is international, but going up. At least still for now.

Payments 306

Payments SaaS Payments Payment Services Revenue 306

SaaStr

MARCH 31, 2021

Revenue grew nicely at first from $1m to $3.5m Customer count growing 33%, revenue growing 65% — the “Golden Ratio” for future growth. Fast, but revenue grew much faster (65%). This is sort of what you’d expect with 145% NRR, that revenue would be growing faster than new customers. seed round.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

Subscription Flow

OCTOBER 2, 2024

In simple terms, revenue leakage means that a business is unable to collect a 100% of its earned income. There is always a small percentage of income that gets ‘leaked out’, causing revenue loss. Revenue leakage is that amount of money from your customers which gets processed, but which does not end up in your account.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

SaaStr

OCTOBER 11, 2023

That’s not just pretty epic growth at almost $7 Billion in revenue, it’s one heck of a comeback. But a Smaller and Smaller Percentage of Revenue. Overall subscription solutions revenue is up just 21%, while payments and merchant solutions are up 35% — from a much, much larger base. #2.

Payments 297

Payments Merchant Services Payment Solutions Revenue 297

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 264

Banking Payment Features Venture Capital Subscription 264

SaaStr

JANUARY 24, 2022

Was it misunderstanding bookings vs. ARR vs. GAAP revenue, was that the issue? With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Mistake #1: Bookings are not revenue. They didn’t make any sense.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

SaaStr

MARCH 24, 2022

Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal.

Payments 251

Payments Payment Services Payment Solutions SaaS Payments 251

SaaStr

DECEMBER 4, 2023

They wanted to quantify this trend of a longer sales cycle, so they commissioned a study of 500 revenue leaders in the U.S. The sales cycle is important because it cascades into a bunch of critical metrics for you and investors, including revenue. They offered monthly billing and increased their revenue by over 200%. #5:

SaaS Payments 282

SaaS Payments Payment Services Payments Payment Features 282

SaaStr

OCTOBER 5, 2022

Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment. Another approach to scaling revenue involves accelerating the customer adoption and expansion phases. Align your customer and persona understanding.

VP of Engineering 242

VP of Engineering Scale Scaling Sales Hiring 242

SaaStr

JANUARY 24, 2024

Solving High Volume, Low Conversion at Lattice Dini Mehta joined Lattice at $3M in revenue when it had just 10 people in seat for Go-To-Market and 7 salespeople. Joining Box as CRO When They Had a Churn Issue Mark joined Box four years ago at $600M in revenue and 4-5 years past IPO.

Scale 277

Scale Sales Hiring Scaling Revenue 277

SaaStr

MARCH 9, 2022

During his SaaStr Annual presentation, Tom Clayton, CRO of Bill.com, shared his insights and advice for growing revenue streams to maximize business success. . Pursue Diverse Revenue Models. Sometimes, it takes innovative thinking to pull more revenue out of a current customer base or business model. The Five Key Growth Levers.

Revenue 264

Revenue Sales Hiring Scale Leadership 264

SaaStr

MARCH 3, 2021

Just last year, Zoom only had 20% of its revenues outside the Americas. A reminder there’s almost always more international revenue out there than you think. 50% of customers pay or are invoiced monthly — and that’s up from 40% a year old. Today, that’s 33% and going up. And a few bonus learnings: #6.

Payment Features 351

Payment Features Enterprise Scaling Revenue 351

SaaStr

APRIL 20, 2020

The last thing anyone needs is another CRM, another invoicing app, another quoting tool, another recruiting app, etc. Because SaaS and recurring revenue compounds. You have time for second order revenue to continue to kick in. Don’t Shortchange Second-Order Revenue. And Aren’t Completely Out of Money.

Scale 358

Scale Payment Features Engineering Product Marketing 358

SaaStr

FEBRUARY 15, 2024

Offering a suite of solutions dedicated to supporting multifaceted billing needs and revenue operations, I believe Metronome serves as the perfect scaling partner for innovative businesses and software companies.

Scale 288

Scale Software Review Payment Features AI 288

SaaStr

MAY 22, 2022

SaaStr 555: Secrets to Building a High-Performing Revenue Marketing Engine with Demandbase VP of Marketing Tracy Kraft. Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. The #1 Mistake I See Founders Make When They Hire Their First VP of Sales. SaaS Multiples Are At a 3+ Year Low.

Scale 304

Scale Sales Hiring Payment Features Marketing 304

Payrix

JANUARY 30, 2024

The company’s clients depend on cash flow, and having a credit card on file means technicians in the field can immediately invoice from their mobile app and see cash in their bank account 24 hours later. We realized how much opportunity we bring to the table, as the nature of our industry is reliant in large part on recurring payments.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

SaaStr

APRIL 24, 2021

So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue? ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring).

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

SaaStr

APRIL 17, 2021

Over $500,000 revenue per employee. Monetizing ecommerce via subscriptions, but not payment processing. But in contrast to Wix and Shopify, it doesn’t keep much of the revenue from merchant services itself. Rather, it charges for software subscriptions to take payments on its websites. 85% NRR.

Payment Methods 338

Payment Methods Merchant Services Payments Payment Services 338

SaaStr

MAY 23, 2022

They can negotiate themselves on where to spend incremental revenue and dollars. An L4M speaks with data, and it projects your revenue and burn rate more accurately than a “wish and a hope” model. This always gives your revenue a boost, at very little additional cost beyond a lot of time and a few airline tickets and hotel rooms.

Sales Hiring 324

Sales Hiring Management Airlines Venture Capital 324

Clouded Judgement

MARCH 22, 2024

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. Many investors laugh (and some rightly so) at the fact that software companies’ valuations are often described as a multiple of revenue.

AI 183

AI Revenue Cloud Technical Advisors 183

Blulogix

JULY 26, 2024

By BluLogix Team Navigating Subscription Billing Account Complexity in Modern Enterprises In the era of digital transformation, enterprises face unprecedented challenges in managing account complexities. Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.

Payments 104

Payments Payment Features Payment Services Enterprise 104

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! They also complement several other subscription focused capabilities we have released over 2023. Check out our announcements for the Proration Preview and Subscription Plan Change History APIs.

Payment Features 139

Payment Features Subscription Payment Methods Payment Solutions 139

SaaStr

SEPTEMBER 7, 2022

What about moving from founder-led sales to building a sales team and scaling your revenue growth? Demodesk’s CEO, Veronika Riederle, and VP of Revenue, Lauren Wright, answer the most pertinent questions on scaling a SaaS start-up as they take us through lessons learned from the three stages of growth. Begin segmenting your customers.

Sales Hiring 243

Sales Hiring Scale Revenue Sales 243

SaaStr

FEBRUARY 3, 2022

Expensify is a payments superapp that helps individuals and businesses around the world simplify the way they manage money. More than 10 million people use Expensify’s free features, which include corporate cards, expense tracking, next-day reimbursement, invoicing, bill pay, and travel booking in one app.

Payments 276

Payments Payment Services AI Search Payment Solutions 276

SaaStr

JUNE 28, 2021

And make sure they have SaaS experience, or they won’t understand how cash flows in a recurring revenue model. So many startups that invoice customers get in trouble on collections, and fall too far behind actually get paid. Make sure your collections are equal to or ahead of your MRR. More on that here.

Sales Hiring 331

Sales Hiring Scale Payment Features Finance 331

FastSpring

OCTOBER 16, 2024

You can’t get fast, meaningful revenue expansion with slow, piecemeal geographical expansion. Our platform accommodates one-time purchases or recurring payments , subscription downloads and cloud-based offerings, trials with and without payments, and more. Luckily, there is another, much simpler option.

Merchant Services 133

Merchant Services Payment Services Payment Methods Outsourcing Services 133

Clouded Judgement

JUNE 19, 2024

The charts below show the change in quarterly revenue YoY (so Q1 ‘24 rev - Q1 ‘23 rev) going back to 2017. Q1 Revenue Relative to Consensus Estimates Now let’s dive in to the financial results of Q1 starting with revenue. Beating consensus revenue estimates is the first aspect of a successful quarter.

Cloud 312

Cloud GCP(Google Cloud Platform) Software Azure 312

SaaStr

JULY 20, 2024

Let’s use net dollar or net revenue retention as an example. Secureframe has everyone on their customer success team calculate their book of business by hand to see their net revenue retention, so that they truly understand what goes into the calculation, what impacts it, and how they can better take action on it. What does this mean?

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299

SaaStr

MAY 8, 2021

Monthly invoices can make things even worse, of course. But getting paid in a simple ACH or credit card payment each month can be magical. You are robbing a bit of a long-term revenue stream if your over-discount to get an annual deal done now. Annual deals can create unnecessary customer friction. Is it worth it?

SaaS Payments 315

SaaS Payments Payment Services Scale Payments 315

SaaStr

AUGUST 16, 2023

Not just invoicing, but expense reports+invoicing. You don’t have to be 10x better than everything if the competition is a billion+ in revenue. And highlight that piece like crazy. Or maybe, the market might want a product that does more than the competition. Not just CRM, but CRM+Billing. But just cheaper?

Payment Features 240

Payment Features Marketing Scale Finance 240