FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. And at a company like Sideways 6 — whose product is an idea management software to help organizations engage people and foster innovation — that emphasis on collaboration gets even louder.

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

Baremetrics

APRIL 25, 2021

RESULTS Within just one month of using Baremetrics, Cancel Timeshare has saved hours of manual entry, recovered over $680 in failed payments, and supported their customer service goals. Their team uses Baremetrics to keep track of important business metrics like MRR , stay on top of failed payments, and organize customer information.

Payments 98

Payments Payment Services Payment Solutions Payment Methods 98

Casey Accidental

FEBRUARY 20, 2018

Tim Kendall, the former President of Pinterest, repeated those words at an all hands to describe our strategy for monetization a few years ago. For startups based on search engine traffic, people reach your page with intent at that moment, and you frequently learn that this initial session is your only chance to convert them.

Payments 70

Payments Revenue VP of Engineering Payment Methods 70

OPEXEngine

AUGUST 9, 2022

Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding. The three principles to follow are: Aligning resources with market opportunity. Ensure sales leaders are sweating the details of daily execution. Getting the back of the house in order.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

ProfitWell

SEPTEMBER 23, 2019

Attivio leads as Insight Engine. Gartner recognizes Attivio , leading provider of AI-powered insights, as a leader in their 2019 Gartner Magic Quadrant for Insight Engines. It then delivers five personally-curated pieces to fit the shopper's individual size, style, and preferences. Lookiero is the Euro Stitch Fix.

VP of Engineering 45

VP of Engineering Payment Services Payment Methods Subscription 45

Mucker Capital

OCTOBER 22, 2018

Kim now serves as CEO and head of product, and Lee as president and head of business. Lee, who was then serving as vice president of CounterPoint Capital Partners, began doing some research after Kim’s pitch. “I Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

SmartKarrot

MARCH 8, 2022

Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. She is a coach who focuses on personal development, relationship building, success planning, customer engagement and retention, and customer journey. Anika Zubair. Annette Franz.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

Outseta

SEPTEMBER 11, 2017

By Geoff Roberts 20 min read Soren Ryherd is Co-Founder and President of Working Planet , a paid search agency located in Providence, Rhode Island. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston. We kicked the idea around and launched Working Planet two weeks later.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SmartKarrot

JANUARY 20, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Lockstep As a Vice President of Customer Success, you will manage all aspects of the Customer Success team at Lockstep. Work closely with Engineering, product management, customer support, and sales teams.

VP of Engineering 10

VP of Engineering Customer Success Sales Recruiting Payment Services 10

SaaStr

NOVEMBER 16, 2022

At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the second half of the session. In this episode, Jason discusses: Advice for very early-stage founders. Why real customer support is critical. Bootstrapping. What’s next for SaaStr. The first half of the session was published in Episode 607.

Sales Hiring 278

Sales Hiring VP of Engineering Payment Methods Scale 278

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Do you want to grow your SaaS sales team and improve your processes? The more you learn, the happier we are.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

APRIL 18, 2019

And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. Join us for SaaStr Annual 2020.

Sales Recruiting 233

Sales Recruiting VP of Engineering Scale SaaS Payments 233

SmartKarrot

SEPTEMBER 1, 2022

Some sales concepts can show founders are equally clueless, just as catchphrases show a salesperson knows nothing about business or engineering. For many early-stage start-ups, landing their first enterprise client is the holy grail. And finally, I will depict various steps to land your first enterprise client. Like what you are reading?

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Sales Hacker

MARCH 2, 2020

If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

SaaStr

AUGUST 6, 2020

Chen Amit: So, I started in the tech world many years ago and actually started and made money as a youngster before the personal computer was created. 358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. Where do many go wrong?

Sales Hiring 308

Sales Hiring Payment Services Payment Solutions SaaS Payments 308

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Historically, the way it was founded was that I was Senior Vice President of Training at a company called World Trade Group.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

Kellblog

JANUARY 30, 2021

DB-Engines ranking shows approximately the same number of DBMSs today (335) as one year ago (334). I admit that I’ve been more than a little slow to put out this post, but at least I’ve missed the late December (and early January) predictions rush. 2020 Predictions Review. The ongoing rise of devops. Sometimes, more. It’s going well.

Technical Review 144

Technical Review Payment Services Payments AI Search 144

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. and Socialcam.

VP of Engineering 159

VP of Engineering CTO Hire Technical Review Sales Hiring 159