FastSpring

JULY 5, 2023

New Subscription Plan Change History API Now Available to Businesses That Use FastSpring SaaS continues to grow at a rapid clip, and more than ever, we’re used to using subscriptions for a variety of services. This API will improve the end-user experience, increase customer satisfaction, and increase retention.

Payment Features 139

Payment Features Subscription User Experience Retention 139

SaaStr

JUNE 19, 2024

Kelsey joined them as CPO, and they started experimenting with less expensive packages downmarket where customers could go online and set up a subscription. Figure out how to convert some subset of users into paid. Refine the user experience. For Bitly, they saw a pretty dated experience.

Scale 306

Scale Scaling Underperforming Technical Team User Experience 306

SaaStr

NOVEMBER 3, 2022

They deliver fantastic design flexibility and a great user experience, combining granular control on design elements with handy features like editing content directly in mobile view. ChartMogul is an analytics platform to help you run your subscription business. Embedded finance has everything to do with the flow of money.

Payments 264

Payments Payment Services GCP(Google Cloud Platform) Payment Solutions 264

SaaStr

JANUARY 12, 2023

Join these incredible companies to experience all the value of SaaStr! Chargebee is a recurring billing and subscription management tool that helps SaaS and SaaS-like businesses streamline Revenue Operations. We’ll see 1,000+ of the best SaaS founders, execs, and VCs February 22-23 at SaaStr APAC 2023 ! Grab tickets here. .

Payment Features 55

Payment Features Payment Services SaaS Payments Payments 55

SaaStr

AUGUST 18, 2022

They deliver fantastic design flexibility and a great user experience, combining granular control on design elements with handy features like editing content directly in mobile view. ChurnZero is Customer Success software for growing SaaS and subscription businesses.

Stax 55

Stax Payment Services Payment Solutions SaaS Payments 55

SaaStr

NOVEMBER 26, 2024

He personally emailed every customer who canceled their Zoom subscription to understand their issues. This dedication to user experience helped shape Zoom into a more user-friendly platform than its competitors. Yuan’s approach to building Zoom was heavily influenced by his customer-centric philosophy.

VP of Engineering 264

VP of Engineering Software Engineering Company Culture Engineering 264

Clouded Judgement

JULY 12, 2024

At the end of the day these investments might not immediately result in better business outcomes (ie more revenue), but they certainly lead to better end user experiences. If you’re competitors are building better end user experiences and you’re not, then you may find yourself in trouble in the short / medium term.

Cloud 288

Cloud AI Investment User Experience 288

SaaStr

AUGUST 21, 2024

May Habib, CEO and Co-Founder @ Writer.ai May Habib, CEO and Co-Founder @ Writer.ai

CTO 289

CTO Scale AI Travel 289

Stax

MARCH 16, 2025

Bad software user experience User experience is everything when it comes to SaaS platforms. Improve customer satisfaction by making users feel valued and involved in shaping the product. Increase customer lifetime value (LTV) by reducing dissatisfaction and enhancing user experience.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

Subscription Flow

MARCH 12, 2024

On the other hand, SubscriptionFlow provides a range of applications for payment, invoicing, and customer administration, and focuses on the administration of subscription-based services. Giving customers more flexible payment options — a critical component for subscription-based services — through this integration enhances their experience.

Merchant Services 98

Merchant Services Payment Services Payment Methods Payment Features 98

Stax

JUNE 18, 2024

Subscription models offer companies large and small the opportunity to build predictable revenue and high customer lifetime value. But managing subscriptions effectively and freeing up time and resources for expansion is no picnic. In a subscription business model, customers pay a recurring fee in exchange for a product or service.

Payment Features 88

Payment Features Payment Solutions Payment Services Payments 88

Tom Tunguz

MAY 11, 2023

Salesforce catalyzed cloud-delivery & annual subscription model in the enterprise, upending decades of selling software with perpetual licenses. There are a few emerging possibilities : OpenAI plug-in architecture enables companies to build products integrated into a new search & discovery experience.

AI Search 218

AI Search AI Scale Cloud 218

User Pilot

OCTOBER 19, 2024

Why it’s worth considering : In a nutshell, Typeform’s emphasis on design and user experience makes it an excellent choice for gathering feedback without any technical barrier. Segment your audience by criteria like customer lifecycle stage, product usage, or subscription plans.

Software Review 105

Software Review Technical Review Software B2C 105

USIO

JUNE 3, 2024

In the dynamic world of Software as a Service (SaaS), staying ahead of the curve means continuously evolving and integrating new functionalities that enhance user experience and streamline business operations. Furthermore, Usio opens up new revenue opportunities through transaction fees, subscription upgrades, and value-added services.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

FastSpring

SEPTEMBER 25, 2023

Improved User Experience in Free Trial UI We’re always looking for ways to improve user experience in our application. To that end, we’ve implemented new updates for users who are active in our free trial and want to quickly go from sign-up to launching their FastSpring store.

Payment Methods 158

Payment Methods Payment Solutions Payments User Experience 158

USIO

SEPTEMBER 27, 2024

In the highly competitive Software-as-a-Service (SaaS) landscape, choosing the right payments provider is crucial for driving growth, scalability, and user experience by effectively accepting payments. SaaS CEOs face a unique set of challenges, ranging from subscription billing models to cross-border transactions.

Payments 130

Payments SaaS Payments Payment Solutions Payment Services 130

Stax

OCTOBER 13, 2024

Quicken vs QuickBooks: Ease of Use Both platforms offer excellent user experiences with dashboards that are composed of beautifully designed graphs, charts, widgets, and sidebars. It is a subscription-based integrated payment platform that helps you process credit card payments. Q: How are QuickBooks and Quicken rated by users?

Payment Methods 88

Payment Methods Payment Solutions Payments Payment Services 88

User Pilot

JANUARY 2, 2025

Its purpose is to measure how easy it is for users to complete key actions and identify areas for improvement in the user experience. Optional additional feedback: Users can share extra context or suggestions in a free-text field, making the feedback actionable. What is the main reason for canceling your subscription?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

Intercom, Inc.

JANUARY 16, 2020

“We decided to switch to a team based subscription model which became a huge driver for our growth back in the day. Now we see that this has become a huge trend across SaaS” Andrey: One of the biggest examples of this for us was moving from personal subscription to a team subscription. This was back in about 2015.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Casey Accidental

OCTOBER 24, 2022

The optimal outcome for a business like that is a “good enough” user experience with account managers that can make up its flaws. Talking to humans is a bug, not a feature of what to them should be an intuitive user experience. That is usually where one looks to find the current peak in user experience.

Scale 139

Scale User Experience Underperforming Technical Team Marketplace as a Service 139

Neil Patel

MARCH 5, 2021

As users complete subscription or purchase popups, they’ll be routed to your payment provider of choice to complete payments. This creates an ideal user experience and can reduce abandoned cart rates. This plugin’s time-saving capabilities make these subscription prices an excellent value. Buy Green Popups. #3

Payment Methods 140

Payment Methods Payments Payment Services Scale 140

USIO

JANUARY 30, 2024

Subscription and Recurring Payments: Support for subscription-based models, allowing businesses to set up recurring billing for services or products. Customization: Flexibility to customize the checkout process and user interface to align with the branding and user experience preferences of the business.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Buffer Resources

NOVEMBER 16, 2023

X Premium is a premium, opt-in, paid subscription service designed to enhance user experience on the platform. It offers additional features to improve engagement and personalization, with three tiers:  Basic : This tier costs $3 a month or $32 a year, giving users access to limited features. What is X Premium?

Social Media 136

Social Media Payment Features Subscription Engagement 136

CloudGeometry

SEPTEMBER 7, 2021

One industry leader defines it as “a licensing and delivery model where software is centrally managed and hosted by a provider and may be made accessible to customers on a subscription or pay-per-view basis.” Keeping the customers who access your software and ensuring they renew their subscriptions?

DevOps as a Service 130

DevOps as a Service Software Development AWS Cloud 130

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. TL;DR In-app events are actions users take inside your products. Track events in Userpilot.

Payment Solutions 105

Payment Solutions SaaS Payments Payments User Experience 105

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104

Stax

MARCH 18, 2025

Churn is the percentage of customers that end their subscriptions within a certain amount of time. To ensure revenue growth, your user churn rate must always be lower than your growth rate of new signups. moment” focuses on when users first-handedly experience your product’s value through great user experience.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

JANUARY 28, 2025

For businesses using a subscription-based sales model, Click to Pay supports recurring payments and your customers will be able to easily authorize recurring charges using their stored card information. Marketing Opportunities Retains customer data for follow-up marketing and improved user experience.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

Intercom, Inc.

NOVEMBER 17, 2021

Ensure that your customers always receive business critical messages with event-based and schedule-based messaging, granular email subscription settings, and transactional email deliverability features. Send transactional messages – such as account creation or verification, shipping or delivery confirmations, and more – with Intercom.

Engagement 222

Engagement Mobile Metrics Investment 222

FastSpring

SEPTEMBER 16, 2021

We asked a group of SaaS founders and software engineers what they look for, and we heard a wide variety of answers, including: Subscription management Payment methods Fraud detection and prevention PCI compliance Currency conversion Localization VAT and sales tax. Is it user-friendly for both employees and customers? Integrations?

Payment Services 147

Payment Services SaaS Payments Merchant Services Payment Solutions 147

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. In a B2B SaaS context, SaaS customer loyalty is expressed primarily through actions like subscription renewals, upsell purchases, referrals and product engagement.

B2B 114

B2B B2C Underperforming Technical Team Business 114

User Pilot

JULY 29, 2024

Nominal data categorizes information without order and labels variables like user roles or subscription types. Product analytics tools track user interactions and feature usage , offering insights into user behavior and improving the user experience. It is often shown in bar or pie charts.

Data 105

Data Data Analysis User Experience Trends 105

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. User retention rate measures long-term user engagement, calculated by adjusting end-period users for new acquisitions, and then dividing by start-period users.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Scalability becomes an important factor when controlling complex subscription models or growing businesses.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Subscription Flow

AUGUST 20, 2024

Furthermore, Google Pay enables seamless checkouts by integrating with several websites (such as BigCommerce) and facilitating monthly payments for subscriptions. Apple Pay facilitates recurrent payments via Merchant Tokens (MPANs) to streamline subscription billing.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Merchant Services 98

User Pilot

AUGUST 26, 2024

You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. It provided better control over user experience and increased user engagement with NPS surveys. Book the demo! The consequence? Userpilot supports AI-powered localization.

Software Review 104

Software Review Engagement Sales Hiring AI Search 104