The Daily Egg

MAY 20, 2021

Jive is a cloud-based phone software that allows users to make or receive calls from anywhere, at any time, and on any device. The post Jive Review appeared first on The Daily Egg.

Systems Review 232

Systems Review Software Review Cloud Communication 232

Subscription Flow

OCTOBER 10, 2024

Billing system migration is the process of replacing your existing billing system with a new one. Billing system migration is painstaking without a proper plan in place. Our platform, SubscriptionFlow, is a billing system migration expert. The existing system does not support integrations.

Payment Solutions 105

Payment Solutions Payment Services Systems Review SaaS Payments 105

SaaStr

JANUARY 24, 2022

that weren’t captured in existing, crappy tracking systems. Equally important, is my advice on how to fast track your company’s proper finance and accounting support systems. During the acquisition’s due diligence, those cash-based books had to be converted to accrual-based figures. Cash is king. Anita Kutlesa.

Finance 328

Finance Outsourcing Services Systems Review Technical Review 328

SaaStr

MARCH 18, 2025

The harsh reality: Most enterprises are adopting AI due to FOMO (Fear Of Missing Out) rather than for specific business outcomes. Software engineering teams have been early adopters of AI coding assistants precisely because they provide an immediate, measurable lift. This is exactly backward.

Technical Review 184

Technical Review Artificial Intelligence AI Marketplace as a Service 184

SaaStr

FEBRUARY 2, 2025

Activant Capital brought together at SaaStr Annua l a group of break-out next-generation AI enhanced vertical software leaders: the CEOs from Owner.com, Alloy Automation, and DoNotPay. At SaaStr Annual they shared their experiences and insights on implementing AI in vertical software companies.

AI 217

AI Technical Review Artificial Intelligence Systems Review 217

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

FastSpring

OCTOBER 16, 2024

Foreign exchange rates, regulatory rules, payment systems, various bank accounts, establishing entities in different countries, and tax collection and remittance are just a few of the concerns you’ll need to stay on top of as your business expands into more countries and regions. Lower approval rates on credit cards as a non-local acquirer.

Merchant Services 158

Merchant Services Payment Services Payment Methods Outsourcing Services 158

SaaStr

MARCH 12, 2025

The marketing session is often “career-ending” for CMOs – The quarterly marketing review tends to run overtime, spark intense debates, and is the most dreaded session for many CEOs who aren’t marketing natives. The “five-five” CMO who excels at everything is a unicorn.

Sales Hiring 195

Sales Hiring Marketing Technical Review Underperforming Technical Team 195

SaaStr

FEBRUARY 6, 2025

Thread AI’s founder and Palantir alum Maya Gonimah has cracked the code on enterprise AI implementation through their strategic partnership with Google Cloud. Here’s the AI playbook that’s actually working in production today.

AI 184

AI Cloud Enterprise Technical Review 184

Clouded Judgement

FEBRUARY 7, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. The unlock here of “group + triage + agent” will be the backbone for the next wave of software. Not the best start to cloud software earnings season! Follow along to stay up to date! Overall, there was weakness across the board.

Systems Review 144

Systems Review Cloud AI Artificial Intelligence 144

SaaStr

SEPTEMBER 14, 2020

2 Cloud is Eating Software. The astonishing fact is: cloud is eating software. In just five years, Cloud will become the majority of the software market. By 2030, it is predicted to take over all technology and software. Hardware is turning soft, and software is empowering innovation. appeared first on SaaStr.

Technical Review 349

Technical Review Cloud Software Review Technology 349

TechEmpower SaaS

SEPTEMBER 25, 2023

If you're grappling with this issue, identifying the specific cause can be difficult, especially if you don’t have a software background. This is where a technical review can be useful!) Before we review the symptoms, though, please bear this in mind: If your team shows these signs, it doesn’t necessarily mean they’re weak.

Underperforming Technical Team 390

Underperforming Technical Team Development Software Review Technical Review 390

The Daily Egg

DECEMBER 17, 2020

A computerized maintenance management system sounds like a mouthful. Think of CMMS software as the digital sidekick that ensures your systems are running, renewed, and updated on time without the troublesome paperwork, conflicting management schedules, or overdue […].

Software Review 337

Software Review Software Systems Review Management 337

The Daily Egg

JUNE 9, 2020

Recruiting software helps businesses, HR departments, hiring managers, and staffing agencies optimize the entire hiring procedure. From the initial job vacancy listing through the employee onboarding process, leveraging software helps you fill vacant positions faster while attracting top-level talent.

Software Review 337

Software Review Software Systems Review Onboarding 337

Stax

MARCH 18, 2025

To address evolving customer demands and accept electronic payments, you need a payment processing system. A good system plays a vital role in managing cash flow, alleviating fraud risk, and enhancing customer satisfaction. This article dives into what a payment processing system is, how it works, and its benefits.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

The Daily Egg

SEPTEMBER 17, 2020

Endpoint security software is the solution. With an endpoint security system, your business can set up privacy controls for different devices […]. The post Best Endpoint Security Software appeared first on The Daily Egg.

Software Review 336

Software Review Software Cybersecurity Systems Review 336

Tom Tunguz

JANUARY 8, 2024

Lines of code, like lines of a blog post aren’t a good metric. Great code is succinct & clear. Developer Build Time : the time between when a developer writes code to when he or she can test it on their computer. Post-Merge Duration : the time between committing code to seeing it live on the website.

Software Engineering 202

Software Engineering Software Review Engineering Software 202

Tom Tunguz

SEPTEMBER 30, 2020

Most recently, I read An Elegant Puzzle: Systems of Engineering Management by Will Larson. Will extends the concepts of systems thinking into engineering management. The solution is to reduce concurrent work (called Work in Progress in systems theory), so drive faster throughput by focusing on team projects rather than individual work.

Engineering 363

Engineering Software Review Systems Review Technical Review 363

TechEmpower SaaS

MARCH 4, 2024

Similarly, in customer support , AI-driven chatbots and automated response systems are taking over routine support, effectively handling common issues such as account inquiries or basic troubleshooting. Overall, generative AI is a transformative asset in the software engineering lifecycle, from conception to deployment.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

SaaStr

SEPTEMBER 9, 2022

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Paying them 20% all-in on what they closed was easy, a 5:1 ratio ratio. Close a million, make $200k.

Scale 343

Scale Venture Capital Sales Hiring Sales 343

SaaStr

APRIL 28, 2021

A penetration test (often called a pen test) is a simulated attack by a third-party to expose vulnerabilities in a company’s infrastructures, systems, and applications. 2 – Setup Single Sign-on and a Password Management System. 4 – Setup a Version Control system with security best practices in mind.

Enterprise 272

Enterprise Software Review Azure GCP(Google Cloud Platform) 272

User Pilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Defining a customer success tool and other FAQs.

Customer Success 105

Customer Success Enterprise Software Review Startup 105

Intercom, Inc.

AUGUST 11, 2020

It was first proposed after Benjamin Whorf, a fire safety inspector at the time, observed how oil workers treated empty oil barrels as less hazardous than full oil barrels, despite them being equally flammable due to the traces of oil remaining in them. We had terminology replacements drafted and people with an appetite to make changes.

Technical Review 289

Technical Review Software Review Systems Review CTO Hire 289

Intercom, Inc.

APRIL 8, 2020

We’d like to share some insights from what we’ve learned so far about software delivery and operations over the past few weeks of working from home during COVID-19 , and how we as an engineering team have adjusted to this unprecedented, unpredictable situation. . The value of the familiar.

Software Delivery 223

Software Delivery Software Review Software Systems Review 223

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. So as probably most listeners know, WordPress is a content management system for building websites.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

SaaStr

JULY 3, 2020

And, so we learned and adapted key elements of their system and incorporated it into this cadence. Salesforce is the most successful cloud software company, and so it’s worth, I think, learning from the things that they’ve done. So, the first insight is that there’s two key systems in a startup.

Software Review 260

Software Review Scale Systems Review Startup 260

Intercom, Inc.

NOVEMBER 3, 2021

We introduced regular alert review sessions for teams dealing with frequent alerts. Each alert review session starts with an ordered list of alerts that fired in the previous period, ordered by frequency of their firing. fire most frequently) are reviewed first. . 8 questions to ask when assessing your team’s alerts.

Engineering 209

Engineering Software Review Systems Review AWS 209

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. Integration brings together data trapped in various systems to help you understand how customers use your products, improve engagement, and increase net retention.

Sales Hiring 317

Sales Hiring Scale Technical Review Marketplace as a Service 317

SaaStr

MAY 4, 2021

And in many cases, pre-Covid, they’d been working on decades-old server-based phone systems. Pre-Cloud systems, really. Like Twilio, Five9 will likely never have the 70%-80%+ gross margins of a software-only company. While we all saw Zoom and Shopify explode during Covid, Cloud call centers boomed just as much.

Systems Review 344

Systems Review Technical Review Software Review Cloud 344

SaaStr

AUGUST 12, 2020

And, so we learned and adapted key elements of their system and incorporated it into this cadence. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done. So, the first insight is that there’s two key systems in a startup.

Startup 286

Startup Software Review Scale Systems Review 286

Sales Hacker

NOVEMBER 29, 2024

It includes a breakdown of the Sales AI landscape, adoption of GenAI and Sales software across buyer groups. The misconception and three focus areas We are called GTMfund because we support companies with all things go-to-market, not because we invest in GTM software. We do invest in GTM software, but not that frequently.

Investment 112

Investment Technical Review Development Team Review Scale 112

SaaStr

FEBRUARY 22, 2023

Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives. Stripe’s CTO, David Singleton, shares how they use a system of feedback, iteration, and fast shipping to create products that meet users’ expectations.

CTO Hire 286

CTO Hire CTO Payment Methods Payment Solutions 286

SaaStr

MAY 19, 2020

While the COVID-19 pandemic is dominating headlines, it has also shed light on just how embattled the system has become, dealing with issues like aging populations, increasing burdens of illness, and rising demand, combined with aging infrastructure and even older, outdated policy. That’s where ML comes in.

Artificial Intelligence 353

Artificial Intelligence Machine Learning Healthcare Technical Review 353

SaaStr

JUNE 14, 2023

“The fastest company will always win,” says Daniel Dines, CEO and Founder of UiPath, one of the fastest-growing software companies in the world. Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%.

Scale 246

Scale Artificial Intelligence Technical Review Software Review 246

SaaStr

APRIL 19, 2023

So one large category of software spend is on Point of Sale systems. But “POS” systems and software are everywhere, and are a lot more than just Toast and Square. And their mix of software, payments and hardware revenue drives up the total deal size — but puts a lot of pressure on margins.

Payment Solutions 278

Payment Solutions Point of Sale Payments SaaS Payments 278

Intercom, Inc.

AUGUST 17, 2020

And while machine translation is often suited to live conversations due to the importance of responding in real-time, anything less than human translation for knowledge base articles and onboarding flows won’t make for a good customer experience – and will inevitably result in low engagement and adoption rates.

Investment 276

Investment Scale Software Review Systems Review 276

Intercom, Inc.

AUGUST 11, 2021

Production is the only place where your code, infrastructure, and customers come together to represent objective reality. It’s only in production that you can truly validate the performance and correctness of your code, and learn how your customers use your product. We all deal with business-critical legacy systems from time to time.

Software Review 282

Software Review Engineering Systems Review Technical Review 282