Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Farhan Virji , Vice President of Customer Happiness at Later. And what a year it has been!

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VP of Engineering Technical Review Scale Outsourcing Services 118

FastSpring

JANUARY 26, 2024

And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder. Customer success shifts collaboration from plotting where the customer needs to get to, to collaborating on the front side of utilization.

Customer Success 158

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Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. It should actually be the guiding light for most subscription software businesses. “We want to create more value than we capture.”*. Align Revenue To The Value You Create.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

OPEXEngine

AUGUST 9, 2022

Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding. The three principles to follow are: Aligning resources with market opportunity. Ensure sales leaders are sweating the details of daily execution. Getting the back of the house in order.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

Mucker Capital

OCTOBER 22, 2018

based auditing software firm AuditBoard, Daniel Kim and Jay Lee would probably be shooting hoops. Kim now serves as CEO and head of product, and Lee as president and head of business. Lee, who was then serving as vice president of CounterPoint Capital Partners, began doing some research after Kim’s pitch. “I

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston. We kicked the idea around and launched Working Planet two weeks later.

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Interviewing SaaS Payments Payments Technical Advisors 40

SmartKarrot

MARCH 8, 2022

Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Anika Zubair. Annette Franz.

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VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

NOVEMBER 16, 2022

When you hire your first couple reps, they do need to have sold a software product. It can work out a little bit for tiny SMBs, but it doesn’t work in software, okay? At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the second half of the session. Bootstrapping. Transcript.

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Sales Hiring VP of Engineering Payment Methods Scale 273

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Do you want to grow your SaaS sales team and improve your processes? The more you learn, the happier we are.

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SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. They were building time and expense software. I sell highly engineered complex pumps and I can’t sell them like a book online.” FULL TRANSCRIPT BELOW.

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Sales Recruiting VP of Engineering Scale SaaS Payments 231

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Remember that deploying enterprise software can cost a company millions of dollars, so you must show that your product is worthwhile. Systems and processes are continually being altered, deleted, and revised.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Sales Hacker

MARCH 2, 2020

The New Solution Selling. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Sales Models and Fundamentals.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SaaStr

AUGUST 6, 2020

Chen Amit: So, I started in the tech world many years ago and actually started and made money as a youngster before the personal computer was created. 358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. Where do many go wrong?

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Sales Hiring Payment Services Payment Solutions SaaS Payments 303

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. We’re enterprise software for a new category called LearnOps. Cognota didn’t necessarily start as a software business.

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Payment Solutions Payment Services SaaS Payments VP of Engineering 136

Kellblog

JANUARY 30, 2021

In an era where we (vendors) increasingly run our own software, running it is increasingly as important as building it. DB-Engines ranking shows approximately the same number of DBMSs today (335) as one year ago (334). 2020 was the kind of year that would make anyone in the predictions business more than a little gun shy.

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Technical Review Payment Services Payments AI Search 144

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. and Socialcam.

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VP of Engineering CTO Hire Technical Review Sales Hiring 155