User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? Keep your best customers loyal to your store by rewarding them with discount coupons or referral bonuses. The Net Promoter Score measures your brand’s customer experience.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94

Payrix

JUNE 4, 2024

Leah has over a decade of experience in the payments industry and has witnessed firsthand the evolution of Integrated and Embedded Payments. Leah joins Ian Hillis on the PayFAQ: Embedded Payments podcast to delve into the fascinating world of payments, with a particular focus on merchant preferences.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

FastSpring

MAY 13, 2021

Conversion doesn’t just happen, you need to optimize your website for it. An ecommerce business without conversion rate optimization is like a car without wheels — it won’t take you anywhere. Ecommerce Optimization Basics. Load time has a huge impact on the user experience. Better website ranking.

Payment Methods 78

Payment Methods Payment Services SaaS Payments Payments 78

Stax

MARCH 15, 2025

As a result, SaaS businesses need to become more innovative in how their platform features and product offerings address their user’s unique operations and set of business needs. Enter payment monetization. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

Stax

AUGUST 20, 2024

Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while. The benefits of embedded finance and fintech include improved user experience, increased customer loyalty, and more revenue streams. Today, you don’t even have to exit the app.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. You’re in luck! Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Neil Patel

MARCH 12, 2021

This has resulted in app retention rates declining rapidly and, for some brands, their revenue has declined with them. PWAs use features of web browsers and advanced enhancement strategies to give users a native app-like experience on any device. In a bid to drive more online orders, Starbucks invested in a progressive web app.

Payment Solutions 143

Payment Solutions Payment Methods Payments Payment Services 143

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. User personas are semi-fictional characters representing different user types. They may be inspired by a user but they don’t describe one real person.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Stax

NOVEMBER 20, 2023

Small businesses can thrive on SBS with these 8 tips: (1) Lay the groundwork with past data, (2) enhance digital presence, (3) improve the in-store experience, (4) run marketing campaigns, (5) promote special offers, (6) engage the community, (7) collect feedback, and (8) develop post-event strategies. Amazon, eBay).

Payment Methods 88

Payment Methods Merchant Services Payment Services Stax 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchant simplifies the onboarding process for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.

Merchant Services 100

Merchant Services Payment Services Payments SaaS Payments 100

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? You can do this as your users become your leads… if they love the product and become its voice.

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. What is an ISV Partner?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Take a traditional business, like a furniture store. moment” focuses on when users first-handedly experience your product’s value through great user experience.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

APRIL 30, 2024

Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. Netflix offers personalized video recommendations, multiple profiles, and offline viewing for a high-quality streaming experience globally. Frequent issues can lead to significant disruptions in service.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

Unbounce

NOVEMBER 27, 2023

/ Landing page optimization Mastering ecommerce conversion rate optimization: expert tips and inspirational examples By Alan O’Sullivan. 37 min read If you work on ecommerce projects and you’re not already BFFs with conversion rate optimization (aka “CRO”), you’re really missing out. What is a good ecommerce conversion rate?

Payment Methods 59

Payment Methods AI Search Technical Review Payments 59

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. Userpilot provides you with different methods of collecting data, analyzing it, and acting on it. Improve the user experience by conducting feature analysis with Userpilot.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

JULY 23, 2020

You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. You’re signing up new users for your SaaS product every day. What is Retention Marketing?

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

User Pilot

MAY 17, 2024

TL;DR No-code SaaS tools are software products that allow users to create applications, websites, or in-app experiences without writing any traditional programming code. No-code development platforms: Webflow – best no-code app builder for landing pages and websites. Pricing Free plan. Basic — $14/month.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

User Pilot

MAY 26, 2024

It helps you identify areas for improvement and enhance the user experience. CES surveys help you to pinpoint user friction , improve customer satisfaction , and boost customer loyalty and retention. In this comprehensive guide, we’ll walk you through: How to implement a CES survey and collect valuable feedback.

Payment Methods 103

Payment Methods Scale SaaS Payments Payment Solutions 103

GetUplift

JANUARY 19, 2023

million selling partners worldwide, Amazon is the number one source for online shopping. I can’t even remember the last time I purchased toothpaste, dishwashing liquid or detergent at a store. Amazon uses the three pillars of customer retention to put customers at the heart of everything the company does.

Payment Methods 98

Payment Methods Artificial Intelligence Payment Solutions AI Search 98

ChurnZero

MARCH 22, 2022

Nowadays, marketers are hyper-aware of the importance of the customer journey and creating an intuitive user experience. Customer friction points are any obstacles that stand between the customer and what they want — think clunky checkout processes, complicated phone menus, or any steps that feel extra and unnecessary.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Technical Review 98

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

FEBRUARY 25, 2024

TL;DR User behavior trends are not the same as consumer behavior trends. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Frictionless sign-ups and proactive support are now essential for winning over users.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Baremetrics

MARCH 16, 2021

From tracking customer experience and preferences to keeping tabs on what your competition might be doing differently. These tools play an important role for startups who are working on achieving their business goals, whether by engaging new customers or getting optimal customer retention. Click here to start a free trial.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Services 96

User Pilot

APRIL 3, 2024

Product-led innovation focuses on developing a personalized product that naturally attracts and retains customers. Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. User persona example.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

SaaStr

DECEMBER 26, 2019

So if we can pop up the Slido slide and I want to invite you all to take your phone and go on slido.com for this session so that you can start asking the panel questions. Pauline : Yeah, so I work at OpenClassrooms, which is a European leader in online education. I want to invite you all to go on Slido. Pauline : Oh yeah.

Sales Hiring 189

Sales Hiring Payment Methods Payment Solutions Marketing 189

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. For SaaS, the desired action is when a trial user goes to become a paid customer. Use your signup flow to collect data from new users to understand users’ jobs to be done.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. We knew just the person to talk to — Andy Meadows, Head of Partner Success at Payrix.

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Stax

MAY 30, 2024

Integrating an all-in-one payment processing solution could help FSM software providers beat their competitors. For example, you can leverage Artificial Intelligence (AI), machine learning algorithms, and predictive analytics to improve decision-making, efficiency, and user experience for both service providers and customers.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

FastSpring

NOVEMBER 9, 2023

Elevate Your Business With FastSpring Contextual Customer Churn: Turning the Tide With Proven Retention Strategies The Only Thing That’s Constant With Tax Law Is Change Need FastSpring support? Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments SaaS Payments 78

User Pilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. You can tailor your products and services to meet user’s individual needs.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

Full Session

DECEMBER 23, 2024

Are you tired of using Mouseflow for your website analytics ? Do you need more advanced features or a fresh approach to understanding your users? In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. Book a demo to learn more.

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Subscription Flow

APRIL 23, 2024

2. Smart Dunning for Better Retention High churn rates are the worst when you have spent thousands of marketing dollars nurturing these customers. Paddle counters churn by integrating with Retain, thereby feeding your data to algorithms informed by extensive payment information.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104