SaaStr

MARCH 27, 2022

SaaStr 540: 15 Ways to Help the Sales Team with SaaStr CEO and Founder Jason Lemkin. SaaStr 539: The Journey to Building a Successful Customer Advisory Board in the Enterprise with Mapistry VP of Customer Experience Maya Colato. Proven Models that Help GTM and Product-led Teams Scale with CircleCI CEO Jim Rose.

VP of Engineering 270

VP of Engineering CTO Scale Engineering 270

SaaStr

JULY 15, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling from $1M to $10M. We did a good AMA on this scaling at SaaStr Europa in Barcelona, a couple weeks back. That will scale, and then take those emails after four great pieces of content and do a weekly webinar and do a weekly get-together for them.

Scale 293

Scale Outsourcing Services Sales Hiring VP of Engineering 293

SaaStr

JANUARY 8, 2023

SaaStr 622: CRO Confidential: What’s Changed for Hiring a VP of Sales in 2023 with Founders Fund Partner Sam Blond and Stage 2 Capital LP and Former Lattice CRO Dini Mehta. . SaaStr 620: 8 Ideas on How to Motivate the Sales Team After a Rough Patch with SaaStr Founder and CEO Jason Lemkin. . Top Podcasts This Week: 1.

VP of Engineering 246

VP of Engineering Scale Sales Hiring Revenue 246

SaaStr

JANUARY 19, 2021

How to Build a High Retention Sales Culture with Unity Technologies ‘ Vice President of Global Sales, Laura Palmer. How to Build a Great Intern Program from Scratch with Shopify VP of Engineering, Farhan Thawar. and more!

VP of Engineering 261

VP of Engineering Scale Engineering Retention 261

SaaStr

MAY 30, 2021

But most of us under-hire at the senior level for one reason or another as we cross $1m-$2m in ARR, and there are two key times almost all founders hit organizational walls trying to do too much themselves: Trying to be the VP of Multiple Functional Areas beyond the date you have to; and. Each functional area needs a full-time VP to scale.

VP of Engineering 300

VP of Engineering Sales Hiring Scale Scaling 300

SaaStr

JANUARY 1, 2023

SaaStr 620: 8 Ideas on How to Motivate the Sales Team After a Rough Patch with SaaStr Founder and CEO Jason Lemkin. . SaaStr 621: Big Numbers from Small Customers: How DigitalOcean Accelerated at Scale with DigitalOcean Senior Vice President of Revenue Cliff Bockard.  . But The Great Resignation Appears Over.

VP of Engineering 243

VP of Engineering Scale Mobile Scaling 243

SaaStr

JULY 8, 2022

A recent session from SaaStr Scale. #3. Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. . #6.Top Top 5 Ways to Scale a Sales Team with Zoom CRO Ryan Azus and SaaStr VP of Sales Bryan Elsesser. Let’s take a look! #1.

VP of Engineering 274

VP of Engineering Scale Outbound Sales Team SMB 274

SaaStr

JANUARY 13, 2021

We’ve done so much great content with Atlassian over the years, with CEO Michael-Cannon Brooks to Trello Founder and CEO Michael Pryor to ex-President Jay Simons, and the learnings are always amazing. SEO and brand continue to work at scale. In fact, Atlassian sees Free as its key engine of growth for the next decade.

VP of Engineering 317

VP of Engineering Scale Enterprise Branding 317

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. After the launch of ChatGPT, they went from 30 leads a week to 10,000. A friend joined Jasper as president and asked her to run the sales team. How did they get here? The OpenAI team wanted to make sure it was safe.

ChatGPT 292

ChatGPT Scale AI Search Sales Hiring 292

SaaStr

FEBRUARY 27, 2024

Rajeev Dham and Karan Singh, Partners at Sapphire Ventures, and Jane Lee, Vice President at Sapphire walk us through how to double your “Magic Number,” a shorthand for your sales and marketing efficiency. Magic Number is your growth in ARR over a quarter divided by the sales and marketing spend in the prior quarter.

VP of Engineering 273

VP of Engineering Scale Marketing Benchmarks 273

SaaStr

OCTOBER 24, 2021

Top Blog Posts This Week: Dear SaaStr: What Do The Top 1% of Sales Reps Do … That The Other 99% Don’t? 5 Tips To Minimize “Churn and Burn” Behavior in Your Sales Team. “Why Founders Should Prioritize Personal Development with Shopify’s President and Felicis” . #4

VP of Engineering 261

VP of Engineering Cloud Scale Churn 261

Sales Hacker

APRIL 1, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more.

Scale 64

Scale VP of Engineering Outsourcing Services Enterprise 64

Intercom, Inc.

APRIL 25, 2019

However, when researchers at UC Berkeley and Stanford explored growth at more than 3,000 startups , their key finding was that premature scaling was the most common cause of failure. Given that the primary metric we measure growth in is revenue, it follows that sales feels growth more acutely than almost any other function.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

Andreessen Horowitz

OCTOBER 18, 2023

Effectively harnessing nuclear energy does require sophisticated engineering in the form of power plants, but, once online, nothing can beat them in terms of efficiency— a nuclear power plant can generate over 57,000 MWh/acre compared to solar at 200 MWh/acre, or a natural gas plant at 1,000 MWh/acre.

Scale 28

Scale Scaling VP of Engineering Construction 28

SaaStr

JULY 1, 2021

Let’s find out from Sam Altman, President at YCombinator and CEOs, Tracy Young, Josh Reeves, and Spencer Skates. As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our top sessions of all times. Get tickets here. Get tickets here. TRANSCRIPT.

VP of Engineering 293

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 293

SaaStr

JULY 25, 2021

and Dev Ittycheria, President and CEO of MongoDB held a fireside chat at SaaStr Annual. They talked about product adoption, sales alignment, freemium models and lessons they have learned throughout their successful SaaS careers. As two CEO who love the art of sales and scaling, this one really was special.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Payrix

JANUARY 28, 2025

In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. Navigating market dynamics in 2025 and beyond Matt emphasized the cyclical nature of the payments industry, likening it to a pendulum.

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Payments Payment Solutions Merchant Services Payment Methods 130

Sales Hacker

OCTOBER 30, 2018

Welcome to Sales Hacker’s first-ever Influential Women in Sales list! In this exclusive list, we wanted to honor not just female leaders that promote their own sales platform (no shame in that!) They say “You can’t be what you can’t see,” and the sales floor is no exception.

Sales Recruiting 111

Sales Recruiting VP of Engineering Scale Sales Hiring 111

SaaStr

JUNE 15, 2020

Tomorrow as part of Algolia’s SaaS Expert series I’ll be talking about scaling top SaaS companies. Come join us for an open discussion on how to scale faster and better here ! Get your insider knowledge with the buzz-worthy online event series featuring AMA discussions with the top SaaS leaders in the industry!

VP of Engineering 149

VP of Engineering Marketplace as a Service Scale SaaS 149

Chart Mogul

FEBRUARY 13, 2025

When and how to launch sales and marketing is a tough topic for most startup founders. But sales and marketing are the backbone of every successful go-to-market (GTM) strategy, and getting them right can be the difference between … When and how to launch sales and marketing is a tough topic for most startup founders.

Scale 52

Scale VP of Engineering Sales Hiring Startup 52

Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. That’s exactly how Yelp approached its growth journey, under the leadership of Senior Vice President and General Manager of Local Revenue Kayti Sullivan. Listen to the full episode above or check out Kayti’s key takeaways below.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

SaaStr

JULY 10, 2021

How can you recognize that a VP is great, not just good? The panelists offer their insights, which at times conflict with the viewpoints of other panelists, on hiring a cohesive team that can really scale the business. Get best price tickets here!!! This session is particularly fun to look back on. And for good reason. TRANSCRIPT.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Sales Hacker

JULY 8, 2020

Michael is a member of Revenue Collective, but perhaps most importantly, he’s the chief sales and strategy officer for Compass, that fast-growing real estate behemoth. Michael talks about how he does that at scale and how he thinks about scale. Subscribe to the Sales Hacker Podcast. with Andrew Sykes.

Scale 125

Scale Scaling VP of Engineering Technical Review 125

Intercom, Inc.

JUNE 14, 2018

As an engineer, UX designer, product manager and startup advisor for more than 20 years, Laura been part of every type of team – from those that have to deliver on the sometimes unrealistic expectations of upper-management to the ones that suffer from too many opinions on the ground floor. Adam Risman: Laura, welcome to Inside Intercom.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

ChurnZero

JANUARY 13, 2022

Our recent Customer Success Leadership Study showed that 61% of respondents reported a Vice President and above as being the highest leader in their Customer Success organization in 2021 – an increase of 7% from the previous year. This is in part due to a rise in the standing of the Chief Customer Officer role.

VP of Engineering 98

VP of Engineering Customer Success Outsourcing Services Technical Review 98

ChurnZero

JANUARY 8, 2021

Based on our recent Customer Success Leadership Study (releasing early January 2021), 54% of survey respondents have a Chief Customer Officer (CCO) or Vice President (VP) of Customer Success as their highest Customer Success leadership position within their SaaS organization. Staci Satterwhite, Chief Customer Officer, Khoros.

VP of Engineering 98

VP of Engineering Customer Success Scale Healthcare 98

Intercom, Inc.

MARCH 25, 2021

Jeanne is one of the leading voices on customer-centric leadership. This question has been shaping customer experience expert Jeanne Bliss ’s career for as long as she remembers. In fact, she wrote her first book, Chief Customer Officer , long before that type of role was even widely known. What will your legacy be?

VP of Engineering 181

VP of Engineering Scale Business Leadership 181

SaaStr

JULY 24, 2019

I’m the Senior Vice-President of Client Services at Talkdesk, and I’m really excited to be here today; also, a little nervous. In this session Gillian will walk you through how to build a high performing CSM Team. Want to see more content like this? Join us at SaaStr Annual 2020. FULL TRANSCRIPT BELOW. My name is Gillian.

Retention 160

Retention VP of Engineering Sales Hiring Scale 160

Valuize Consulting

DECEMBER 7, 2021

The question now is, how big should CS organizations be, and what’s the best way to staff and scale its success? To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Writing for search engines may have been helpful in the past, but Google has been vocal about prioritizing anything written for its users.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Intercom, Inc.

JUNE 7, 2018

I joined him in a sales role initially when there wasn’t anybody really using the product, which meant I was trying to sell advertising against a non-existent user base. When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation. Short on time?

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Sales Hacker

NOVEMBER 24, 2023

No matter what your role is, develop strong project management skills that become foundational as an operator at scale.” – Katrina Wong (VP Marketing, Twilio Segment at Twilio ) #7 “ When leadership approaches you to take on a new challenge, always step up to it. Happy Thanksgiving weekend to all those in the USA!

VP of Engineering 117

VP of Engineering Outsourced Development Scale Generative AI 117

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. Maggie Hott , Director of Sales at Webflow. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Sales Hacker

NOVEMBER 10, 2023

With the end of the year fast-approaching, two inevitable events emerge on the horizon: The dawn of a new calendar year (hello 2024!). Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. ” Rapid recognition of product value → increased customer loyalty.

VP of Engineering 126

VP of Engineering Scale Outsourced Development AI 126

Sales Hacker

MARCH 1, 2024

Hello and welcome to The GTM Newsletter – read by over 50,000 revenue professionals weekly to scale their companies and careers. A highly curated group of 200 GTM leaders, 85% director level and above across Sales, Marketing, and Partnerships. On owned media, digital advertising was once the name of the game. So, owned media.

VP of Engineering 94

VP of Engineering Scale SaaS AI Search 94

Intercom, Inc.

JANUARY 18, 2023

Education is not exactly what we would call a tech-driven industry. Despite the influx of new technology and devices making their way into classrooms each year – (permitted or not!) – plenty of teachers and parents remained skeptical about the role technology could play. Enter 2020. What has it been like to navigate this wave?

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Scale Education VP of Engineering Technology 205