SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it. And, these laws often completely contradict one another. .

Merchant Services 207

Merchant Services Scale Technical Review Sales Hiring 207

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 296

Part-Time VPE Technical Cofounder CTO Hire New CTO 296

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. But is this purely anecdotal?

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

Chargify

APRIL 23, 2019

How long is a startup a startup? It came up because people regularly refer to Chargify as a startup, but our company has been around since 2009. Are we still a startup? According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.”

Scale 74

Scale SaaS Payments Scaling Payment Services 74

ProfitWell

SEPTEMBER 30, 2019

Today, our pricing analysts look at more Peloton problems —and what that could mean for startup IPOs. Your top subscription news. our good pal Hiten Shah, a master in the startup community—who shaped FYI, Crazy Egg , and Kissmetrics into the successes they've become, not to mention an advisor to 120 additional startup endeavors.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

ProfitWell

FEBRUARY 14, 2020

After all, as consumers, we enjoy many subscriptions and services that come with a simple, one-size-fits-all bill. Flat rate pricing is a subscription model that offers users a single price per month or year for all features and all levels of access. Many consumer-facing subscriptions offer a single subscription price.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. What is one a-ha moment you’ve had in your sales career?

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137