SaaStr

JUNE 7, 2019

By: Rob Nathan, EVP, Integrated Solutions at CardConnect. With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Creating seamless customer experiences. Making payments accessible overseas.

SaaS Payments 236

SaaS Payments Payment Services Payment Methods Payment Solutions 236

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

SaaStr

JULY 30, 2024

Okta’s VP of Engineering, Monica Bajaj, and Senior Director of Platform Product Marketing, Priya Ramamurthi, share Okta’s playbook to PLG, developer experience, and Enterprise ARR. PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Do users feel good about the product?

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

Stax

MARCH 16, 2025

As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. By pinpointing the exact reason for user churn, you can determine how to avoid it and ensure that your business continues to have strong profits. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. How do they think about attaching payments to those existing customers?

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

Stax

AUGUST 20, 2024

Everything is done under one platform. And it’s all thanks to embedded finance and embedded fintech. Embedded finance isn’t entirely a new concept. Airline credit cards, payment plans for costly items, and car rental insurance are forms of embedded finance that have been around for a while.

Payments 88

Payments Payment Methods Merchant Services Finance 88

Stax

MARCH 15, 2025

As a result, SaaS businesses need to become more innovative in how their platform features and product offerings address their user’s unique operations and set of business needs. Enter payment monetization. But how exactly should a SaaS company monetize payments?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. Your product is your bread and butter, and as a verticalized software company, you know just how important a tailored, industry-specific application is to your end user. It’s now an expectation that is carrying through into the B2B and B2B2X landscapes.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue. Take a traditional business, like a furniture store.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. Research shows that 55% of customers will abandon their cart if they have to re-enter checkout information like credit card details, negatively affecting your business conversion rate. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Natalia Luneva

APRIL 24, 2025

Did you know embedded payments can increase a software provider’s income? They turn payments into a new source of money. B2B payment transactions exceeded 15 billion in 2024 , with digital payments now making up 85% of transactions. Embedded payments are a game-changer. billion in 2023 to $291.3

Payments 40

Payments Embedded Payments Payment Services Payment Solutions 40

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchantis the primary account holder for a payment processing system, overseeing and managing multiple subordinate accounts, often referred to as sub-merchants.

Merchant Services 100

Merchant Services Payment Services Payments SaaS Payments 100

Neil Patel

MARCH 12, 2021

Because apps allow customers to interact with businesses from anywhere at any time, apps quickly became popular. This has resulted in app retention rates declining rapidly and, for some brands, their revenue has declined with them. Engagement : PWAs integrate well with the web and devices, making them easy to interact with.

Payment Solutions 143

Payment Solutions Payment Methods Payments Payment Services 143

Stax

JUNE 18, 2024

Aside from providing excellent SaaS solutions to their users, Shopify, Mindbody, and Etsy are just a few examples of companies that have used payment processing to fuel (at least some of) their growth. Monthly recurring revenue was $141 million. In the third quarter, Shopify took in revenue of $1.2

Payments 68

Payments SaaS Payments Merchant Services Payment Solutions 68

Stax

APRIL 17, 2025

At the heart of this transformation is a growing ecosystem of Independent Software Vendors (ISVs) building applications that plug into broader platforms and solve specialized problems. As these ecosystems evolve, ISV partnerships have become essential for companies looking to scale, reach new markets, and offer integrated ISV solutions.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

APRIL 24, 2024

It supports MRR growth and provides consistent access to your users. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences. .”

Innovation 104

Innovation Payments Strategy Payment Solutions 104

User Pilot

JULY 23, 2020

You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. You’re signing up new users for your SaaS product every day. For that matter, are you making any revenue yet?

Retention 95

Retention SaaS Payments Strategy Payment Solutions 95

User Pilot

JANUARY 19, 2022

Documentation guides can be tricky so here’s an article on everything you need to know about Userpilot integrations and how you can build better user experiences by sending data from Userpilot to your other apps. We cover how our one-click integrations work, how to set them up, and which apps Userpilot integrates with.

Payments 98

Payments Technical Review SaaS Payments Payment Solutions 98

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. Whether you’re a startup or an enterprise, by the end of this article, you’ll have enough information to select the best platform for your business.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

NOVEMBER 24, 2023

TL;DR Conversion rate optimization aims to improve conversions and reduce churn by applying tools that monitor and analyze user behavior. Userpilot is a digital adoption platform (DAP) with strong CRO tools to boost conversions like user behavior tracking, funnel analysis, and A/B testing. Get your free Userpilot demo today!

Payments 104

Payments Revenue Payment Solutions Payment Methods 104

Subscription Flow

APRIL 23, 2024

Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software. 2. Smart Dunning for Better Retention High churn rates are the worst when you have spent thousands of marketing dollars nurturing these customers.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. In a subscription business model, customers pay a recurring fee in exchange for a product or service. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Subscription Flow

MARCH 20, 2024

Read more: Your Strategy to Boost Digital Magazine Subscriptions Section 1: Understanding SimpleCirc and its Place in the Market SimpleCirc has set itself apart in today’s cutthroat market by revolutionizing circular payments and providing user-friendly solutions that expedite transactions involving several parties.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. ProProfs Qualaroo: Customer feedback collection and survey tool that provides targeted surveys, sentiment analysis, and A/B testing to gather user opinions and insights about your product.

Payment Services 52

Payment Services Payment Solutions Software Review Underperforming Technical Team 52

User Pilot

DECEMBER 7, 2023

Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. For example, your goal may be to increase conversion or boost customer retention. Improve the user experience by conducting feature analysis with Userpilot.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

MAY 9, 2024

While Amplitude is a comprehensive behavioral analytics platform loved by many product teams, it does have some limitations that may be a dealbreaker for some companies. Userpilot is a product growth and digital adoption platform for enterprises designed for user onboarding, feature adoption, and customer churn reduction.

Payment Services 105

Payment Services Payments Payment Solutions SaaS Payments 105

User Pilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. Segmentation : The tool should allow you to filter the funnel data for each user segment you set.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

Stax

MAY 30, 2024

TL;DR Understanding your target market is the first step to growing your FSM software business FSM software providers need to invest in product development and innovation to stay up-to-date with industry trends, forecast market needs, and respond with innovative solutions. Engage with the 5.17 Don’t forget to leverage testimonials.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

AUGUST 6, 2024

Retention : This focuses on keeping users engaged and returning to your product over time. Track and optimize metrics like churn rate , CSAT score , customer lifetime value, active users, and retention rate. Revenue : The goal here is to convert engaged users into paying or higher-tiered customers.

SaaS Payments 103

SaaS Payments Metrics Scale Marketing 103

Baremetrics

AUGUST 17, 2021

IBM SPSS Modeler Alteryx Trifacta Biggest challenges Customer attrition vs. Customer churn vs. Revenue churn Causes of customer attrition How to prevent customer attrition. The customer attrition rate measures the rate at which customers stop patronizing a business entity over a given time. How do you measure customer attrition?

Artificial Intelligence 95

Artificial Intelligence Payments SaaS Payments Payment Services 95

User Pilot

APRIL 30, 2024

A SaaS product enhances business efficiency with cost-effectiveness, scalability , maintenance-free operation, accessibility from anywhere, easy integration , and inclusive product design. HubSpot and Salesforce are both CRMs that offer customer analytics, survey tools, and extensive integrations.

SaaS Payments 104

SaaS Payments Payment Methods Payment Services Payment Solutions 104

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Apply gamification principles to enhance user engagement. Re-engage inactive cohorts with customer retention emails. Poor onboarding. Bad customer service.

Churn 98

Churn SaaS Payments Payment Solutions Strategy 98

User Pilot

MAY 17, 2024

No-code development platforms: Webflow – best no-code app builder for landing pages and websites. No-code SaaS tools for user onboarding and adoption: Userpilot – best user adoption platform for SaaS apps. Pendo – the best no-code onboarding platform for mobile apps. Business — $39/month.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

User Pilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. It encompasses a wealth of data like user actions, feature usage, and beyond. Custom events in Userpilot.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98