Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. That said, industry experts agree that your SaaS companys goal churn should be below 2%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

SaaStr

SEPTEMBER 15, 2020

As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? vary on how they handle sales tax and SaaS. As you scale up, it’s essential to ensure that your sales tax management process is accurate and automated, so you don’t run into compliance issues in the future. . Are we delighting our costumes?

Payment Services 332

Payment Services compliance SaaS Payments Scale 332

Subscription Flow

OCTOBER 10, 2024

Billing system migration is the process of replacing your existing billing system with a new one. Companies opt for this process to adopt new tools, and upgrade their functionality. It cannot handle complex payment scenarios. It does not support multiple payment gateways, and modern compliance standards.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. Not due to lack of execution, but due to a rapid return to on-site and IRL shopping. .” SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) More on that here. 5 Interesting Learnings: #1.

Payment Methods 277

Payment Methods Merchant Services SaaS Payments Payment Solutions 277

Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. Your product is your bread and butter, and as a verticalized software company, you know just how important a tailored, industry-specific application is to your end user.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Payrix

APRIL 3, 2024

Before we dive into the risks associated with payments, let’s review why embedding payments is good for SaaS businesses and the three payment processing solutions available to software companies today. What are the benefits of adding payments to vertical software?

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

SaaStr

SEPTEMBER 7, 2024

So one of SaaStr Fund’s latest investments is Mangomint, a vertical SaaS platform for spas and salons. There are multiple vendors in different segments, including Mindbody which IPO’d a SaaS generation ago and then taken private in a $2B Vista acquisition. And why is Vertical SaaS thriving today? Pretty cool!

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SaaS Payments Payments Payment Methods SMB 306

SaaStr

MARCH 27, 2023

Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers. Very few or no services at all. Services generally have a lower gross margin.

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SaaS Payments Technical Review Software Review Venture Capital 246

SaaStr

NOVEMBER 1, 2023

How is SMB SaaS doing today? Billion ARR, growing a stunning 48% (!) – 111% NRR, although down from 131% in 2021 – 15 Month CAC – Gotten very efficient, +$194m net profit – Transactions growing faster than software, like Shopify – From $120m ARR in… pic.twitter.com/hYImIBKyNQ — Jason ✨Be Kind✨ Lemkin  ??

Payment Services 336

Payment Services Payments SaaS Payments Payment Solutions 336

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? Are you optimizing all possible Q4 sales opportunities for your software business? Below, we’ll cover: U.S.

SaaS Payments 158

SaaS Payments Payment Solutions Software Review Merchant Services 158

SaaStr

JANUARY 26, 2023

Check is a payroll-as-a-service API that lets you embed payroll directly in your vertical SaaS, HR, or time-tracking platform. Embed white-labeled dashboards in your SaaS application or portal. Finix makes it easy for software platforms of all sizes to process payments while increasing revenue and reducing cost.

Payments 51

Payments Payment Solutions SaaS Payments Software Review 51

SaaStr

AUGUST 24, 2022

Of course, their margins are lower than a pure software play (more on that below). Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. Overall, Toast isn’t quite a SaaS company. But it’s a machine.

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SaaS Payments Scale SMB Payment Solutions 321

Stax

JANUARY 17, 2024

Automated Clearing House (ACH) payments are a type of electronic bank-to-bank payment system in the US. Unlike payments facilitated by card networks like Visa or Mastercard, ACH payments are managed by a body called the National Automated Clearing House Association (NACHA). Let’s get started.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

Subscription Flow

OCTOBER 16, 2024

In today’s fast-tracked financial landscape, billing software has become a need. Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. A billing software is the ultimate solution to your growing business’s complex needs.

Payment Services 59

Payment Services Payment Solutions Payment Features SaaS Payments 59

SaaStr

FEBRUARY 23, 2023

is a software training company that focuses on helping end users and companies be more productive. From the beginning, the company’s goal has been to help users achieve more with their software tools. Over the years, BrainStorm has evolved from a training services company to a world-class SaaS platform. BrainStorm, Inc.

Payment Services 269

Payment Services Merchant Services Payments Embedded Payments 269

USIO

MAY 24, 2024

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. With so many options available, it can be overwhelming to decide which payment gateway best suits your needs. Security : Protection against fraud and ensuring data privacy is paramount.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

Neil Patel

SEPTEMBER 11, 2020

But thankfully, that’s not what your payroll process has to look like. The best payroll services help you automate paying your employees and simplify the entire process, so you can gain more control over how you spend your time. The 6 best payroll service options for 2020. How to choose the best payroll service for you.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. FastSpring: Your MoR for All-in-One SaaS Billing.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 158

Payments Payment Methods Payment Services Merchant Services 158

SaaStr

NOVEMBER 22, 2023

So AppFolio is a big vertical SaaS+ success story I frankly don’t know as much about as I should. There are several big leaders in property management software, and AppFolio is one of them. At $660m in “ARR” (a lot of that isn’t software, as we’ll see below), it’s trading at a $7.2

Payment Services 278

Payment Services Payment Solutions SaaS Payments Payments 278

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. Lay out the sales process early on. This has cons.

SaaS Payments 276

SaaS Payments Payment Services Payments Payment Features 276

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Visualize every process from end to end. The Top 5 Options for Business Process Management Software. Process Visualization. 100 percent.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Subscription Flow

MAY 2, 2024

Just when you thought the world of SaaS would not be changing any time soon, the groundbreaking new shift to crypto payment solutions hit SaaS businesses like a bus full of bricks. Despite their current status as a relatively uncommon payment option in global e-commerce, accounting for less than 0.2%

Payment Solutions 105

Payment Solutions SaaS Payments Merchant Services Payment Services 105

FastSpring

SEPTEMBER 12, 2024

The payments landscape and how it affects businesses trying to grow in Asia. If you’re not sure how to kickstart growth for your digital products or software business in Asia, listen or watch now! Podcast Full Interview: Audio Listen online or find it on more podcast services. Jump to video. | Jump to transcript.

Merchant Services 192

Merchant Services Payment Services Payment Methods SaaS Payments 192

FastSpring

JANUARY 10, 2023

There are tons of monthly recurring billing software solutions available, so it can seem difficult to determine which one is right for your business. Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Table of Contents.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins.

Payment Solutions 278

Payment Solutions Point of Sale Payments SaaS Payments 278

Scytale

FEBRUARY 11, 2025

Did you know that the total value of losses due to fraudulent card payments worldwide – including both credit and debit cards – is expected to reach $43 billion by 2028? Thats an astronomical number, and businesses accepting card payments must take security seriously to avoid falling victim to fraud.

Payment Services 52

Payment Services Merchant Services Payment Features Payment Solutions 52

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. For example, Jon Torres — a digital marketing consultant specializing in SaaS commerce — noticed that, for some of his clients, refund requests spiked around renewal time. “It 7 growth hacks from the SaaS experts. Learn more here.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. CTO.ai , a low code developer operations solution, is hiring for their first VP of Sales to take them out of beta and into the market.

Sales Hiring 337

Sales Hiring Scale Payment Solutions Payments 337

Subscription Flow

AUGUST 20, 2024

The 2000s were all about making payments through credit and debit cards. The 2010s were a period of uncertainty with multiple alternative payment methods entering the fray. Now, as we approach the middle of the 2020s, it has become obvious that the payments industry is undergoing significant changes.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Merchant Services 98

FastSpring

NOVEMBER 17, 2023

Specifically, it takes aim at large online platforms the Commission qualifies as “ gatekeepers ,” with goals including a fairer business environment for business users, more and better services for consumers to choose from, and more. In September, the EU Commission designated six specific gatekeepers, including Apple.

Payment Methods 155

Payment Methods Payment Solutions Merchant Services Software Review 155

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

User Pilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience. What is an interactive product demo?

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. What does it mean for your SaaS?

SaaS Payments 44

SaaS Payments Payment Methods Payment Solutions Social Media 44

Baremetrics

AUGUST 4, 2021

Declined payments in SaaS can be a real issue for both the customers and your company. Anyone tasked with understanding why payments decline or fail knows their work is cut out for them. From there you can get insights into your all failed payments using our dunning tool, Baremetrics Recover. Why do payments get declined?

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SaaS Payments Payment Solutions Payment Methods Payments 98