SaaStr

JANUARY 8, 2025

It was started in 2014 when founders Daniel and Jonathan were working together at a delivery startup and experienced firsthand how slow background checks were slowing down worker onboarding. Checkr’s go-to-market strategy was already well-established when Lindsay joined in 2022.

Revenue 299

Revenue Scale Sales Hiring Compensation 299

Tom Tunguz

JANUARY 26, 2017

Over the last seven years, software startup investing has changed quite a bit. In 2010, classic SaaS was booming, the benefits of a subscription model were finally becoming clear to the public markets and the mass-market. If those startups raised twice the amount of capital then the figure would be 2.

Startup 255

Startup Software Artificial Intelligence Machine Learning 255

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

SaaStr

JUNE 7, 2019

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Securing payments.

SaaS Payments 236

SaaS Payments Payment Services Payment Methods Payment Solutions 236

Subscription Flow

MAY 16, 2024

In this blog, while understanding more about CardPointe and why it still works for so many businesses, we will take you through a guide on managing Cardpointe recurring billing with SubscriptionFlow to ensure that you do not miss out on collecting recurring payments just because CardPointe has dropped it. What is CardPointe?

Payment Features 105

Payment Features Merchant Services Payment Solutions Payment Services 105

SaaStr

APRIL 27, 2023

Startups are solving the world’s important challenges with agility, innovative technology, and determination. So whether you’re starting out, building your startup, or scaling up to meet the needs of consumers, business, and society, we connect you with the right people, products, and best practices to help you thrive and grow.

Cloud 264

Cloud Scale Startup Sales Hiring 264

FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 128

Payment Solutions Payment Features Payment Methods Software Review 128

SaaStr

MAY 22, 2022

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. The 5 things that kill startups after their seed rounds with Michael Seibel, CEO of Y Combinator. Doug Pepper, GP at Iconiq + Jason Lemkin of SaaStr: “Where Venture Is Right Now” 2. Co-Founder Lloyed Lobo.

Scale 306

Scale Sales Hiring Payment Features Marketing 306

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features Subscription SaaS Business 184

SaaStr

JUNE 28, 2021

In this example above, the startup might be only: Hiring 1 extra hire a month after $1m ARR. And make sure they have SaaS experience, or they won’t understand how cash flows in a recurring revenue model. So many startups that invoice customers get in trouble on collections, and fall too far behind actually get paid.

Sales Hiring 331

Sales Hiring Scale Payment Features Finance 331

Subscription Flow

FEBRUARY 20, 2024

Small businesses require automated billing software because while getting paid is great, sending out invoices is frequently a laborious process. It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients. Another short step away is sending the invoice straight to the customer’s email.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

SaaStr

APRIL 24, 2021

A lot of our SaaS older times don’t quite know what to make with a lot of B2B startups these days, let alone some public SaaS companies. So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue?

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 138

Payment Services Merchant Services Payment Methods SaaS Payments 138

SaaStr

MAY 23, 2022

Too many startups are better at closing deals than collecting the cash. Related to collections above, but too many startups make renewals too hard and wait too long for renewals checks. You can’t plan your burn if you can’t model it. More on that here. Get better at collections. More here.

Sales Hiring 325

Sales Hiring Management Airlines Venture Capital 325

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

SaaStr

MAY 8, 2022

The 5 things that kill startups after their seed rounds with Michael Seibel, CEO of Y Combinator. Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. Doug Pepper, GP at Iconiq + Jason Lemkin of SaaStr: “Where Venture Is Right Now” 2.

Scale 289

Scale Engineering Payment Features Sales 289

TechEmpower SaaS

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. What are your key Startup Metrics ? eCommerce Does your startup run on a subscription model? How many kinds of subscriptions do you support? What are the rules for subscriptions?

Innovation 780

Innovation Development CTO Hire Technical Review 780

SaaStr

JANUARY 24, 2022

Let’s say you receive a contract from a customer that outlines they will pay you $100 for the monthly subscription with an invoice of terms Net 30. Accrual accounting means you send the invoice for $100 to your customer in January, but will not receive the money until February. And Jason here, I’m going to add a #11.

Finance 334

Finance Outsourcing Services Systems Review Technical Review 334

ChurnZero

FEBRUARY 28, 2025

You might be surprised to know that SaaS companies can learn a lot from their consumer subscription counterparts. 4: High-end sales teams Increasingly, SaaS organizations leverage inside sales teams, since selling subscriptions is easier and less of a commitment than selling enterprise software. 3: Make onboarding seamless.

SaaS Payments 52

SaaS Payments Payment Features Subscription B2B 52

SaaStr

MAY 15, 2022

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. The 5 things that kill startups after their seed rounds with Michael Seibel, CEO of Y Combinator. Goods to Selling High: How to Make ABM Actually Work with Snowflake’s Head of ABM, Hilary Carpio.

Scale 277

Scale Sales Hiring Payment Features Marketing 277

SaaStr

OCTOBER 21, 2023

Dear SaaStr: What is the average percentage of annual vs. monthly plan sold for a BtoB SaaS startup targeting the SMB market? Once the customers get large enough, and you have a brand … in the enterprise, for six figure deals … almost all will want to pay annually via invoice. 20%+- will pay annually to save money.

Data 287

Data SMB Payment Features Churn 287

SaaStr

MARCH 6, 2024

They are overall benefitting here from the growth in Cloud and security budgets, even if smaller companies and startups and scaleups are struggling more. 8 Out of 10 of Top Deals Were Sourced or Influenced by Partners And more than 40% of their total business is invoiced via channel partners.

Fractional VPE 287

Fractional VPE Part-Time VPE Scale SMB 287

SaaStr

AUGUST 11, 2024

750k-$4m checks for SaaS, Cloud and B2B startups at from $10k-$200k MRR. RevenueCat is the market leader for managing mobile subscription apps, with over 30% of U.S.-based based mobile subscription apps using their SDK and API to manage mobile subsriptions. A big week at SaaStr Fund! Some great news this week: #1.

Cloud 305

Cloud AI Generative AI CTO 305

USIO

AUGUST 19, 2024

This continuous support is vital for maintaining a smooth and secure payment process, ultimately leading to increased customer trust and loyalty. Scalable payment integration solutions evolve with your business. Scalability for Growing Businesses As software companies grow, scalability becomes a significant concern.

Payment Solutions 211

Payment Solutions Payments SaaS Payments Payment Services 211

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Zoho Subscriptions. Remitting taxes at the end of the year.

Payment Methods 141

Payment Methods Merchant Services Payment Services Payments 141

Clouded Judgement

MARCH 21, 2025

OR - if earlier stage companies (not startups, but companies in the $5-$20b valuation range) look to inorganic expansion earlier than they would have otherwise in a more M&A friendly environment. Most public companies don’t report net new ARR, so I’m taking an implied ARR metric (quarterly subscription revenue x 4).

Cloud 162

Cloud Pricing Subscription Payment Features 162

Chart Mogul

JANUARY 9, 2025

Its the classic question for growing startups: when is the right time to bring sales and revenue operations (RevOps) into your sales process and should you? Dani Riggs, Head of Revenue & Business Operations, Accord But in reality, many successful startups dont follow this path. Where do sales and revenue operations fit in all this?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

JULY 20, 2024

That’s a lot of time in startup land and doesn’t work, so you want to think about how to compress these onboarding times so employees hit their stride much quicker. Work with Great Executive Recruiters ”The first time I saw an invoice for an executive search, I think I had a heart attack,” Shrav joked. There’s no secret about it.

Sales Recruiting 304

Sales Recruiting Sales Hiring Scale Engineering 304

SaaStr

MAY 29, 2022

Unlocking Growth in the Internet Economy: a Perspective from Stripe Head of Invoicing, Suzanne Xie. The 5 things that kill startups after their seed rounds with Michael Seibel, CEO of Y Combinator. Conan Economics, or How to Crush Your Enemies | Expensify CEO David Barrett.

Payment Features 246

Payment Features Leadership Engineering Startup 246

SaaStr

JUNE 16, 2024

RevenueCat manages 30% of all mobile apps subscriptions, across 10,000+ paid apps. Most are more B2B2C that B2B, but the point still holds: So, and I know this is basic, but I see too few startups do this: #1. You will get some back, especially if you have a High NPS in general and most of your customers like / love you.

Churn 317

Churn Business SaaS Mobile 317

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. from 500 Startups, Redpoint eventures, and others. Vindi is a PCI-certified online payment platform for recurring billing. CEO : Vinicius Roveda Goncalves.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

APRIL 12, 2022

Subscriptions and services are growing 72% at a $3B run-rate. So while just under 20% of Square/Block’s revenue, subscriptions are growing the fastest and the highest margin. This is a good model to think about for roughly similar startups. And try to get blended software + payments margins still above 60% if you can.

Payments 306

Payments SaaS Payments Payment Services Revenue 306

SaaStr

NOVEMBER 24, 2022

But customers you invoice in many cases are again asking for much longer than classic Net 30 terms. And it’s super stressful on startups, especially earlier-stage ones. And if your customers pay on credit card, for the most part, this won’t matter.

Payments 278

Payments Payment Services Finance Payment Features 278

Stax

MARCH 18, 2025

Online payment processing vs. in-person processing Online payment processing systems Online payment processing allows businesses to accept digital payments via eCommerce platforms, mobile apps, and websites. These systems are ideal for subscription-based and SaaS businesses with global customers.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

SaaStr

JANUARY 11, 2024

If it doesn’t magically change the trajectory of your startup. Sometimes in great ways — forcing B2C subscription businesses to relentlessly provide a great end-user experience. Every month, the meal kit, the clothing, the game subscription, the video subscription almost has to be better than the month before.

Retention 321

Retention B2C B2B Churn 321

Clouded Judgement

AUGUST 30, 2024

In a world without venture capital (or other sources of external financing for startups), each company would have to grow solely based on the merits of their product and sales. ” Competitors could be legacy incumbents or modern startups. An example of a platform shift is the creation of the cloud.

Cloud 274

Cloud Venture Capital AI Startup 274

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure.

Payments 142

Payments SaaS Payments Merchant Services Payment Solutions 142