Payrix

APRIL 24, 2024

Andy Meadows, the Head of Partner Success at Payrix joins host Ian Hillis to continue their conversation about building a successful Embedded Payments strategy. As the last episode of a four-part series on the topic, Andy and Ian tackle how software companies can minimize attrition and why it’s important to the payments conversation.

Payments 162

Payments Embedded Payments Merchant Services Payment Solutions 162

FastSpring

OCTOBER 23, 2024

Because of these developments, mobile game companies are investigating more options for monetizing their games than just the App Store or Play Store. So where do you start if you want to provide more global payment solutions to your player base while chipping away at the hefty 30% fees that mobile marketplaces charge?

Merchant Services 128

Merchant Services Payments Payment Methods Payment Services 128

Stax

APRIL 17, 2024

Companies and software providers that embed payment solutions into their services and platform are likely to attract and retain more customers. By using a cloud-based integrated payment software solution, you can provide a streamlined user experience while also earning an additional revenue stream through monetization.

Payments 68

Payments Merchant Services Payment Methods Payment Services 68

Neil Patel

JULY 12, 2021

The best part about this tool is that it integrates with your mobile app or website so you can see data in real-time and triggers actions by adding in predefined rules. Basically, it makes personalized messages simple. Pricing starts at $150 per month for unlimited emails, SMS, tracking, and technical support.

Payment Methods 145

Payment Methods Scale Payments Marketing 145

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

Baremetrics

OCTOBER 8, 2021

While Stripe is an amazing payment processor and can help any SaaS business, you can only get the most out of their tools with a third-party analytics dashboard. Baremetrics can integrate directly with your payment gateway, including Stripe, and pull information about your customers and their behavior into a crystal-clear dashboard.

Payment Services 98

Payment Services Churn Merchant Services SaaS Payments 98

How To Buy Saas

AUGUST 23, 2021

And live Q&A sessions after webinars clarify and personalize said messaging in a way that couldn’t be achieved with just a blog post or a vlog. If you charge for your webinar, you’ll want to keep attendee payment information secure. You may also wish to re share the webinar recording on your website or online.

Payments 52

Payments Payment Methods Technical Review Software Review 52

Stax

JANUARY 24, 2024

Existing QuickBooks Desktop users face the choice of upgrading to a newer version, switching to QuickBooks Online, or exploring alternative accounting software. While QuickBooks Desktop won’t disappear immediately, Intuit’s shift focus on cloud-based applications signals a shift away from supporting local applications.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Sales Hacker

AUGUST 15, 2018

We’ve thoroughly researched the best business phone systems in the market today and narrowed it down to the top 35+ here. And it’s no longer sufficient to have desk phones that only make phone calls. How to Choose the Best Business Phone Systems. VoIP providers are no exception. All Call Technologies. NetFortris.

Payment Methods 43

Payment Methods Payment Solutions Business Scale 43

Baremetrics

SEPTEMBER 15, 2021

Payment ii. Upgrades and support What are other software monetization methods? Payment In the perpetual model, the software is provisioned with a one-time payment, along with the option of a yearly maintenance fee. The subscription model involves recurring payments, typically monthly or yearly.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

CustomerSuccessBox

AUGUST 31, 2021

It is usually carried out by initiating the configuration through online links sent over mail or directly on the vendor’s website after the customer has made the initial payment. The customers buy your product not because you’re a great personality but for the value that you bring to the table.

Engagement 59

Engagement Payment Methods SaaS Payments Scale 59

SaaSOptics

NOVEMBER 18, 2021

Identifies the payment terms . You sell an item to the customer, they leave the store with it, and you recognize the revenue. You may have a year-long technical support contract with the customer; your performance obligation of providing technical support is transferred to the customer over time.

Payments 80

Payments Payment Services Revenue Payment Solutions 80

How To Buy Saas

AUGUST 23, 2021

And live Q&A sessions after webinars clarify and personalize said messaging in a way that couldn’t be achieved with just a blog post or a vlog. If you charge for your webinar, you’ll want to keep attendee payment information secure. You may also wish to re share the webinar recording on your website or online.

Payments 52

Payments Technical Review Payment Methods Software Review 52

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Deliver exceptional customer support using AI and self-service resources. Support : timely and effective help and assistance, including customer service , technical support, and resources for troubleshooting.

SaaS Payments 87

SaaS Payments Payment Solutions Payment Services Payments 87

Totango

SEPTEMBER 22, 2022

This allows providers to assume responsibility for hosting, technical support, and upgrades, increasing efficiency and cutting costs. Payment processing. Here are some commonly used customer lifecycle terms: Visitor : Anonymous user on the website. Lead : Person who has expressed some interest in the service.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

Chargify

OCTOBER 4, 2017

Unnecessary revenue leakage occurs through failed and delinquent payments. These bugs end up clogging support queues, angering customers, and fueling churn. All of which had built their recurring billing logic on top of payment gateways including Authorize.Net, Braintree, and Stripe. And those are just a few examples.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

Upscope

JULY 18, 2021

Important notes from this are how Drift went with an analogy of an empty store, which is an experience everyone can relate to , rather than saying "You're a marketer looking for leads." One great question they bring up in the video is 'How do you make someone feel like that's their personal story rather than yours?'

Payment Methods 52

Payment Methods SaaS Payments SaaS Payment Services 52

BetterCloud

SEPTEMBER 26, 2024

Software renewal checklist Automating your tech stack before its renewal date can save time, and it’s a great method for keeping track of your current spending and annual maintenance, but you might be overlooking some opportunities to find places to save and negotiate new deals with your suppliers.

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

How To Buy Saas

MAY 13, 2023

But today, you can find numerous colorizing tools on your phone or laptop. Using an image colorizer online is a great way to enhance your old photos without compromising their originality. While some apps are free, others require payment. Did you know that colorizing techniques were only available to a select few in the 1960s?

AI 52

AI Payment Solutions Payment Methods SaaS Payments 52

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

New technologies, companies, and solutions pop up every month and they all have their mission focused toward the online world. On the other hand, the online advertising industry is already overcrowded. On this oversaturated landscape of online media buying, there are two avid competitors?—? ad networks and demand-side platforms.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

Upscope

JULY 18, 2021

Write for the stadium of you This is a method mentioned in Tim Ferris' Tools of Titans / Tribe of Mentors books by a writer. It's so easy to end up writing and trying to keep more than one person in mind in order to cover everything and trying to cover everything makes the writing go down the drain.

SaaS Payments 52

SaaS Payments Payment Methods SaaS Customer Support 52

Sales Hacker

JANUARY 13, 2021

It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas. Another advantage is that upfront payments usually entail larger discounts.

Payment Solutions 83

Payment Solutions Payments Software Review Enterprise 83

How To Buy Saas

OCTOBER 11, 2023

Features of Amazon SES Offers Multiple Sender Option: You have access to several methods of sending emails, like the Amazon SES API, Amazon SES console, and the Simple Mail Transfer Protocol (SMTP). These include personalized welcome messages, account setup, password resets, purchase receipts, shipping or delivery information, and a lot more.

Technical Review 52

Technical Review Software Review Payment Methods Systems Review 52

User Pilot

JUNE 9, 2021

In SaaS, personalizing the experience at every touchpoint in the customer journey is what can truly differentiate your business and nudge customers to stick to your product. From the moment they first hear about you, through the signup and onboarding process, payments, and the overall experience dealing with your staff.

Management 52

Management SaaS Payments Payment Methods Payment Solutions 52

SmartKarrot

APRIL 21, 2022

Deliver world-class technical support through phone, email, chat, and self-service help center content to drive exceptional customer satisfaction (CSAT). Apply here: [link] Role: Vice President, Customer Success Location: Atlanta, GA, US (On-site) Organization: Global Payments Inc.

Customer Success 19

Customer Success Payment Services Payment Methods Payments 19

SmartKarrot

JULY 14, 2021

Provide top-tier support for GoShare’s three core customer segments enterprise businesses, consumer, and contracted drivers. Providing timely support for escalated concerns including customer damage claims, payment disagreements, and driver/contractor suspensions or platform removals. This is a “player/coach” role by design.

Outsourced Development 10

Outsourced Development Customer Success Payment Methods Payment Services 10

SmartKarrot

MAY 14, 2020

A lack of technical support, FAQs or user manual may prevent the customer from adopting the software. There could also be chances of personality clash between the representatives of the two parties if one gets offended due to any reason during the interaction. Mismanagement in the Relationship .

Engagement 10

Engagement Subscription Payment Features Payment Methods 10

Backlinkfy

OCTOBER 5, 2019

Today, selling products through traditional brick and mortar stores are slowly depleting, due to most purchases that start with an online search. With these online retailers, you’ll discover that you can shop at the comfort of your home and have your items delivered to you the same day or the next day.

Payment Methods 56

Payment Methods Payment Services Sales Hiring Technical Review 56

SmartKarrot

MARCH 8, 2022

She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. Daphne Lopes.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SmartKarrot

MAY 29, 2020

Primarily, software-based companies such as SaaS companies employ customer success specialists, which provide technical support to customers. The main objective is to satisfy them and provide them support on SaaS products. Billing involves revenues, payment history, invoicing, and subscription data. .

Technical Review 10

Technical Review Customer Success Payment Solutions SaaS Payments 10

SmartKarrot

SEPTEMBER 24, 2020

The lower upfront payment in the SaaS industry allows prospects to quickly convert. Self-service tutorials In-person meeting Technical walk-through of the product. It is not just limited to the technical support team, but spans over all other touchpoints. 1 Customer Retention. But this is just one side of the coin.

Customer Success 10

Customer Success SaaS Payments Scale Business 10

Baremetrics

MARCH 23, 2021

You think about either Stripe , a payment platform, or Recurly , a customer-driven one to handle your billing. Stripe, an invoice driven service, emphasizes payment speed and processing. Both platforms accept over 20 payment gateways, giving your customers many options. Which do you choose? 9% of the revenue you take.

Payment Services 69

Payment Services Payment Features Payment Methods Payments 69

Sixteen Ventures

DECEMBER 31, 2019

Metering / Billing / Payment Process. Functional Support. Technical Support. How do I target my customers when they’re not online? Training consumption (online/in-person, technical or otherwise). Metering / Billing / Payment Process. Customer Acquisition. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

OCTOBER 4, 2019

How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Ep 271: Gillian Heltai oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. What are the challenges? When do they start to arise?

Scale 137

Scale SMB SaaS Payments Sales Hiring 137