SaaStr

MAY 12, 2022

CircleCI is a cloud-based continuous delivery platform that helps software delivery teams build, test, and ship changes to their applications. Jim Rose, CEO of CircleCI, leverages his experience marketing to software developers to discuss the merits of moving from a subscription-based to a usage-based business model.

Scale 265

Scale Payments SaaS Payments Payment Services 265

SaaStr

OCTOBER 26, 2022

Leaders like ZoomInfo and Paycom that combine strong growth with strong profits have seen their stock prices stay relatively high, often at 15x ARR still. It’s barely trading at 3x revenue. That’s Freemium at scale. Payments and e-commerce drag blended gross margins down to 60%. Embedded fintech often has a price. #3.

Payments 289

Payments Payment Solutions Payment Methods SaaS Payments 289

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

SaaStr

JULY 20, 2021

Secrets to Aligning Marketing and Revenue Strategies with Marqeta’s CMO. Mahmoud Abdelkader, CEO @ Very Good Security & Christina Monets, Senior Director of Operations @ Very Good Security. The Hidden Costs of Scaling with Guru’s CEO and Airtable’s CMO. Emerging Insurance Disruptors: Are they Really SaaS?

Payments 280

Payments Payment Services SaaS Payments Banking 280

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. How do you scale PLG? How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? I need this.”

Underperforming Technical Team 289

Underperforming Technical Team Enterprise Scale Payments 289

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. Announcements of several blockbuster acquisitions, most notably from Adobe acquiring Figma, which was the highest valuation multiple offered in an acquisition for any software company at scale.

Cloud 312

Cloud Payments Software Review Payment Solutions 312

Blulogix

JANUARY 13, 2025

By Kegham Khrigian The Hidden Cost of Complexity: How MSPs Can Reclaim Revenue Managed Service Providers (MSPs) face a unique combination of challenges in todays fast-evolving business landscape. While this complexity is expected, what often goes unnoticed is the revenue leakage it creates, quietly eroding profitability over time.

Payments 59

Payments Payment Services Payment Features Revenue 59

USIO

MAY 13, 2024

If it’s a large enterprise with thousands of checks, the cost of labor can be mammoth size pricing. With a large scale company needing checks to be processed and done, the expense of materials is very high. A business organization needs envelopes, stamps, check paper, printer, and ink for printing the checks.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

APRIL 24, 2021

So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue? ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring). .

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Intercom, Inc.

NOVEMBER 27, 2019

But those three things are what got Starbucks its first profitable coffee shop in Seattle, not what allowed that shop to morph into an $80 billion business with 30,000 cafes around the world. It requires thinking at a different scale. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up.

Payments 186

Payments Scale Revenue SaaS Payments 186

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. We’re a cloud content management platform.

Payments 134

Payments Scale Scaling Revenue 134

Stax

AUGUST 20, 2024

Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Blulogix

DECEMBER 12, 2024

By BluLogix Team Revenue Leakage: Identifying and Addressing the Causes Introduction Revenue leakage is one of the silent threats to profitability that many Managed Service Providers (MSPs) face. It occurs when revenue that is rightfully earned is never collected, leading to lost income and reduced profitability.

Payments 52

Payments Revenue Payment Solutions Payment Services 52

Subscription Flow

DECEMBER 12, 2024

Businesses may never know how much revenue might be leaking from overlooked nooks and crannies. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. After all, no business wants its success to be short lived.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

APRIL 19, 2023

And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins. 39% of their revenues from software, and going down. Payments are the largest segment (like Toast and Shopify as well), but at least low-margin hardware is a small percent of revenue.

Payment Solutions 291

Payment Solutions Point of Sale Payments SaaS Payments 291

SaaStr

MAY 4, 2022

These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? As your business grows in complexity, these drags on your infrastructure can impact your product development.

Payment Features 262

Payment Features Payment Services Outsourcing Services Payment Solutions 262

Stax

OCTOBER 13, 2024

We will compare both software solutions by outlining their key features so that you can decide which is best for your small business. The main difference between Quicken and QuickBooks is that Quicken is primarily a personal finance management software while QuickBooks is a full-featured small business accounting software.

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

SaaStr

MAY 26, 2019

Its growth has been more slow-and-steady than traditional rocketship, crossing $69m in Q4 revenues (let’s call that $280m+ in ARR, so soon to be $300m) — growing 17% a year by revenue, and 10% a year by customer count. That is a similar revenue growth rate to Salesforce’s core CRM product. A few learnings: 1.

Scale 273

Scale SaaS Payments Payments Payment Services 273

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. These companies can scale really efficiently. Matt Garratt.

Payment Solutions 219

Payment Solutions Pricing Payments Payment Services 219

SaaStr

OCTOBER 31, 2023

With nine figures in revenue, Ariel and SaaStr founder and CEO Jason Lemkin talk about all things Navan, rebranding when you have brand equity, building B2B software for people, pricing and business models, and much more. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc.

Payment Solutions 289

Payment Solutions Payments Travel Scale 289

SaaStr

APRIL 30, 2022

Average Revenue per Customer. The last kind of constituent here is investors and business owners. And basically SaaS revenue models is just magical for investors and for businesses. And you can basically predict revenue ahead of time and therefore raise money early on to grow even faster. MRR, obviously.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

Payment Services 148

Payment Services Merchant Services Payment Methods Payment Solutions 148

SaaStr

AUGUST 24, 2022

At least 20% of your customers from referrals and second-order revenue. #4. As the brand scales, they get more of a boost from inbound. #5. An SMB price point where you can afford to pay the reps reasonably well, but again, where margins are tight. This is what you should aim for, as a minimum. This is useful to see broken out.

SaaS Payments 329

SaaS Payments Scale SMB Payment Solutions 329

FastSpring

SEPTEMBER 16, 2022

But what about pricing? When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Why You Shouldn’t Trust How Your Competitor’s Price.

Pricing 146

Pricing Payment Solutions Payment Services Scale 146

SaaStr

OCTOBER 27, 2022

At SaaStr, our partners are an integral part of our events. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,000 organizations and their 12,000 boards and committees in 32 countries worldwide. Paddle offers SaaS companies a completely different approach to their payments infrastructure.

Merchant Services 244

Merchant Services Payment Solutions Onboarding Payments 244

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 175

Payments Merchant Services Payment Solutions Payment Services 175

Blulogix

MARCH 24, 2025

By BluLogix Team AI Billing Innovations, Usage-Based Pricing, Credits, and Prepaid Models AI Billing Needs a New Approach Unlike traditional SaaS, AI products often require real-time metering and consumption-based pricing. Credits & Limits Monthly recurring credits ensure baseline revenue while allowing flexibility.

AI Search 59

AI Search Payments Innovation AI 59

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. It’s a tough outcome for a team that is working hard to scale well into the nine figures of ARR. A fairly standard SMB price point. 907 employees at IPO, so about $150,000 revenue per employee.

SaaS Payments 291

SaaS Payments Scale Payment Methods SMB 291

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Gather metrics and view reports on monthly recurring revenue. Offer and manage one-time add-ons, coupons, and more.

Payments 125

Payments Payment Features Payment Methods Payment Services 125

FastSpring

DECEMBER 19, 2023

If you’re selling video games direct-to-consumer (DTC), there’s a good chance you may be taking advantage of a “merchant of record” payment platform like Xsolla and others. Reduce Downtime Risk Sometimes, technical issues arise that create downtime for your primary payment provider.

Payment Services 158

Payment Services Merchant Services Payments Payment Solutions 158

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 148

SaaS Payments Pricing Payments Merchant Services 148

Payrix

JANUARY 30, 2024

Storable , the leading provider of all-in-one software for the self-storage industry, has a vision for its payments solution that is reminiscent of the industry it serves. As John Durrett, General Manager of Payments for Storable, recently explained in a sit down with Payrix, Storable wants to make payments “invisible” for its customers.

Payment Services 130

Payment Services Payments Merchant Services Payment Solutions 130

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Process chargebacks.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. And if you also look at the platform as a service category, that’s also an additional $50 billion of spend, and that’s typically with those same vendors. Like I said, we run 100% of our platform on AWS, so the fit was great. Rico Mallozzi, Sr.

Scale 263

Scale Marketplace as a Service Cloud SaaS Payments 263

Blulogix

DECEMBER 26, 2024

By Inga Broerman Building a Competitive Edge Through Channel Partnerships In an increasingly competitive subscription economy, channel partnerships have become a beacon for businesses seeking scalable growth and sustainable revenue streams. Billing software with advanced integration capabilities plays a pivotal role in enabling this.

Payments 52

Payments Payment Features Payment Services Scale 52