SaaStr

DECEMBER 26, 2019

As of today it’s a bit complicated for the marketing to be completely autonomous, so we rely a lot on the tech team and we need to find a way to also as a marketing team to be more technical and to have more competencies in ours. And you talked earlier about how it’s becoming more and more technical.

Sales Hiring 184

Sales Hiring Payment Methods Payment Solutions Marketing 184

Hull

JANUARY 22, 2019

But there's an urgent need for technical resources within growth teams. Selling has changed since Predictable Revenue was published. In 2002, Aaron Ross's Predictable Revenue playbook from his time at Salesforce was published. It shared the repeatable process to operationalize sales, particularly sales development.

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

Baremetrics

DECEMBER 18, 2019

survey User Churn and Revenue Churn Quick Ratio. On a more tangible level, both User Churn and Revenue Churn serve as staples to measure retention as they directly measure the number of customers who cancel within a given time period as well as the revenue associated with each lost customer. This is where onboarding comes in.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Subscription Flow

NOVEMBER 10, 2023

Numerous prosperous SaaS businesses with cutting-edge solutions in a range of industries, including AI, CRM, HR, and IoT, can be found in Ireland. Why Does a Payment Gateway Even Matter? Basically, a payment gateway prevents malicious activity and acts as a control over the transfer of sensitive data!

Payment Services 52

Payment Services SaaS Payments Merchant Services Payment Methods 52

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities. Certain software and services providers have the ability to do all 3; other times the roles are divided.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

Subscription Flow

MAY 22, 2024

Let’s imagine a SaaS company called “ConnecTech” that offers project management software for small businesses. If you were running ConnecTech, here’s how you’d go about calculating its customer lifetime value (CLV): Step 1: Calculating the Customer Value Suppose a customer named John has been using ConnecTech’s software for 12 months.

Customer Lifetime Value 105

Customer Lifetime Value SaaS Payments Technical Advisors Payment Services 105

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

User Pilot

APRIL 21, 2024

Userpilot is a product growth platform. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important? no technical skills). Book the demo to find out more!

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Subscription Flow

FEBRUARY 2, 2024

This blog is centered around Asana integrations with SubscriptionFlow and in general the best Asana integrations. Asana, however, is a cloud-based software for project management that helps with teamwork and work organization. A lot of B2B companies use it to track progress, communicate with clients, and optimize workflows.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

Neil Patel

OCTOBER 8, 2020

But there are some caveats to keep in mind: If Google thinks that you are trying to game their system they will penalize you. This includes “payment” in the form of reciprocal links. Like with other aspects of link building, the key thing here is to avoid coming across as spammy or trying to game the system. 5) Link Reclamation.

Consulting 118

Consulting Technical Advisors Payment Methods Technical Review 118

How To Buy Saas

MARCH 6, 2024

Many of us happen to use WhatsApp to connect with businesses in real-time, but with the normal app, it does not have much impact. And that is why WhatsApp has launched the WhatsApp Business Service with a set of premium features for businesses to run without much hassle. WhatsApp Business is absolutely free.

Payment Methods 52

Payment Methods Payment Solutions Payments Technical Advisors 52

Scytale

JULY 23, 2024

Have you ever wondered if your business’s data security could withstand a malicious cyber attack? If customer payment card information was stolen in a breach, it could be a public relations and financial nightmare. And that’s why Payment Card Industry (PCI) penetration testing is so critical.

Payment Services 52

Payment Services Merchant Services Underperforming Technical Team Payment Methods 52

Mucker Capital

APRIL 6, 2024

This includes setting up initial accounting practices and systems, HR, payroll, banking, financial controls, and tax compliance. Financial Systems When setting up initial finance systems, it's important to think about scalability. It's easy to integrate with external apps and services.

Payment Services 52

Payment Services Systems Review Development Team Review Technical Review 52

Mucker Capital

MAY 8, 2024

This includes setting up initial accounting practices and systems, HR, payroll, banking, financial controls, and tax compliance. Financial Systems When setting up initial finance systems, it's important to think about scalability. It's easy to integrate with external apps and services.

Payment Services 52

Payment Services Finance Systems Review Development Team Review 52

Subscription Flow

MAY 22, 2024

Let’s imagine a SaaS company called “ConnecTech” that offers project management software for small businesses. If you were running ConnecTech, here’s how you’d go about calculating its customer lifetime value (CLV): Step 1: Calculating the Customer Value Suppose a customer named John has been using ConnecTech’s software for 12 months.

Customer Lifetime Value 52

Customer Lifetime Value SaaS Payments Payment Services Technical Advisors 52

Scytale

JANUARY 11, 2024

Vulnerability scanning helps ensure that one weak link in the chain doesn’t compromise your entire system, so you need to patch things up and keep everything strong. PCI DSS Compliance For businesses accepting payments online, PCI DSS compliance requires quarterly vulnerability scans to protect cardholder data.

Payment Services 52

Payment Services Merchant Services Technical Advisors Cybersecurity 52

ProfitWell

NOVEMBER 27, 2019

If your business sends emails containing coupon codes, vouchers, booking confirmations, tickets for travel or events, or any content that requires a print-out (which is undeniably an effort amped up this time of year) you should consider tracking your print-per-open rate. And you’ll likely need some caffeine amid the process.

Technical Advisors 40

Technical Advisors Payment Solutions Payment Methods Payment Services 40

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Jason Lemkin: Anyone post-revenue. Aileen Lee: But I think, yeah, for … I mean, the cloud index is not even post-revenue. That’s way post-revenue. I’m here.” Jason Lemkin: Yes.

Investment 204

Investment Technical Review Part-Time VPE Development Team Review 204

Outseta

SEPTEMBER 11, 2017

Even further up market and in my past engagements with Working Planet, there are a number of challenges related to paid search management that I’ve felt first hand and still don’t see a great solution to. Soren: First, unless you are testing messaging, DON’T test for “traction” until you have built your payment functionality.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Sales Hacker

JUNE 12, 2020

I demand payment upfront. But whatever that person’s title is, enlist them in the sales process. Could somebody come in and help with a technical conversation? You know, early on in a business you may have a prospect that says, Okay, can you send your MSA? Can you advise or propose what step I need to do next?

Enterprise 79

Enterprise CTO Hire Startup Technical Cofounder 79

SmartKarrot

APRIL 7, 2022

As a Senior Director of Customer Success, you will meet and exceed quarterly renewal bookings and revenue growth goals. Drive the customer success strategy and methodology for the region including renewal forecasting, success planning, business reviews, adoption playbooks, and more. Role: Senior Director, Customer Success.

Merchant Services 19

Merchant Services Customer Success Technical Advisors Payment Services 19

SmartKarrot

MAY 27, 2020

In the customer-focused era over the globe, every other company is giving utter importance to understanding their customers, trying to provide top-notch experience and support through customer success software. But with these 6 tips, you can select a perfect customer success software, without any hassle. . Look for features such as: .

Payment Solutions 10

Payment Solutions Customer Success Software Technical Advisors 10

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. For a SaaS company (and almost any business), both success and failure depend on decisions that founders make: team members, target groups, product functionality, and of course business model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 145

Payment Services Payment Methods Merchant Services Software Review 145

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. How does Yousuf advise founders on quality or quantity of logos in the early days? * How does Yousuf advise CEOs approach CIOs when it comes to discounting? How does Yousuf advise founders approach CIOs when it comes to multi-year deals? It’s that simple.

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. What does Travis advise founders when it comes to uniting customer facing teams? * Loving our podcast content?

Underperforming Technical Team 193

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 193

SmartKarrot

NOVEMBER 18, 2020

Build strategic relationships and position yourself as a trusted advisor to key customers. Improve platform and services adoption rate and minimize customer and revenue churn. Proactively engage with customers and propose ways to support their journey with DSS and to maximize the value they get out of the platform.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

Baremetrics

AUGUST 20, 2019

Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well. Intercom exemplified this with their CRM and messaging tool for the next-generation of SaaS and software companies. Productize : Turn custom software into something turnkey and managed.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Stax

JANUARY 27, 2025

Forward-thinking vertical SaaS companies recognize why adding payment processing capabilities is so beneficial. When implemented well, payment programs can open up added revenue streams and provide more value to your customers. Then, as you scale your payments program, you also need to think about growth.

Payments 88

Payments SaaS Payments Payment Services Payment Solutions 88

Sales Hacker

MARCH 11, 2025

How to rebuild and regain customer trust after technical failures. Highlights: 07:53 What happens when commercial scale outgrows your technical scale. What happens when commercial scale outgrows your technical scale. And so I joined the business as it was. 15:53 Driving alignment through northstar metrics and incentives.

Scale 60

Scale Technical Advisors Sales Hiring Technical Review 60

How To Buy Saas

MARCH 2, 2025

Choosing the right SaaS (Software as a Service) tool can make or break a business in today’s digital age. Imagine investing time and money into a flashy new software, only to find your team struggling to use it or it failing to address your core needs.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. He has been a partner at Y Combinator since 2013, advised hundreds of startups, and has been active in promoting diversity efforts among startup founders. and Socialcam.

VP of Engineering 150

VP of Engineering CTO Hire Technical Review Sales Hiring 150