SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 322

Payment Services compliance SaaS Payments Scale 322

SaaStr

MAY 8, 2022

SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. When to Go Multi-Product in SaaS. Top Podcasts This Week: 1.

Scale 287

Scale Engineering Payment Features Sales 287

SaaStr

NOVEMBER 17, 2022

Cyvatar is a technology-enabled cyber security as a service (CSaaS) provider disrupting a $150 billion industry by introducing and delivering smarter, measurable managed security subscriptions to help you achieve compliance and security faster and more efficiently.

Banking 264

Banking Payment Features Venture Capital Subscription 264

SaaStr

MARCH 31, 2021

Even if a lot of the revenue isn’t truly recurring SaaS revenue. “We define ARR as annualized invoiced amounts per solution sku from subscription licenses and maintenance obligations assuming no increases or reductions in their subscriptions.” ” #5. But interesting, the U.S.

Outsourcing Services 362

Outsourcing Services Outsourced Development Payment Features Cloud 362

SaaStr

AUGUST 18, 2022

ChurnZero is Customer Success software for growing SaaS and subscription businesses. Stax is an industry-leading payments technology provider that is revolutionizing the payments processing experience completely. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

Subscription Flow

MAY 14, 2024

You have probably already integrated a payment gateway and may just be on the lookout of alternate options for your current payment gateway. Or you may be someone who specifically uses the NMI gateway and are on the lookout for a subscription-management software that will sync well with an NMI integration.

Payment Methods 105

Payment Methods Payment Features Payments Merchant Services 105

SaaStr

MARCH 24, 2022

BlueSnap helps businesses accept payments globally. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments. Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. Totally unified.

Payments 251

Payments Payment Services Payment Solutions SaaS Payments 251

SaaStr

JANUARY 24, 2022

With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. Let’s say you receive a contract from a customer that outlines they will pay you $100 for the monthly subscription with an invoice of terms Net 30.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

SaaStr

FEBRUARY 15, 2024

Metronome’s sophisticated billing and subscription management platform enables companies to easily manage and automate complex billing and invoicing processes. Prior to that, she was President at Salesforce, responsible for the company’s worldwide sales organization. Most recently, Hilarie was President at New Relic.

Scale 288

Scale Software Review Payment Features AI 288

SaaStr

MAY 22, 2022

The #1 Mistake I See Founders Make When They Hire Their First VP of Sales. SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. Cloud Stocks May Be Down. But the Cloud Remains on Fire. That Matters More.

Scale 304

Scale Sales Hiring Payment Features Marketing 304

SaaStr

FEBRUARY 9, 2024

Everything from hiring on the GTM side to layering in a sales-led motion into PLG. From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. Let’s dive into what’s making that hybrid model successful: PLG and Sales Led?

Scale 318

Scale Sales Hiring Sales Marketing 318

Payrix

JANUARY 30, 2024

The company’s clients depend on cash flow, and having a credit card on file means technicians in the field can immediately invoice from their mobile app and see cash in their bank account 24 hours later. We realized how much opportunity we bring to the table, as the nature of our industry is reliant in large part on recurring payments.

Payments 130

Payments Payment Solutions Payment Features Merchant Services 130

SaaStr

FEBRUARY 16, 2019

Both of which require … invoicing. The invoice is sent out, and … the start-ups just … wait. And let me tell you, 50%+ of the time, those invoices don’t just pay themselves. What I see these days more and more is start-ups not paying attention to accounts receivable, invoicing, etc.

Sales Hiring 256

Sales Hiring Payment Features SaaS Payments Payment Solutions 256

FastSpring

OCTOBER 11, 2024

Here are the questions we sought to answer by analyzing anonymized subscription data for transactions across various Asian countries (excluding broader “APAC” regions like Australia, New Zealand, and Indonesia): How do customers in Asia’s growing markets prefer to manage their SaaS subscriptions? but they’re growing.

Merchant Services 133

Merchant Services SaaS Payments Benchmarks Payment Features 133

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Intercom, Inc.

JUNE 7, 2022

The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Want to get started with live chat for sales? Why live chat is the missing ingredient in your sales funnel. Opportunity.

Sales Funnel 245

Sales Funnel Sales Headcount Payment Features 245

SaaStr

NOVEMBER 1, 2024

Nothing is a bigger headache in a Fortune 500 company that having to go back to procurement every single month to get an invoice approved. At least until you have a dominant brand, remove friction from sales. It’s how big company procurement and budgeting processes work. Think about yourself as a consumer. And that includes pricing.

Payment Features 263

Payment Features SaaS Churn Pricing 263

SaaStr

JUNE 28, 2021

This usually doesn’t happen in the very early days, when you just have a few employees and almost no real marketing or sales expense. It’s just, to invest in sales and marketing now, and make those extra hires, the burn rate is growing even faster at 12% a month after $100k MRR. Renewals take a few years to kick in.

Sales Hiring 331

Sales Hiring Scale Payment Features Finance 331

SaaStr

MARCH 8, 2021

Q: What is a good model for SaaS product sales commission? The average package price is USD 500 for subscription/month. Sometimes for very transactional, low ACV sales, the percent can be lower. Sometimes for very transactional, low ACV sales, the percent can be lower. That’s pretty do-able for inside sales.

Scale 199

Scale Sales Compensation Churn 199

SaaStr

MAY 23, 2022

Let go of your bottom 20% of sales reps, concentrate leads in the best reps. Relatively speaking, the easiest sales are from your existing customers. No matter what the contract says, get the renewal invoice out at least 60 days prior to expiration and ask for payment no later than the contract end date. More here.

Sales Hiring 324

Sales Hiring Management Airlines Venture Capital 324

FastSpring

OCTOBER 16, 2024

Further still, if you want redundancy in your ability to accept cross border payments — which everyone should have to ensure they never lose sales to payment system down time — this at least doubles your complexity in each region. You can’t get fast, meaningful revenue expansion with slow, piecemeal geographical expansion.

Merchant Services 133

Merchant Services Payment Services Payment Methods Outsourcing Services 133

SaaStr

MAY 15, 2022

SaaStr 552: 5 Lessons on Building Your Sales Organization for Scale with Than Hancock, EVP of Sales @ Podium and Carlie Adams, Head of West Coast Sales @ Podium. Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie.

Scale 272

Scale Sales Hiring Payment Features Marketing 272

SaaStr

FEBRUARY 28, 2019

And the same month their renewal came up sales was … a bit soft. So we sent them an invoice for $60k, and our champion went … ballistic. He told me he had taken a big risk on us, and just getting an invoice out of the blue with a 600% price increase “was just not OK” He was right.

Pricing 265

Pricing Payment Features B2C Churn 265

SaaStr

FEBRUARY 3, 2022

More than 10 million people use Expensify’s free features, which include corporate cards, expense tracking, next-day reimbursement, invoicing, bill pay, and travel booking in one app. Avoma is an AI Meeting Assistant, Collaboration and Intelligence platform for Sales, Implementation, and Customer Success teams.

Payments 276

Payments Payment Services AI Search Payment Solutions 276

SaaStr

MAY 27, 2021

Large customers only pay via invoices, especially for any deal of any material size (>$10k a year). Invoices have their own annoying set of characteristics (they can be Net 60+, you have to deal with procurement, etc.). The last thing a VP in a Fortune 5000 company wants to deal with is credit card payments or monthly invoicing.

Payment Features 217

Payment Features Outsourced Development Scale Payment Services 217

SaaStr

SEPTEMBER 7, 2022

How do you build a sales organization from scratch? What about moving from founder-led sales to building a sales team and scaling your revenue growth? Build a predictable sales process. Before you hire your first sales reps, you need to have a justifiable reason to do so. Cold calling.

Sales Hiring 243

Sales Hiring Scale Revenue Sales 243

FastSpring

MARCH 8, 2024

After adopting FastSpring as their merchant of record, SocialBee even saw 2x year-over-year growth in monthly recurring revenue (MRR) after their first year with FastSpring. Our continued focus on developing and improving a great product , especially features and tools for subscription management to support SaaS businesses.

Merchant Services 134

Merchant Services Payments Payment Features Subscription 134

SaaStr

MAY 8, 2021

Close say a $125k contract, even after a healthy sales commission, that’s $100k+ in the bank right now! Forcing your sales team to do collections is OK in the early days, but doesn’t work perfectly either, and doesn’t scale. Monthly invoices can make things even worse, of course. Is it worth it?

SaaS Payments 315

SaaS Payments Payment Services Scale Payments 315

SaaStr

MARCH 6, 2024

They are overall benefitting here from the growth in Cloud and security budgets, even if smaller companies and startups and scaleups are struggling more. 8 Out of 10 of Top Deals Were Sourced or Influenced by Partners And more than 40% of their total business is invoiced via channel partners.

Fractional VPE 282

Fractional VPE Part-Time VPE Scale SMB 282

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. Four, people in the sale? Kristen Habacht: Well, there’s none in sales.

Merchant Services 232

Merchant Services Scale Sales Recruiting Sales 232

FastSpring

FEBRUARY 7, 2024

As always, our support and sales engineering specialists are available to help if you need assistance along the way. Add a Subscription to Cart PHP & Javascript <? Add a Subscription to Cart PHP & Javascript <? > Expand Subscription Creation via FastSpring Webhook PHP & Javascript <?

Payment Features 136

Payment Features Subscription Merchant Services Payment Methods 136

SaaStr

AUGUST 16, 2023

Can you be 10x more “secure” than the competition? Not just invoicing, but expense reports+invoicing. But, in a crowded market, you probably have to be 10x better than the current market leaders. Not 10x better than the past. How do you do that? The market already has great products. For finance? For procurement?

Payment Features 240

Payment Features Marketing Scale Finance 240

FastSpring

NOVEMBER 2, 2023

We are excited to share the release of three new groundbreaking features designed to turbocharge your subscription revenue! They also complement several other subscription focused capabilities we have released over 2023. Check out our announcements for the Proration Preview and Subscription Plan Change History APIs. Interested?

Payment Features 139

Payment Features Subscription Payment Methods Payment Solutions 139

FastSpring

JUNE 13, 2024

Increased Sales: With more than 60% of mobile wallet transactions going through Apple Pay, adding it to your checkout can lead to higher conversion rates and fewer abandoned carts. Secure Transactions: Apple Pay employs device-specific numbers and unique transaction codes to ensure the security and privacy of each purchase.

Payment Methods 144

Payment Methods Payments Payment Services Payment Features 144

SaaStr

JANUARY 11, 2024

A magic cure for sales costs that are just too high. Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Every month, the meal kit, the clothing, the game subscription, the video subscription almost has to be better than the month before.

Retention 320

Retention B2C B2B Churn 320

SaaStr

DECEMBER 25, 2022

RevenueCat (where I was lucky enough to be the first investor) automates subscription management for mobile apps. It recently published its annual review of data from the 10,000+ mobile apps it powers subscription management for and I learned a few interesting things: Longer Trials Are Better.

Mobile 331

Mobile Payment Features Subscription Data 331

SaaStr

JULY 20, 2024

Dedicated Slack Channel For Every Metric From the early days at Secureframe, they have had a dedicated Slack channel for every metric: every net new sale, every expansion, every churn, and every expense. Work with Great Executive Recruiters ”The first time I saw an invoice for an executive search, I think I had a heart attack,” Shrav joked.

Sales Recruiting 299

Sales Recruiting Sales Hiring Scale Engineering 299