Remove Software Engineering Remove Startup Remove Underperforming Technical Team
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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

Although they may seem like strong opinions, many of these tips echo the main tenets of software engineering: work with you’ve got, design solutions as needed, don’t repeat yourself, and keep it simple, stupid! Day one of your startup is probably not the time to be learning Kubernetes. The top ten technical strategies to avoid.

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What’s New at Greenhouse: $200M ARR, AI in the Real World, Going Big with PE, and More

SaaStr

Getting off the ground is one thing — an easy pitch of being an HR tech startup focused on improving hiring. In a year like this, SMB is doing worse, with a lot more churn and startups going out of business. The great part about having a couple of thousand startups using your product every day is there is so much innovation.

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Advertising Week 360: How to Tell the Perfect Startup Brand Story

Trint

I’d never been exposed to software developers and the mysterious world of coding. I was introduced to a team of software engineers who’d been working on tech that aligned audio and text so that you could follow it like karaoke. I remember saying to the team, “We just invented the future.”

Branding 130
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The new dawn of Machine Learning

Intercom, Inc.

ML teams tend to invest a fair share of resources in research that never ships. If you want to invest in ML, hire someone with experience on both the tech and the operational side so they can start working with the product team from day one. I think this is important for product teams for two reasons. ” Des Traynor: Yeah.

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A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. The second constituent there is the developer. Why do developers love SaaS products? Want to know what to expect at SaaStr Europa? MRR, obviously.

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Stripe’s Will Larson on engineering and infrastructure management

Intercom, Inc.

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. The tenets of foundation engineering at Stripe.

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Guru’s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Businesses also win if, as a result of AI, teams are able to create more white-glove moments that turn users into customers for life. Here are five quick takeaways: Businesses focused on scaling need to think of customer support as a revenue team , not a cost center. Kaitlyn : As you mentioned, this is your second startup journey.

Scale 156