Scale Software Development Software Engineering 
Intercom, Inc.
JANUARY 12, 2021
This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Building for scale. The top ten technical strategies to avoid. Multi-cloud architectures.
Tom Tunguz
NOVEMBER 8, 2023
Data Teams are Becoming Software Teams : DevOps created a movement within software development that empowers developers to run the software they wrote. Most sophisticated data teams run like software engineering teams with product requirement documents, ticketing systems, & sprints.
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Intercom, Inc.
FEBRUARY 26, 2018
When I say “execute”, I don’t simply mean the engineering challenges of building something. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. They are called product engineers.
CloudGeometry
NOVEMBER 19, 2021
The quality of collaboration in software development is measured by a direct line of sight into the customer experience. DevOps is a given in today’s software engineering world. Cultural alignment within an engineering organization is necessary, but not sufficient. Read more about this in my prior post.
FastSpring
SEPTEMBER 16, 2021
In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. Will it scale with you? Is it the interface?
Tom Tunguz
JANUARY 21, 2025
After a decade of expanding complexity in the modern data stack, companies are dramatically simplifying their architectures - and getting better results Second, we’re seeing a renaissance of scale-up computing. Content: I use my MacBook Pro to run 70 billion parameter models, which are equivalent to GPT 3.5 I did this in 15 minutes.
CloudGeometry
APRIL 13, 2023
Why can’t we escape hands-on cloud operations work to unlock software development nirvana (aka frictionless, faster development and deployment processes)? An environment where there’s virtually no hands-on operations work can deliver a faster, more frictionless development and deployment experience. The ideal result?
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