SaaStr

APRIL 30, 2022

So the first question is what made SaaS so successful. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types. Customers love SaaS products and tools because it simply works. Why do developers love SaaS products? Why is that?

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SaaS Payments Metrics Payment Methods Scale 246

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

SaaStr

MARCH 25, 2021

It’s done it by going more upmarket, and better monetizing partners and services. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. A reminder that adding a bit of fintech to your SaaS can be a huge accelerant. Services and partners are also a big part of their growth story.

Outsourcing Services 295

Outsourcing Services Payments Merchant Services SaaS Payments 295

SaaStr

SEPTEMBER 26, 2019

So, despite SaaS multiple and the public markets being at near record highs, we’ve seen things start to … wobble a bit overall in tech: The WeWork IPO simply failed , and the Peloton and Direct Smile IPOs were broken. One of the greatest SaaS companies of all times, but still, it turned out to be mortal. Slack is mortal.

SaaS Payments 280

SaaS Payments Sales Hiring Scale SMB 280

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

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Business Model Scale Pricing Payment Methods 195

SaaStr

AUGUST 24, 2022

Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. As the brand scales, they get more of a boost from inbound. #5. Overall, Toast isn’t quite a SaaS company. 5 Interesting Learnings: #1.

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SaaS Payments Scale SMB Payment Solutions 328

SaaStr

MAY 26, 2019

SurveyMonkey is one of the Old School SaaS companies that has followed an interesting path. days, for years it was run by a tiny team and dominated the self-service side of surveys. Price Increases Do Work at Scale. SurveyMonkey increased prices, which resulted in a big chunk of growth. A few learnings: 1.

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Scale SaaS Payments Payments Payment Services 273

SaaStr

OCTOBER 26, 2022

So this year has been rough on SaaS and Cloud stocks, with multiples down 75% from a year ago and the markets overall down 50% or more. Leaders like ZoomInfo and Paycom that combine strong growth with strong profits have seen their stock prices stay relatively high, often at 15x ARR still. That’s Freemium at scale.

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Payments Payment Solutions Payment Methods SaaS Payments 288

SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR.

SaaS Payments 290

SaaS Payments Scale Payment Methods SMB 290

Frontegg

MAY 28, 2022

With more and more businesses offering their services online, payment processing is now taking centerstage. Creating a secure and smooth payment pipeline is becoming increasingly important, with users expecting more in-app freedom with the ability to purchase or upgrade their accounts with just a few clicks.

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SaaS Payments Payment Services Payment Methods Payments 98

SaaStr

MAY 4, 2022

No matter how innovative a product might be, a business can only succeed if it enables its customers. Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. What makes a SaaS business so hard? You can deploy subscriptions as a service, billing as a service, fraud prevention as a service.

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Payment Features Payment Services Outsourcing Services Payment Solutions 262

Stax

JANUARY 22, 2024

In a world where we’re spending more and more time online and every click is a potential transaction, it’s no surprise the eCommerce and digital payments sectors are experiencing exponential growth. In this article, we’ll dive into the intricacies of two types of players in the eCommerce ecosystem: payment gateways and payment facilitators.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales.

Scale 262

Scale Marketplace as a Service Cloud SaaS Payments 262

Chaotic Flow

OCTOBER 8, 2013

SaaS product management professionals should always remember that there are four P’s in marketing , one being product. This is a particularly costly mistake in SaaS and is the root cause of many a SaaS Don’t. The Boundless SaaS Product. What are the boundaries of your SaaS product?

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SaaS Payments Payment Methods Payments Scale 200

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

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SaaS Payments Pricing Payments Merchant Services 148

SaaStr

APRIL 19, 2023

And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins. Payments are the largest segment (like Toast and Shopify as well), but at least low-margin hardware is a small percent of revenue. Driving up ARPU at scale key to growth with SMBs.

Payment Solutions 289

Payment Solutions Point of Sale Payments SaaS Payments 289

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. Podcast Full Interview: Audio Listen online or find it on more podcast services. For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business.

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Merchant Services Payment Services Payment Methods SaaS Payments 192

SaaStr

JULY 20, 2021

Emerging Insurance Disruptors: Are they Really SaaS? The financial services industry – banking, lending, insurance – has long benefited from deep competitive moats that limited competition and stifled innovation. From $50k ARR to $10m+ ARR with No Dilution: Supercharging Growth with Smart Cash Management with Capchase.

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Payments Payment Services SaaS Payments Banking 279

FastSpring

SEPTEMBER 16, 2022

But what about pricing? When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Why You Shouldn’t Trust How Your Competitor’s Price.

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Pricing Payment Solutions Payment Services Scale 146

FastSpring

DECEMBER 12, 2022

Many companies that expand globally reach a point where they can’t properly support their international customers with their current payment platform. An international payment gateway can help with some of these issues, but it’s only one piece of the puzzle. What is an international payment gateway? Table of Contents.

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Payment Services Merchant Services Payment Methods Payment Solutions 148

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. One such critical functionality is integrated payments. As your SaaS business grows, your payment needs will evolve.

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Payments Payment Solutions Payment Services SaaS Payments 130

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free.

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Stax

APRIL 15, 2025

MRR is an important metric for SaaS businesses to track to understand business health. Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments. New MRR This is the MRR your company generates through new customers that’ve signed up for your service or product.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

FastSpring

APRIL 11, 2022

What’s the ideal number of subscription tiers for a SaaS company? That’s not what we found when we studied the pricing plans of 50 best-in-class SaaS companies for our 2022 pricing pages report. From Zero to 23 Plans, Best-in-Class SaaS Companies Customize Their Subscription Options.

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SaaS Payments Pricing Strategy Scale 147

SaaStr

NOVEMBER 22, 2023

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. So AppFolio is a quiet member of the 10x ARR club – SaaS for property management – $660m run-rate, $7.2B Gotta Radically More Efficient in 2023 This is really the theme of the year in SaaS and Cloud.

Payment Services 289

Payment Services Payment Solutions SaaS Payments Payments 289

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Trisha Price. There’s a lot of services. Matt Garratt. David Schmaier.

Payment Solutions 218

Payment Solutions Pricing Payments Payment Services 218

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. We’re seeing more and more companies, particularly cloud companies with the ability to scale, and grow even more rapidly in the new normal.

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Cloud Scale Payment Methods Payment Solutions 285

SaaStr

OCTOBER 27, 2022

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! Paddle offers SaaS companies a completely different approach to their payments infrastructure. That means we take away 100% of the pain of payments fragmentation, meaning a faster, safer, cheaper, and, overall, better option.

Merchant Services 244

Merchant Services Payment Solutions Onboarding Payments 244

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. SaaS Pricing and COVID-19. SaaS Pricing Basics.

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Pricing SaaS Payments Payments SaaS 135

Subscription Flow

DECEMBER 12, 2024

These are the functions that need to be streamlined for optimum revenue growth: pricing, product launch, marketing, service innovation, customer retention etc. In short, RGM indicates that all of a businesss processes must be aligned, and working toward a unified goal. Pricing Pricing is an integral part of practicing RGM.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

SaaStr

JULY 30, 2024

How do you scale PLG? How do you build a stellar developer experience and continue to scale when the user base skyrockets overnight? What does scaling Enterprise ARR mean? The traditional SaaS model doesn’t always scale, and not every company has all the bells and whistles to fund marketing, sales, and customer success teams.

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

SaaStr

DECEMBER 28, 2023

At a recent Workshop Wednesday , SaaStr founder and CEO Jason Lemkin answered the community’s most pressing questions about SaaS — from investor appetites and IPOs in 2024 to managing and hiring a Head of Sales as a solo founder to AI and the future of customer success. The number one is Klaviyo, the only SaaS IPO in two years.

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Sales Hiring Payment Solutions AI SaaS Payments 302

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS. Billion valuation today.

Merchant Services 249

Merchant Services SaaS Payments Payments Payment Services 249

Neil Patel

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145