SaaStr

NOVEMBER 27, 2024

Now, there’s payroll processing, payments online or in person, recurring billing, and so on — effectively expanding the market and TAM. For restaurants, it’s the back end, front end, point of sale, payroll, ERP, and workforce management. They don’t have a dedicated person to set up the new software or an IT team.

SaaS Payments 260

SaaS Payments Payments Payment Solutions Payment Services 260

Intercom, Inc.

NOVEMBER 18, 2020

This week, we’re looking at the tools and infrastructure needed to facilitate the move Online. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility. For today’s consumers, the line between ecommerce and commerce has been blurred almost to invisibility.

Payment Methods 239

Payment Methods Payment Solutions Payment Services Scale 239

Stax

JULY 9, 2024

We can hail a ride from a mobile app, and our transactions for all sorts of goods and services can be easily paid for from our phones. Physical wallets are phasing out, left behind in favor of digital wallets and other digital payment options. In 2019, 77% of US consumers were using at least one type of digital payment system.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

Tom Tunguz

FEBRUARY 26, 2025

Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. Penetration pricing leads to land-and-expand sales tactics. Salesforce sells CRM seats based on an aggregate ROI of increased sales productivity for example.

SaaS Payments 279

SaaS Payments Pricing Strategy Scale 279

USIO

MARCH 7, 2025

Managing payments efficiently isnt just a convenienceits a necessity. For companies handling high volumes of transactions, traditional payment systems often lead to inefficiencies, hidden costs, and unnecessary complexity. Integrated payment solutions offer a streamlined approach, helping businesses cut costs while boosting revenue.

Payments 130

Payments SaaS Payments Payment Solutions Payment Services 130

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchant simplifies the onboarding process for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

SaaStr

AUGUST 3, 2022

Folks that wanted to go online, stayed online. But folks that didn’t really want to sell online, sort of stopped when they didn’t have to anymore. Shopify returned to earth, and is now growing just at the overall rate of ecommerce. #2. Only spending 25% of revenue on sales & marketing.

Payment Methods 288

Payment Methods Merchant Services SaaS Payments Payment Solutions 288

FastSpring

NOVEMBER 13, 2024

The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops. Publishers and Studios are able to get a custom designed web shop optimized specifically for their players by a team of D2C gaming ecommerce and marketing experts. The challenge?

Payments 141

Payments Merchant Services Payment Methods Payment Services 141

Payrix

NOVEMBER 19, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, Ian Hillis speaks with Brad Pinneke , VP of Business Development at Payrix and Worldpay for Platforms, about one of the most important decisions software companies face today: choosing the right payments partner. How do those goals align with potential payments partners?

Payments 130

Payments Embedded Payments Payment Solutions Payment Services 130

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

FastSpring

FEBRUARY 15, 2024

If you’re not sure how to sell an app direct to consumer (D2C) outside the app stores — or if you’re looking for a new way to monetize your mobile app or game — you may be wondering what options you have. In this article, we’ll cover: Current app store practices and rates. Thanks to Tony Markov for contributing to this article!

Payment Methods 137

Payment Methods Payment Solutions Merchant Services Payment Services 137

Intercom, Inc.

APRIL 26, 2022

Since the pandemic, consumer habits have really changed – shoppers have migrated online en masse, their expectations are higher than ever, and brand loyalty is harder to maintain. “Customers get to enjoy a fully personalized experience while providing you with CX nourishing feedback” Not anymore!

Payment Methods 219

Payment Methods Payment Services Payment Solutions Payments 219

USIO

JULY 1, 2024

While many strategies involve significant investments in marketing, sales, and technology, there are also effective methods to boost recurring revenue that require minimal financial outlay. Show Appreciation : Acknowledge and thank customers who refer others, either through public recognition or personalized messages.

Payments 306

Payments SaaS Payments Payment Solutions Payment Services 306

Stax

OCTOBER 13, 2024

There are many good products in the market that provide you with all of the features you need, but we will only focus on Quicken software and Intuit’s QuickBooks Online. Quicken includes features that let users view the complete picture of their personal finances on a single dashboard. Quicken Inc.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

SaaStr

SEPTEMBER 22, 2021

Was $8 billion in secondary sale in November. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. It loses money on the hardware (gross margin negative) and the payments solutions have barely a 20%+ margin and constitute the vast majority of revenue today. Mediocre margins in payments.

Payment Methods 327

Payment Methods Payment Solutions Payments Cloud 327

Unbounce

JANUARY 6, 2025

/ Landing page optimization How to use landing page sales funnels to convert more visitors By Josh Gallant. A landing page funnel guides potential customers through your sales process. Think email campaigns , social media interactions , sales conversations, content marketing, and more, guiding prospects over a longer period.

Sales Funnel 111

Sales Funnel Payment Methods SaaS Payments Payment Services 111

Unbounce

JUNE 28, 2022

More people are shopping online than ever before. Online sales are expected to make up 22.3% of retail sales overall by 2023. A big part of ecommerce is using social media to engage audiences and build an authentic brand. But now, social media can also be used as an ecommerce market of its own: social commerce.

Payment Methods 144

Payment Methods Development Team Review Scale Social Media 144

FastSpring

JUNE 22, 2022

One of the most important parts of your store is the checkout page. Working with a website checkout page that will convert more visitors will help you increase sales. Just make sure the submit payment button is easy to find at the journey’s end. Not doing so could be costing you sales.

Payment Methods 148

Payment Methods SaaS Payments Payment Solutions Payment Services 148

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. And, as society reopens, it is vital to maintain ease of movement between in-store and online channels – not just for your customers, but for your teams. Proactive engagement.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

USIO

JUNE 10, 2024

In today’s fast-paced digital world, providing a seamless payment experience is crucial for businesses of all sizes. As we venture into 2024, the landscape of payment integration continues to evolve, presenting both opportunities and challenges for merchants. Key Trends in Payment Integration for 2024 1.

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

USIO

JANUARY 23, 2024

Integrated payments are gaining popularity among businesses as they enable seamless transactions and streamlined processes. A 2022 study by the National Retail Federation revealed that 63% of customers prefer integrated payments like Apple Pay and Google Pay. Moreover, with the global ecommerce market projected to reach $8.3

Payments 130

Payments Payment Methods Payment Solutions Payment Services 130

FastSpring

AUGUST 13, 2024

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. For example, the “Store Services Fee” will be “a 10% standard commission fee or a 5% discounted commission (e.g.,

Payment Methods 150

Payment Methods Merchant Services Payment Solutions Payments 150

SaaStr

SEPTEMBER 15, 2020

And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Let’s explore a few more ways in which sales tax compliance could impact your growing business. Here’s why you should. .

Payment Services 335

Payment Services compliance SaaS Payments Scale 335

Buffer Resources

AUGUST 13, 2024

This feature not only enhances the shopping experience for followers but also provides creators with valuable data on what content drives sales, helping them to optimize their affiliate marketing efforts. Pricing : Available on request 💡 Get started with affiliate marketing in Affiliate Marketing 101: How to Get Started As a Creator.

Payments 112

Payments Branding Merchant Services Payment Methods 112

FastSpring

OCTOBER 13, 2023

TL;DR : Stripe markets themselves as a payment services provider (PSP), 2Checkout is a payment service provider with an upgrade option to make them your merchant of record (MoR), and FastSpring is a comprehensive merchant of record from the outset. Payment Gateways , Payment Processing , PSPs, MoRs — What’s the Difference?

Payments 126

Payments Payment Methods Payment Services Merchant Services 126

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business.

Merchant Services 182

Merchant Services Payment Services Payment Methods SaaS Payments 182

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Toast is a vertical software embedded payments solution for restaurants in the U.S. The ones they met in person closed at a 3x rate.

Payment Methods 272

Payment Methods Acquisition Scale Payments 272

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 203

Sales Hiring SMB Sales Recruiting Payment Methods 203

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. One, it starts high up in the sales process, right? You need to discover in the sales process. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273

Stax

SEPTEMBER 17, 2024

A payment gateway is a must-have for online stores. In fact, research from 2023 shows that 69% of Americans said they’ve used a digital payment method in the past 3 months when making a purchase. And the best way for online businesses to start accepting payments is with a payment gateway.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

USIO

AUGUST 15, 2024

Why Payment Gateway API Integration Matters for Your Business In today’s digital-first world, businesses must provide seamless and secure payment experiences to meet customer expectations and stay competitive. However, integrating a payment gateway can be a complex task, riddled with technical challenges and security concerns.

Payments 130

Payments Payment Methods Payment Services Payment Solutions 130

USIO

AUGUST 26, 2024

One of the most significant shifts in recent years has been the integration of payment processing systems into business operations. Integrated payment processing isn’t just a convenience—it’s become a critical component of running a modern business efficiently and effectively.

Payment Services 130

Payment Services Payments Payment Methods Payment Solutions 130

Stax

JANUARY 23, 2025

The merchant underwriting process is a critical step that payment processors and financial institutions use to assess the risk associated with onboarding new businesses. Merchant account underwriting is the evaluation process payment processors use to assess whether a business meets the criteria for accepting credit card payments.

Merchant Services 68

Merchant Services Payment Services Payment Methods Development Team Review 68

SaaStr

AUGUST 21, 2024

But Gross Margins Only 28% on Payments and Related Solutions Low gross margins on payments and financial services of only 28% makes Toast’s model much tougher than Shopify’s (39%) or Bill’s (80%+). Sales & Marketing has only grown 12% as revenue has grown 29%, and R&D expense actually went … down. #5.

Scale 306

Scale Payment Methods SaaS Payments Payment Solutions 306

SaaStr

MAY 25, 2024

Cloudinary VP of Developer Experience Sanjay Sarathy shares his journey to more than $100M and the lessons he learned along the way for building a PLG motion and an Enterprise sales motion. They didn’t initially envision being a large Enterprise sales organization. Let’s first start with how Cloudinary came to be.

Scale 316

Scale Sales Hiring SaaS Payments Development 316

SaaStr

FEBRUARY 15, 2020

We put together a basic 50/50/25 VP of Sales comp plan early on at SaaStr, and it seemed time for an update. Incentives are critical, and the VP Sales will likely be the Seemingly Most Expensive hire you ever make. A few basic ground rules so your VP of Sales is a guaranteed win-win hire – not a stressor: No best efforts cr*p.

Sales Hiring 355

Sales Hiring Scale Sales Payments 355

SaaStr

OCTOBER 6, 2023

Two sentence description of what Airbnb does: They let any home or apartment owner rent out their place online. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

Payment Methods 278

Payment Methods Startup Payment Solutions Sales Hiring 278