Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

Payments 130

Payments Payment Solutions Merchant Services Payment Methods 130

Tom Tunguz

FEBRUARY 26, 2025

To be effective, a startup’s pricing strategy must align with its marketing case studies, website messaging, PR releases and sales pitches. Second, annual contracts often include terms that require pre-payment up-front which rewards the startup with lots of cash to grow faster. How about a 50 person SaaS company?

SaaS Payments 276

SaaS Payments Pricing Strategy Scale 276

SaaStr

SEPTEMBER 7, 2024

You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. Automation and AI are critical in SMB Vertical SaaS … due to a lack of labor Automation and AI are less about efficiency in SMB vertical SaaS than simply dealing with a lack of labor.

SaaS Payments 315

SaaS Payments Payments Payment Methods SMB 315

SaaStr

JULY 11, 2023

Gorgias, an eCommerce customer service platform, discovered that their customers’ main pain points were a lack of centralized customer support channels and poor integrations. For example, Gorgias knew they were targeting not only eCommerce but also customer service. Firstly, payment should be easy for customers. Mid-Market?

Sales Hiring 202

Sales Hiring SMB Sales Recruiting Payment Methods 202

SaaStr

MARCH 25, 2021

BigCommerce is an interesting eCommerce case study on many levels. Shopify is #1 in so many market segments, but for “bigger” SMBs BigCommerce (and perhaps less-custom enterprise deployments) is arguably #2 to Shopify. Payments partners are the biggest part of this. Not competing (directly) on price.

Outsourcing Services 293

Outsourcing Services Payments Merchant Services SaaS Payments 293

SaaStr

SEPTEMBER 26, 2019

What we learned from ’08-’09 in SaaS: First, SMB churn went through the roof — as SMBs went under much more quickly and often. As soon as the economy went south, SMBs started to simply go bankrupt and/or shut down. Anyone processing a lot of SMB and credit-card deals saw churn probably double.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Many SMBs just prefer it. #4.

SaaS Payments 287

SaaS Payments Scale Payment Methods SMB 287

Stax

MARCH 17, 2025

Adding PayPal to your list of accepted payment methods opens up a range of benefits for you and your merchants alike. Benefits for merchants Increase conversions – The primary advantage of adding PayPal, Venmo, and Pay Later as payment options is that they enable merchants to boost conversions.

Merchant Services 88

Merchant Services Stax PayPal SaaS Payments 88

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. I just think that definition of responsibility will change where they may simply be a sales and marketing person who’s focused on new logos, but immediately is handed to success from that point forward. Nick Mehta: So let’s dive into the future.

Payment Methods 271

Payment Methods Merchant Services Scale Payments 271

SaaStr

DECEMBER 10, 2019

Bill.com is a bit — OK, maybe a lot — more lower profile than many of the SaaS Unicorns to IPO lately, but it’s one of my personal favorites. 110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. First, we run SaaStr on Bill.com. I love Bill.com as a product. Almost always.

Payment Services 276

Payment Services Payments Payment Methods SMB 276

Stax

APRIL 11, 2024

SMB owners wear many hats, managing everything from staff to sales. Adding to the already tough job of managing a small or medium business is the complex task of understanding how payment processing works, including managing the fees, equipment, accounts payable and more. Learn More What is a Payment Management System?

Payment Services 88

Payment Services Payment Solutions Merchant Services Payment Methods 88

SaaStr

JUNE 13, 2019

And they were broken down roughly a third, a third, a third by targeting the SMB, the mid-market, and the enterprise. In the SMB, two-thirds use month-to-month, and in the enterprise, you’ve got two-thirds using multi-year. In terms of ACV, they span the gamut, everywhere from 5K all the way to 150K plus. What does this mean?

Scale 253

Scale SMB Sales Hiring Payment Services 253

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. What is PCI DSS? Candice explains the basics of PCI DSS. The shift to PCI DSS 4.0

Payment Services 113

Payment Services Merchant Services Payments compliance 113

SaaStr

OCTOBER 31, 2023

Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. The new app was extremely customer-focused and solved problems for people, like Doordash or Netflix might do, but within Enterprise and SMB. So, he went online and found it for $199 a night and put it on his own credit card.

Payment Solutions 285

Payment Solutions Payments Travel Scale 285

Stax

NOVEMBER 20, 2023

Small businesses can thrive on SBS with these 8 tips: (1) Lay the groundwork with past data, (2) enhance digital presence, (3) improve the in-store experience, (4) run marketing campaigns, (5) promote special offers, (6) engage the community, (7) collect feedback, and (8) develop post-event strategies. Amazon, eBay).

Payment Methods 88

Payment Methods Merchant Services Payment Services Stax 88

Stax

DECEMBER 20, 2023

Although credit cards have been around since the 1950s, in recent years, they’ve started to dethrone cash from its position as king of payment methods. With a whopping 84% of American adults owning at least one credit card (the average is 3 credit card accounts per person), card payments reached $9.43 trillion in 2021.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

Neil Patel

OCTOBER 21, 2020

Ripoff Report is a popular website that claims to give consumers recourse if they are scammed on the internet. According to reputation management best practices , you should claim all the online listings you can, including local directories, social media , and authoritative sites such as government and educational domains.

Payment Methods 126

Payment Methods Payment Services Marketplace as a Service Payments 126

Payrix

SEPTEMBER 25, 2024

This growing market is switching up how small-to-medium-sized businesses (SMBs) access financial products, creating exciting new opportunities for software companies to reimagine their business models and restructure their product offerings. Embedded Finance trend #3: Ultra-personal services We’re not done with data just yet.

Payments 130

Payments Payment Solutions Embedded Payments Trends 130

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. The person using your SaaS product may not have access to the credit card used to sign up. He then sent out a link to this page inside payment failure notification emails.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Stax

MAY 30, 2024

It’s intentionally created to be very friendly for SMB users, featuring robust invoicing and time tracking features. They also have a good library of integrations so you can integrate with your CRM, eCommerce software, or even inventory management software. Notable info FreshBooks is well known for its user-friendly interface.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Technical Advisors 88

Neil Patel

NOVEMBER 29, 2020

Forget about the requirements of a physical office space, infrastructure, or even a business phone system. You’re looking for a system that establishes trust with customers because they know they can call and speak with the right person quickly. Modern call center software is all you need to get up and running. Call Routing.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

JUNE 16, 2020

Matt Garratt: And it’s not just going to be we think in things like work from home tools like Zoom or IT solutions like VPN, but it’s really going to transform how business is getting done, whether that’s online education and learning. Right now, learning for companies is only at 10% online. There’s a link here.

Sales Hiring 213

Sales Hiring Scale SaaS Payments Payment Services 213

Point Nine Land

JANUARY 2, 2019

50 B2B software marketplaces listed & four observations 50 Shades of SaaS App Stores - Spreadsheet If you’d like to be notified of our next posts you can subscribe to our newsletter. As the SaaS industry is reaching maturity, the app store model is becoming increasingly important. a security audit). a security audit).

Payment Methods 66

Payment Methods Payment Solutions SaaS Payments Payments 66

yoursales

JANUARY 28, 2022

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. hyperise - Hyper Personalize your sales funnel and grow your sales conversions. vidREACH.io - Personal, Video-powered Email Outreach.

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Mimiran – More Leads and More Deals for SMB Services Business. Capsule CRM - The smart simple online CRM. Odoo - The real customer.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

Sales Hacker

OCTOBER 16, 2020

And finding time is tough compared to an SMB executive. Our product alleviates the need to send out direct mail to collect payments from customers.). Go to your company website and find the testimonials. Every company wants these big logos listed on their company website. Personalization, personalization, personalization.

Enterprise 127

Enterprise Payment Methods Payment Services Sales Hiring 127

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Mimiran – More Leads and More Deals for SMB Services Business. vidREACH.io – Personal, Video-powered Email Outreach.

Scale 100

Scale Payment Methods Payment Solutions Outsourcing Services 100

yoursales

DECEMBER 23, 2019

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 103

Scale Payment Methods Payment Solutions Sales Recruiting 103

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. Mimiran – More Leads and More Deals for SMB Services Business.

Scale 100

Scale Payment Methods Payment Solutions Sales Recruiting 100

FastSpring

SEPTEMBER 2, 2020

“In the SMB market, for instance, we had the right sales process in place – but had an opportunity to improve LTV by improving the product to lower churn and increasing our average price in the segment,” he says. A customer spends $50 every month at their favorite online clothing store for 5 years.

Scale 148

Scale Payment Methods Payments SaaS Payments 148

SaaStr

AUGUST 12, 2022

If you send that cold email personalized to every SaaS investor at eight to 10K or beyond, I think you’re going to get some meetings. The closer you are to B2C and, to some extent, eCommerce, you’re going to see more impacts in SMB, and in infrastructure, cloud and enterprise you’re going to see less.

Scale 245

Scale SaaS Payments Scaling SaaS 245

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. We knew just the person to talk to — Andy Meadows, Head of Partner Success at Payrix.

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Neil Patel

DECEMBER 8, 2020

Clockify – Best Reporting Features Time Doctor – Best for Employee Monitoring Toggl Track – Best for Holding Everyone Accountable TSheets – Best for GPS Monitoring Tick – Best for SMB Time Management. Whenever you generate an invoice or make a payment, there’s a clear record of the work that was done.

Payment Solutions 140

Payment Solutions Software Payment Methods Payments 140

Payrix

JUNE 25, 2024

Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast. Customer data : Embedded Finance uses existing customer data to personalize experiences and offers, enhancing relevance and timing.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

wepay

AUGUST 5, 2020

For instance, we’ve seen grocery stores actually doing better compared to restaurants and event businesses that are really feeling the pain. . In this conversation , we learned about: TouchBistro adding the support of online ordering, curbside pickup, safety measures for outside dining, and managing food delivery.

Payment Methods 40

Payment Methods Payments Payment Solutions SMB 40