SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? I’m looking at it and I’m like, “Who’s got the Wall Street Journal subscription? Travel is a challenging part of the industry today.

Merchant Services 256

Merchant Services Scale Sales Recruiting Sales 256

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

FastSpring

OCTOBER 12, 2023

Full Interview: Audio Only Full Interview: Video 3 CRO Insights From Dave Gowans Why Full Funnel CRO Is Especially Important for SaaS and Subscriptions “The easiest and most straightforward bit of CRO is what you can do on the website,” Dave says. As people started booking travel online. Jump to highlights.

Payment Methods 180

Payment Methods SaaS Payments Payment Solutions Payments 180

Neil Patel

NOVEMBER 28, 2020

And that’s when things go bad. The team scrambled to fix that. Hopefully, it’s a simple fix like a bad robots.txt file. Not all agencies can develop, let alone implement, advanced technical SEO strategies. Such agencies work with a team of experts and the other characteristics I’ll discuss below.

Underperforming Technical Team 133

Underperforming Technical Team Enterprise Payment Features Travel 133

User Pilot

SEPTEMBER 30, 2024

How to build an effective messaging strategy For a successful business, it’s crucial to develop your own messaging strategy that clearly articulates your values and connects with your target audience. Lastly, share drafts of comparative materials with your internal team for input and improvement. Userpilot vs Pendo comparison.

Strategy 111

Strategy Social Media Underperforming Technical Team Travel 111

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Neil Patel

MARCH 2, 2021

The audience is consumers looking for impartial, reliable reviews from an expert team. team to give them more information about your products. If you’re in entertainment, travel, or hospitality, check out Tripadvisor. It’s the world’s biggest travel website, trusted by audiences worldwide. Angie’s List. Tripadvisor.

Software Review 127

Software Review Technical Review Scale Merchant Services 127

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Companies that grow rapidly often have shorter sales cycles, can leverage a high velocity inside sales model that does not require travel, expensive meals, and golf to close a sale. ChurnZero raised a $2.5

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. After all, it’s probably funded your travels across the world or helped you build up other projects at the same time. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Leadership Software Review Technical Review 135

Baremetrics

JULY 25, 2019

If you’re like most SaaS founders, you’ve googled for a saas financial template you can use to forecast your subscription business. Yet, while forecasting subscription businesses is a new frontier, it’s far from the state of the art. It feels hotter outside than yesterday” : “Our sales team has more momentum than last month.”

Forecasting 88

Forecasting Scale Sales Hiring SaaS 88

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

Payment Solutions 211

Payment Solutions Pricing Payments Payment Services 211

ChurnZero

AUGUST 4, 2023

In this case, looking at retention by customer count may overlook revenue loss for those businesses with tiered subscription levels. Customer success teams need to be on the lookout for the signs and symptoms of churnand then act quickly to diagnose a potential issue. Often, it develops slowly over time.

Churn 52

Churn Underperforming Technical Team SaaS Outsourced Development 52

Sales Hacker

JUNE 30, 2020

The process for developing a new habit [13:08]. Sales teams have had to quickly adapt to a new normal. It can help your sales teams increase their pipeline win rates and deal sizes. It is really a mandatory must-have part of your toolkit if you’re managing any kind of sales team at scale. Show Agenda and Timestamps.

Underperforming Technical Team 106

Underperforming Technical Team Scale Artificial Intelligence Travel 106

ChurnZero

APRIL 17, 2020

One of your biggest clients is in the travel sector, which has been hit among the hardest due to international and even domestic flight restrictions. One of the first things you do is flag this concern to your management team so your organization can help rally around the customer. This offers some relief to the remaining team members.

Churn 52

Churn Payment Services Underperforming Technical Team Travel 52

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 70

Scale Startup Technical Review Software Review 70

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. We don’t call up travel agents, we book it ourselves. So it’s not a royal we it is a team of teams, we.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. Aaron Levie: Everybody had their digital team. Justin Bedecarre: So, it truly has to be employee-led and it emphasizes choice.

Sales Recruiting 206

Sales Recruiting Cloud CTO Hire Sales Hiring 206

ChurnZero

JULY 12, 2019

Perhaps product problems, loss of a key user in the account, a bad use case… Sure, these are some reasons why customers may churn, but the reality is that your churn rate is deeply connected to the quality of onboarding journey your users go through. Do you need to improve team communication? Check Slack. Online meetings?

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

OpenView Labs

SEPTEMBER 4, 2019

Product developers and UX designers can all agree — reducing the number of steps in a sign-up flow is Product Design 101. And companies generally get this — many product teams live and breathe this “universal truth” that friction is a bad thing that should be eliminated. StitchFix is a subscription personal styling service.

Technical Review 40

Technical Review Systems Review Underperforming Technical Team Marketplace as a Service 40

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 51

Scale Startup Technical Review Software Review 51

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

OpenView Labs

MAY 29, 2020

The current recession devastated a few industries, like hospitality and travel, virtually overnight. Sometimes all that was needed to close the deal was allowing them to make most of the payments in the next fiscal year, with just a small down payment when the work started. Develop subscription models.

Payment Methods 54

Payment Methods Sales Hiring Marketing Advertising 54

Andreessen Horowitz

OCTOBER 16, 2023

Eghbal offers a new taxonomy of communities — including newer phenomena such as “stadiums” of open source developers, other creators, and really, influencers — who are performing their work in massive spaces where the work is public (and not necessarily participatory). Foundation — where we talked about the changing culture of open source.

Software Review 76

Software Review Underperforming Technical Team Scale Development 76

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Meanwhile, marketing teams from every competitor fight to rank on the same top keywords, driving costs per click through the roof. They aren’t alone.

Scale 40

Scale Startup Technical Review Software Review 40

Unbounce

JANUARY 11, 2025

SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. And say you finish price testing and have customers paying one monthly fee while others are paying a different onethats a minefield in and of itself (not to mention headache-inducing for your customer management team). This is the fun part.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Unbounce

JANUARY 11, 2025

SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. And say you finish price testing and have customers paying one monthly fee while others are paying a different onethats a minefield in and of itself (not to mention headache-inducing for your customer management team). This is the fun part.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Outseta

MARCH 18, 2019

Wes Bush is a SaaS marketer who has quickly developed a reputation as “the free trial vs. freemium guy.” I know that sounds really weird, but just taking someone else's opinion on what you should do is really a bad framework for deciding what you should do. Someone on a development team will say, hey let's start using Slack.

Payment Methods 40

Payment Methods SaaS Payments Payments Payment Solutions 40

SaaStr

MARCH 13, 2020

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. Hear how to navigate fast growth and how to look ahead as you travel forward. Harry Stebbings of Stride.VC

SaaS Payments 246

SaaS Payments Payment Methods Finance Payments 246

SaaStr

SEPTEMBER 6, 2019

263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. But with it comes immense benefits and competitive advantages such as the diversification of ideas, speedier product development, and representation in important regions and time zones.

Sales Hiring 151

Sales Hiring Scale Underperforming Technical Team Software Review 151

SaaStr

AUGUST 19, 2020

” And invest your team’s time and energy to say, “Hey, if this than that, how can we prepare for a variety of scenarios so that we can nimbly respond to whatever comes our way and adapt in accordingly to the situation? And what’s the best case? What’s the base case?” And really, that’s essential.

Scale 290

Scale Underperforming Technical Team Sales Hiring Leadership 290

User Pilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it.

Payment Solutions 52

Payment Solutions Retention Payment Methods Strategy 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. How to Develop a Customer Success Strategy. Metering / Billing / Payment Process.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137

Sales Hacker

MARCH 11, 2025

Cassie’s time in tech dates back to 2006, when she joined TheLadders.com as an early employee and managed marketing and analytics for the company’s subscription business. Why executive compensation should align with key business metrics for better team alignment. 22:16 The best ways to measure customer trust.

Scale 81

Scale Technical Advisors Sales Hiring Technical Review 81

Sales Hacker

AUGUST 25, 2020

If you missed episode 123, check it out here: How to Go From a Transactional Model to a Subscription Model with Brandon Meyers. But Sapper Consulting has built REGIE to keep the promise of sales enablement and keep your team doing what they do best, which is winning. I was at one point running all of the East Account Management team.

Management 99

Management Sales Recruiting Sales Hiring Development Team Review 99