Neil Patel

OCTOBER 8, 2020

Partnerships – Backlinking strategies typically involve some form of outreach to develop relationships with relevant websites in your niche. You may decide that it is best to work with a link building consultant who can advise you on strategy and execute the process for you. Preparation. Content Creation.

Consulting 118

Consulting Technical Advisors Payment Methods Technical Review 118

Sales Hacker

DECEMBER 30, 2019

a few years ago to 11 today, and even more people are involved for technical project decisions. No way, Jose,” is the response I get from most sales teams when I tell them this stat. Involving a larger team in the decision-making process helps people feel heard and increases buy-in. Hard to believe, right? “No

Underperforming Technical Team 112

Underperforming Technical Team Technical Advisors Forecasting Technical Review 112

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. That project led to my first cross-functional team.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaSX

FEBRUARY 26, 2020

Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices. Customer success expert Lincoln Murphy advises that top-of-list candidates should include companies “ready, willing, and able” to join your ranks. (He

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

Andreessen Horowitz

FEBRUARY 12, 2024

Getting executives out of the 1:1 interview process and into a whiteboard session can help you assess their core competencies and how they’ll work with your team. We’re coming at it from the lens of being advisors. How can we help the team get calibrated on the role? Working sessions. Talent in 2024.

Sales Recruiting 89

Sales Recruiting Technical Advisors Sales Hiring Underperforming Technical Team 89

OpenView Labs

APRIL 13, 2020

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). The convergence of these changes has led many to realize that “growth” is a team sport. Decisions made within the product can dramatically impact the success of a marketing team and the growth of a company.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. We can see how many appointments that my team has had, how many emails they’ve sent out. We’re on iTunes.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

Intercom, Inc.

JULY 12, 2018

He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. Acquisitions can help fuel growth, but often go awry when the company fails to explicitly instruct their internal teams to step aside so that the new hires can do their jobs.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 167

Payments Merchant Services Payment Solutions Payment Services 167

Scytale

JULY 23, 2024

That’s where PCI penetration testing comes in – it’s like having a top-notch security team constantly trying to break into your systems and steal your data. Think of it as a full-body scan for your digital defenses, ensuring no cracks for the bad guys to slip through. Having a solid game plan is key.

Payment Services 52

Payment Services Merchant Services Underperforming Technical Team Payment Methods 52

Buffer Resources

JANUARY 15, 2024

Inaccurate, packed with "filler," or completely AI-generated — bad B2B (business-to-business) content is easy to spot and even easier to find online. " She advises marketers to "get to the point" and notes that "people don't need to be wined and dined via content, just give them what they came for.

B2B 74

B2B Technical Advisors SaaS Payments Underperforming Technical Team 74

Clouded Judgement

SEPTEMBER 19, 2023

Iceberg is an open table format developed by Ryan Blue and Dan Weeks (2 of the 3 co-founders of Tabular) while they were at Netflix. Source: [link] I won’t go into the specifics of each layer (catalog, metadata, and data layers), but if you want more technical detail this post does a great job. So what does Iceberg enable?

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

Sales Hacker

DECEMBER 20, 2018

In other words, I genuinely believe the most exceptional teams are the ones comprised of a variety of different personalities, cultures, ethnic backgrounds, ages, differing religions, gender, etc. In my experience, diversity has a powerful impact on a sales team and drives profitability to your business. Feedback and learning.

Sales Hiring 80

Sales Hiring Technical Advisors Underperforming Technical Team Technology 80

Andreessen Horowitz

SEPTEMBER 25, 2023

While a lot of the focus today is on the development of foundational large language models (LLMs) , the transformer architecture was invented only 6 years ago, and ChatGPT was released less than a year ago. The light bulb was invented in 1879, but it wasn’t until 1930 that 70% of US houses had electricity. Often, we hire people.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

ChurnZero

MARCH 20, 2020

Applied to Customer Success talent, it translates to possessing skills that aren’t too technical, nor too service-oriented, but rather a happy medium. We encourage our team to build customer rapport in their own unique way by sharing their personal interests, hobbies, and experiences with customers. The new growth engine.

Technical Advisors 40

Technical Advisors Technical Review Customer Success Sales Hiring 40

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. I think everyone needs some stability, whether it’s good, bad, or ugly or in the middle to survive. Jason Lemkin: Together as a team, right?

Investment 204

Investment Technical Review Part-Time VPE Development Team Review 204

Sales Hacker

JULY 8, 2020

Michael has 15 years of experience running global sales and product teams across multiple software and FinTech companies. Overseeing the growth of their sales and business development organization from 2 to 30 teams across the U.S. Michael Coscetta: I feel bad for those three people because they are definitely missing out.

Scale 122

Scale Scaling VP of Engineering Technical Review 122

Intercom, Inc.

MAY 19, 2022

Here are a few key takeaways: An Internal Quality Score offers a more holistic view of an agent’s strengths and opportunities for growth and helps organizations gain insight into their teams’ work. IQS is a metric used to measure how well your support team performs against internal standards.

Benchmarks 104

Benchmarks Sales Hiring Scale Strategy 104

Chart Mogul

SEPTEMBER 15, 2023

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. Keep an eye out as we will be making regular updates.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SmartKarrot

AUGUST 24, 2022

Manage, build, and retain a focused Customer Success team that creates long-term customer relationships. Share all CSM operational results with executive leadership pinpointing strengths and weaknesses and a plan to grow. Develop the metrics, analytics, and reports to measure, manage and develop the Customer Success Team.

Customer Success 19

Customer Success Technical Advisors Underperforming Technical Team Sales Hiring 19

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. Soren: This was 2003, and I was working as Head of Business Development for a web engineering company in Boston. There is really no marketing metric that is good or bad without the context of financial performance. “

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

User Pilot

MAY 1, 2021

collecting and analyzing VoC data, helps your Customer Success team improve the user onboarding process. The Customer Success team’s role is to close the gap between customer expectation and customer experience. VoC has a granular approach as it focuses on specific questions, looking for specific answers from specific users.

Data 52

Data Social Media Technical Review Interviewing 52

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

FastSpring

JANUARY 31, 2023

Luckily, most developers find it easy to integrate Stripe with most other software (however, you have to pay for each software separately). Plus, our team provided personalized recommendations for ways NotePlan could improve their checkout experience to optimize conversions. Stop bad actors before a transaction is even processed.

Payment Services 145

Payment Services Payment Methods Merchant Services Software Review 145

SaaStr

MAY 27, 2024

Lessons from the Best & Worst Deals (00:05:03) To succeed in today’s rapidly changing business landscape, startups need an ultra-committed binary team, especially two co-founders with an insane level of commitment. Poor decisions by founders, such as firing the entire sales and marketing team, can lead to investment losses.

CTO Hire 285

CTO Hire Development Team Review Software Review Technical Review 285

SaaStr

JULY 30, 2020

What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? So if you think about those earliest steps, so A, identifying the pain point in the market, B, validating it, those are kind of like customer development, customer research. We only have an engineering team.”

Part-Time VPE 276

Part-Time VPE Scale Sales Recruiting Sales Hiring 276

Sales Hacker

MAY 26, 2020

This week on the Sales Hacker podcast, we speak with Peter Wooster , a 25-year veteran of technology sales and executive management who is now running his own consulting firm, Wooster Advisors. He was Chief Revenue Officer for Marin Software and now he’s running his own consulting firm called Wooster Advisors. What You’ll Learn.

Scale 122

Scale Sales Hiring Technical Advisors Automotive 122

Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. The reality now is that many companies no longer fit the venture-backed growth model and need to prioritize profitability.

Customer Success 107

Customer Success Technical Advisors Sales Hiring Scale 107

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

Sales Hiring 264

Sales Hiring Sales Recruiting Scale Sales 264

SaaStr

MAY 15, 2020

Where do most teams go wrong in implementing the role out of their CS strategy? How does Bridget advise her CS reps the best ways for them to build trust with their clients? Does Bridget believe CS teams should be involved in the upsell process? Is there a customer success playbook that I have to develop? What works?

Sales Hiring 254

Sales Hiring Scale Technical Review Outsourcing Services 254

SaaStr

NOVEMBER 22, 2019

Before Optimizely, Travis spent 6 years at Salesforce in a number of sales roles including building the first Platform Sales team. What does Travis advise founders when it comes to uniting customer facing teams? * What does Travis advise founders when it comes to churn analysis? Loving our podcast content?

Underperforming Technical Team 193

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 193

SaaStr

JUNE 3, 2020

How does Mike advise founders on those that work best for early-stage? * Who should be brought into the meeting other than the sales team? How does Michael advise sales reps to maintain customer relationships post-sale? Michael Katz: So I took over sales, after we re-orged the go-to-market teams at the end of Q3 2019.

Sales Hiring 229

Sales Hiring Scale Technical Advisors Outsourced Development 229

SaaStr

JULY 8, 2020

350: Neha Sampat is the Founder and CEO @ Contentstack, a modern content management system bringing business and tech teams together to deliver personalised, omnichannel experiences. What are the counter-intuitive strategies Neha has found work when it comes to motivating remote teams? * You should be.

Scale 282

Scale Technical Review Sales Hiring Technical Advisors 282

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” How has Jeff seen his original thesis for “developer first” evolve and change with time?

Underperforming Technical Team 177

Underperforming Technical Team Development Software New CTO 177

SaaStr

NOVEMBER 29, 2019

Having had both big company, small startup and founding experience, what would Allie advise new graduates entering the workforce today? How does Allie advise other founders on scaling sales teams? Harry Stebbings: I mean, I absolutely loved that as a founding story and it’s great that he’s on the team now too.

Sales Hiring 162

Sales Hiring Underperforming Technical Team Technical Advisors Scale 162

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. I started my training on the technical side, thinking I wanted to be a scientist or engineer, in particular, thinking I wanted to do research.

Sales Hiring 238

Sales Hiring Scale CTO Hire CTO Coach 238