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TL;DR: Customer success is one of the top 10 fields for employment in the tech sector and the Most Customer success departments have different structures to suit each of their unique requirements consisting of a Vice president of Customer Success or Chief Customer success officer, Director of Customer Success and Customer success managers.
Recruitment, management, and development of all Customer Success staff in the US region. Provide process and reconciliation of invoicing for ON24 products and services. Work closely with other team members to articulate value proposition and strategy to maximize the 1st few months of subscriptions. set by your manager.
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