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CRM platforms. Outside sales often involves a large amount of travel, autonomy, and emotional intelligence. Products that will involve an ongoing commitment, payment, or could affect the future in a large way. However, their actual sales processes are almost identical. Inside sales focuses on SMB, mid-market buyers.
But we’ve had to figure it out over the last 10 years to understand how to find these small business customers. I have a, I have two children, the youngest of whom is two and for the first year of his life I was traveling a lot and still nursing and it was really stressful for me to get milk back home whenever he wasn’t with me.
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