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The Ultimate Guide to Software Customer Churn

Stax

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

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How are Interchange Fees Calculated?

Stax

While interchange fees are non-negotiable, knowing the factors that govern them and how they are calculated, can help you employ suitable strategies to offset these costs. Merchant Category Code (MCC) Businesses are classified under different categories based on the types of services and products they sell. per transaction.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

Encryption – Encryption converts plain text into coded characters that can only be decoded by authorized users. Ensure it integrates with accounting software like Xero, QuickBooks, and FreshBooks for streamlined financial tracking and tax reporting. This protects sensitive payment data from interception by cybercriminals.

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Understanding Risk Management Strategies as a PayFac

Stax

In this article, we’ll discuss what SaaS companies looking to become payment facilitators need to know about risk management strategies. Thorough due diligence, technology, and adherence to regulatory guidelines are essential in a PayFac’s risk management strategy. The due diligence doesn’t stop at onboarding.

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What is a Payment Processing System and How Does It Work?

Stax

Examples of modern digital payment processing systems include online payment gateways, digital wallets, QR code payments, and cryptocurrencies. Systems used for this include payment gateways , subscription billing software, and eCommerce platforms with built-in payments. One major advantage is that they automate billing and invoicing.

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Stax Celebrates 10 Years: Looking Back at a Decade of Growth and Payment Innovations

Stax

To the incredible Stax community: allow us to take a moment to recognize a milestone that we are extraordinarily proud of—our 10th anniversary. Sprinkled throughout this article are quotes from some of Stax’s long-standing employees, because who better to tell the company’s story than the people who help make it happen?

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Unearned Revenue: What it is and What it Means for Subscription Businesses

Stax

This is important for subscription businesses due to recurring advance payments. Effective management of unearned revenue involves cash flow forecasting, using the right accounting software, and mitigating the risks associated with subscription churn. Learn More What is Unearned Revenue?