USIO

FEBRUARY 14, 2025

Efficient and reliable payment systems play a crucial role in maintaining vendor relationships, the backbone of every successful business. Digital disbursements have emerged as a powerful tool, not only streamlining payment processes but also fostering trust and collaboration between companies and their vendors.

Payment Services 130

Payment Services Payment Solutions Payment Methods Payments 130

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. How do you scale PLG?

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

SaaStr

JUNE 7, 2019

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Making payments accessible overseas. Securing payments. A 2017 U.S. purchases made.

SaaS Payments 236

SaaS Payments Payment Services Payment Methods Payment Solutions 236

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Brex then scaled its payments business quickly.

Payments 243

Payments Payment Methods Embedded Payments Scale 243

SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. Announcements of several blockbuster acquisitions, most notably from Adobe acquiring Figma, which was the highest valuation multiple offered in an acquisition for any software company at scale.

Cloud 311

Cloud Payments Software Review Payment Solutions 311

Payrix

MAY 14, 2024

No one knows this better (or more intimately) than a software company Chief Revenue Officer (CRO). Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. It was an Embedded Finance play starting with payments. [It

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

SaaStr

DECEMBER 10, 2019

You don’t need to be a math whiz to see that means it started slow and then truly accelerated only once scale was hit. 110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. Bill.com sells to very small businesses that do churn at a higher rate. Almost always. If you want to.

Payment Services 276

Payment Services Payments Payment Methods SMB 276

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Predictable Revenue Streams: Subscription models provide a consistent and predictable revenue stream for SaaS companies.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

AUGUST 20, 2024

Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.

Payments 88

Payments Payment Methods Merchant Services Finance 88

SaaStr

APRIL 24, 2021

So many startups these days are claiming they have “ARR” from revenue that … doesn’t recur. Doesn’t ARR stand for Annual Recurring Revenue? ARR now really means revenue with 100%+ Net Revenue Retention. 50% revenue from software (recurring), 50% from payments (not-recurring). .

Merchant Services 360

Merchant Services SaaS Payments Payment Solutions Payment Services 360

SaaStr

MAY 26, 2019

Its growth has been more slow-and-steady than traditional rocketship, crossing $69m in Q4 revenues (let’s call that $280m+ in ARR, so soon to be $300m) — growing 17% a year by revenue, and 10% a year by customer count. That is a similar revenue growth rate to Salesforce’s core CRM product. A few learnings: 1.

Scale 273

Scale SaaS Payments Payments Payment Services 273

Subscription Flow

DECEMBER 12, 2024

Businesses may never know how much revenue might be leaking from overlooked nooks and crannies. The purpose of the revenue growth management strategy is to steer a business in an organized, and sustainable direction. After all, no business wants its success to be short lived.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

OCTOBER 27, 2022

At SaaStr, our partners are an integral part of our events. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 2,000 organizations and their 12,000 boards and committees in 32 countries worldwide. Paddle offers SaaS companies a completely different approach to their payments infrastructure.

Merchant Services 244

Merchant Services Payment Solutions Onboarding Payments 244

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 174

Payments Merchant Services Payment Solutions Payment Services 174

Intercom, Inc.

MAY 1, 2018

The latest batch of billion-dollar companies are built on high customer retention. At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. If you want to offer more payment methods around the world, don’t miss this episode of Growth Stage.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. It can also shift the outdated business perception of your support team from a “cost center” to a core value driver. Integrated knowledge base. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

USIO

AUGUST 19, 2024

Simplify Subscription Payments with SaaS Solution Say goodbye to long, confusing, and costly payment processes. Say hello to efficiency and simplicity with advanced SaaS payment solutions for subscription services. Managing payments can be one of the most challenging aspects of running a subscription-based business.

Payment Solutions 130

Payment Solutions SaaS Payments Payment Services Payments 130

SaaStr

MAY 8, 2021

bills, “payment terms”, and often, repeated follow-up. Forcing your sales team to do collections is OK in the early days, but doesn’t work perfectly either, and doesn’t scale. But getting paid in a simple ACH or credit card payment each month can be magical. Annual contracts require P.O.,

SaaS Payments 317

SaaS Payments Payment Services Scale Payments 317

SaaStr

JANUARY 18, 2022

Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. It doesn’t matter if the acquirer “leaves you alone” for a while or does a quick integration. E.g., to be the head of all business services, or all web something or other. Not all of it. You just don’t know.

Payment Solutions 350

Payment Solutions New CTO Payments Payment Services 350

SaaStr

SEPTEMBER 5, 2024

If that $500-a-month customer has an 80% retention rate at the end of the year on average, then that’s essentially a $4,800 deal. You’ll find it won’t matter much as you scale, as you’ll get good as estimating the total deal size from each customer segment. they take home < 4x the total revenue they close).

Scale 299

Scale Sales Payments Compensation 299

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

Payrix

OCTOBER 1, 2024

In the latest episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis sits down with Candice Raybourn, Head of Partner Activation at Payrix and Worldpay for Platforms, to discuss the crucial topic of PCI compliance. What is PCI DSS? Candice explains the basics of PCI DSS. The shift to PCI DSS 4.0

Payment Services 113

Payment Services Merchant Services Payments compliance 113

Intercom, Inc.

JUNE 15, 2021

Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale. Agile teams start small and move fast, collecting and incorporating feedback to iterate their way to bigger and better solutions quickly.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

SaaStr

JULY 26, 2022

Now that makes things hard enough as you scale, but even worse, in SaaS, churn is often masked by high growth when you have early product-market fit. Be relentless about building features that increase retention. Even modest impacts to churn for SMBs can have a huge impact on your business. And measuring it.

SMB 363

SMB Churn Payment Services SaaS 363

Intercom, Inc.

MARCH 10, 2022

No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. Payments become much more flexible to manage with integrations such as Stripe.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Stax

APRIL 17, 2025

For SaaS companies looking to scale, upselling is one of the most effectiveand often underutilizedrevenue levers. Instead of pouring resources solely into acquiring new customers, smart SaaS businesses focus on increasing revenue from existing customers by guiding them to higher tiers, unlocking premium features, and expanding their usage.

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Blulogix

FEBRUARY 14, 2025

By Kegham Khrigian The New Standard for Subscription Renewals: Intelligent, Automated, and Scalable For subscription businesses, renewals are the foundation of predictable revenue and long-term growth. Yet, many companies still rely on outdated, manual processes that create inefficiencies, revenue leakage, and higher churn rates.

Payment Features 59

Payment Features Subscription Payments Payment Services 59

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 113

Payments Pricing Compensation Scale 113

SaaStr

SEPTEMBER 26, 2019

The first thing SMBs did was look at their credit card payments and cancel everything they could. Anyone processing a lot of SMB and credit-card deals saw churn probably double. They still needed to process payments, track orders, ship orders, run financials, sign contracts, store data, etc. Almost irrationally.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. The platform's usage-based pricing (no monthly fees!)

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Blulogix

MARCH 24, 2025

Creating a Monetization Framework For Your Business View the Whitepaper How AI Companies Are Innovating Billing AI vendors are experimenting with multiple billing models: Usage-Based Pricing Customers pay based on their actual consumptionwhether its API calls, tokens used, or compute time.

AI Search 59

AI Search Payments Innovation AI 59

SaaStr

MARCH 28, 2025

Your suppliers might actually be your customers 30% of Bill.com’s core revenue comes from suppliers making payment choices, completely reframing their TAM calculations. billion in revenue 475,000 customers across all platforms (Bill, Divvy, Invoice to Go) 250,000 customers on the core Bill platform A payment network of 7.1

SMB 130

SMB Payments Payment Services SaaS Payments 130

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. View reports on the key performance indicators that drive revenue. To learn more about how FastSpring can help you scale quickly, sign up for a free account or request a demo today. This can cause some prospects to get cold feet and not finish the signup process.

Payment Services 142

Payment Services Payment Features Merchant Services Payments 142