USIO

FEBRUARY 7, 2025

An efficient, flexible, and scalable payment ecosystem can drive growth, reduce costs, and improve customer satisfaction. APIs (Application Programming Interfaces) are at the heart of this transformation, enabling businesses to create customized payment workflows that meet the unique demands of their operations.

Payment Solutions 130

Payment Solutions Payment Services Payments Payment Methods 130

Payrix

NOVEMBER 19, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, Ian Hillis speaks with Brad Pinneke , VP of Business Development at Payrix and Worldpay for Platforms, about one of the most important decisions software companies face today: choosing the right payments partner. How do those goals align with potential payments partners?

Payments 130

Payments Embedded Payments Payment Solutions Payment Services 130

Tom Tunguz

FEBRUARY 26, 2025

To be effective, a startup’s pricing strategy must align with its marketing case studies, website messaging, PR releases and sales pitches. Second, annual contracts often include terms that require pre-payment up-front which rewards the startup with lots of cash to grow faster. How about a 50 person SaaS company?

SaaS Payments 279

SaaS Payments Pricing Strategy Scale 279

USIO

FEBRUARY 14, 2025

Efficient and reliable payment systems play a crucial role in maintaining vendor relationships, the backbone of every successful business. Digital disbursements have emerged as a powerful tool, not only streamlining payment processes but also fostering trust and collaboration between companies and their vendors.

Payment Services 130

Payment Services Payment Solutions Payment Methods Payments 130

SaaStr

JANUARY 15, 2025

Marchelle’s personal journey took her from early adopter of Mangomint, to 6 years later, VP of Sales over a 25+ person SMB sales team. ” This insight drives personalized outreach: “Hey, I see you’ve got these memberships. Here’s some of what she’s learned along the way. Let’s connect.

Scale 278

Scale Sales Hiring SaaS Payments Sales 278

USIO

JULY 1, 2024

While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay. Show Appreciation : Acknowledge and thank customers who refer others, either through public recognition or personalized messages.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

SaaStr

JUNE 7, 2019

Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. Whether we want to admit it or not, payments can play a big and often unseen role in contributing to or reducing customer churn. Making payments accessible overseas. Securing payments. A 2017 U.S.

SaaS Payments 236

SaaS Payments Payment Services Payment Methods Payment Solutions 236

FastSpring

NOVEMBER 4, 2021

Hackers are getting more sophisticated, and one area they love to attack is the online checkout experience on eCommerce websites, making secure payment forms more important than ever. Securing the Checkout Process: 6 Ways to Protect Customer Payment Info. Use eCommerce Fraud Protection.

Payment Methods 145

Payment Methods Payment Services Merchant Services Payment Features 145

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Intercom, Inc.

MAY 1, 2018

The latest batch of billion-dollar companies are built on high customer retention. We gave up chasing these mythical “grow your website with this one weird trick” things. Then you get them to your website. What the hell happens when they land on your website? What the hell happens when they land on your website?

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

SaaStr

SEPTEMBER 30, 2019

Payments can be facilitated on a mobile device in a variety of ways. Tablets or phones can be transformed into a formidable payment platform by swiping or inserting cards with hardware plugged into the mobile device. Protect payment information. Why developing a secure mobile payment strategy is so important?

Mobile Payments 191

Mobile Payments SaaS Payments Payment Solutions Payments 191

USIO

AUGUST 26, 2024

Efficient Integrated Payments for Small Businesses In today’s fast-paced digital economy, small businesses need reliable and efficient integrated payment systems to stay competitive. An efficient payment system streamlines operations, enhances customer satisfaction, and boosts overall business performance.

Payments 130

Payments Payment Services Payment Methods Payment Solutions 130

Neil Patel

AUGUST 6, 2021

That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases. This post will dive into the strategies you can use to boost your customer retention rates.

Payment Methods 142

Payment Methods Payments Payment Solutions Payment Services 142

SaaStr

APRIL 1, 2023

Rewind The Clock — How Did We Get Here Most small businesses in pre-2010 didn’t have computers in their store or restaurant. Throw in the rise of social media and mobile web payment systems like Stripe and Braintree, and something revolutionary was at our doorstep. Everyone was stuck in place and online was the answer.

Scale 245

Scale SMB Merchant Services Payment Methods 245

Intercom, Inc.

DECEMBER 31, 2019

The ultimate failure of Siri to dominate the AI personal assistant game might come to be seen as its biggest miss of the decade. Facebook and Twitter, meanwhile, struggled under the unavoidable pressure of hosting half a globe’s worth of daily online communication.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Subscription Flow

MAY 27, 2024

Apple Pay is the most widely used digital wallet both for online shopping and in-person purchases. Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place.

Payment Features 105

Payment Features Payment Methods Merchant Services Payment Solutions 105

Payrix

MARCH 27, 2024

Payment transaction types and touchpoints are becoming more accessible and diverse. Online and offline payments, credit cards, digital wallets, and ACH — the more commerce intersects with our daily lives, the higher the expectations for simple and intuitive payments. They need omnichannel payments. No problem.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. All without burning out your team or budget. It includes: Live chat. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Shopify identified its ICP as individuals and businesses looking for easy tools to start an online e-commerce store. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Stax

MARCH 16, 2025

Key metrics include customer churn rate, revenue churn, and net revenue retention (NRR). Even if you believe your technology is easy to set up and use, it may not be for the average person. A lower churn rate indicates higher customer retention. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

SaaStr

APRIL 24, 2021

ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring). . You pay a subscription for websites to help you sell stuff. But like “Cloud” and “SaaS”, its definitely has evolved. 220m in ARR, $13B market cap.

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. Why is NPS score important for eCommerce businesses?

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Casey Accidental

JUNE 9, 2020

These plans included a lot of the goals you likely have in your company: improvements in acquisition, activation, and retention. But long term, how high could we push this retention number? What would great retention be for Eventbrite?”. Why is retention so damn important? Retention really is growth’s triple word score.

Retention 145

Retention Benchmarks Payments Payment Methods 145

Payrix

JUNE 4, 2024

Leah has over a decade of experience in the payments industry and has witnessed firsthand the evolution of Integrated and Embedded Payments. Leah joins Ian Hillis on the PayFAQ: Embedded Payments podcast to delve into the fascinating world of payments, with a particular focus on merchant preferences.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Subscription Flow

MARCH 1, 2024

Imagine a situation where each prospective client that visits your website receives a seamless checkout experience, resulting in a rise in conversions and satisfied customers. When talking about ClickFunnels payment gateways – when a reliable payment gateway is integrated with ClickFunnels – this vision comes to pass.

Payment Services 105

Payment Services Payments Payment Methods Merchant Services 105

Stax

MARCH 15, 2025

Enter payment monetization. Having a strategy to monetize payments gives SaaS companies an additional revenue stream while enhancing the customer experience and reducing customer churn. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Stax

MARCH 17, 2025

Adding PayPal to your list of accepted payment methods opens up a range of benefits for you and your merchants alike. Benefits for merchants Increase conversions – The primary advantage of adding PayPal, Venmo, and Pay Later as payment options is that they enable merchants to boost conversions.

Merchant Services 88

Merchant Services Stax PayPal SaaS Payments 88

USIO

JUNE 12, 2024

July 11, 2024 10-11 AM CST Mastering the art of integrating payments can be the key to unlocking exponential growth and profitability. Join us for an exclusive event: Unlock the Secrets: How These Top SaaS Leaders Are Transforming Payments into Profit. Mark Your Calendar!

Payment Solutions 130

Payment Solutions Payments Payment Methods Software 130

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. Then if we look at the top five public cloud companies. Then if we look at the top five public cloud companies.

Cloud 285

Cloud Scale Payment Methods Payment Solutions 285

SaaStr

DECEMBER 10, 2019

Bill.com is a bit — OK, maybe a lot — more lower profile than many of the SaaS Unicorns to IPO lately, but it’s one of my personal favorites. 110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. But that also proves that’s no excuse to drop below 100%+ net revenue retention.

Payment Services 276

Payment Services Payments Payment Methods SMB 276

Totango

AUGUST 16, 2022

Customer Retention Software Cuts Down Client Churn. Customer retention software has become essential for effective SaaS customer success strategies. Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Incredo

JULY 14, 2019

Over time printed newspapers were replaced with online sources of information but the subscription pricing model didn’t lose its popularity and spread in other industries too, from cable television to health clubs and from online academic journals to software providers. 4 Attracts more customers as monthly payment size is small.

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

FastSpring

OCTOBER 13, 2020

Yep, we’re talking about customer retention—a business’s ability to keep customers over a period of time. While we’re not going to get into Customer Lifetime Value stats and the benefits of customer retention in this post, just know it’s in your best interest to get repeat customers. to make them more comfortable with your products.

Retention 148

Retention Payment Features Payment Methods Payment Services 148