SaaStr

APRIL 23, 2024

Serverless computing meant a snappy user experience, and a unified data platform meant some sort of governance so someone could access this table and not that one. The founders were very hands-on with R&D and other aspects of the organization, such as detailed technical reviews. They miss what customers want.

Technical Review 292

Technical Review Government Innovation Engineering 292

SaaStr

FEBRUARY 22, 2023

Despite all the advancements in technology, creating a product with a great user experience remains challenging. Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives.

CTO Hire 292

CTO Hire CTO Payment Methods Payment Solutions 292

Buffer Resources

JULY 18, 2024

  Ahrefs Webmaster Tools Run a technical audit of your site Limitations:  10,000 crawl credits per project per month Sign up for Ahrefs Webmaster Tools, verify your website, and you can audit your website for over 100+ technical SEO issues. Alternatives:  Pingdom ,  WebPageTest , and  GTMetrix 2. 

Technical Review 119

Technical Review Software Review Mobile Engineering 119

TechEmpower SaaS

JULY 31, 2023

Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? Finally, review the numbers with your partners. If you know of more resources on this topic, or want to talk about anything startup or tech related, we’d love to hear from you. Don’t worry about scaling just yet.

Metrics 390

Metrics Startup Scale New CTO 390

Stax

MARCH 16, 2025

In other cases where the users may use more robust features or come across unique issues, this includes having access to a customer service representative they can reach out to. Even if you believe your technology is easy to set up and use, it may not be for the average person. Contact sales 2.

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

TechEmpower SaaS

MARCH 4, 2024

Focusing on generative AI applications in a select few corporate functions can contribute to a significant portion of the technology's overall impact. It plays a crucial role in product development too, where generative AI speeds up design processes, streamlines testing, and tailors user experiences effectively.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

User Pilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. According to user review platforms, their plans start at $7,000/year.

Technical Review 105

Technical Review Underperforming Technical Team Software Review Onboarding 105

User Pilot

NOVEMBER 17, 2024

It also draws out the process by requiring time-consuming agreement on needs and strict protocols, like QA reviews. Inaction : Despite collecting user behavior data and building detailed reports , teams struggle to take meaningful action. Think about Apu, the ever-diligent Kwik-E-Mart owner. But why bother fixing it?

Software Review 93

Software Review Technical Review Development Team Review Data 93

User Pilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

User Experience 100

User Experience Engagement Systems Review Software Review 100

User Pilot

MAY 22, 2024

What if you could get into your user’s brain? Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security.

User Experience 105

User Experience Interviewing AI Search Software Review 105

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

Technical Review 222

Technical Review Systems Review Customer Support Headcount 222

Neil Patel

SEPTEMBER 12, 2020

Assuming of course you are like the vast majority of people with no technical skills. In this situation, this type of website builder will take all the technical complications out of setting up online. Their templates are well designed and take the user experience into consideration. Get building! But fret not.

Payment Methods 145

Payment Methods Technical Review Software Review Systems Review 145

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Second, expectations are rising for consumer-grade experiences. As a result, digital technologies are being seen as the critical differentiators they are.

Scale 228

Scale Engagement Technical Review Business 228

User Pilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Experience 97

User Experience Onboarding AI Technical Review 97

Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. There are more technology jobs than ever before. Choose standard technology. Choose standard technology.

Outsourcing Services 224

Outsourcing Services Software Review Software Outsourced Development 224

Payrix

APRIL 10, 2024

User experience has become a cornerstone in shaping the world of SaaS. Your product is your bread and butter, and as a verticalized software company, you know just how important a tailored, industry-specific application is to your end user. It’s now an expectation that is carrying through into the B2B and B2B2X landscapes.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

SaaStr

SEPTEMBER 11, 2024

It required Lucid to change its product, process, and overall user and administration systems to be able to scale with the customer. It also required them to: Negotiate their first Enterprise customer contract Undergo deep security reviews Once you land your first Enterprise customer, it might be time to build that first sales team.

Scale 307

Scale Scaling Sales Hiring compliance 307

Stax

JANUARY 28, 2025

Seamless integration with your existing tech stack: you must ensure that the providers payment gateway will easily integrate with your existing eCommerce CMS (Content Management System), website CMS, or SaaS platform. Your testing should check for security compliance, technical performance, and mobile responsiveness.

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

JANUARY 9, 2023

The State of SaaS report found that 76% of the 100 SaaS applications reviewed have a friction-based sign-up flow. But does this mean you should copy them and create a friction-based experience? It also means you can’t get adequate data about trial users. The signup flow. Signup flow report for SaaS. Not necessarily.

User Experience 98

User Experience Onboarding Mobile Technical Review 98

User Pilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Mixpanel cohorts enable in-depth analysis of user behavior but are time-consuming tedious to set up, and difficult to organize. The free Mixpanel plan doesn’t allow users to save their cohorts for future use.

Technical Review 105

Technical Review Software Review Retention Onboarding 105

User Pilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. However, users may find the editor clunky and unintuitive. To improve the ROI of your software.

Technical Review 105

Technical Review Software Review Systems Review Underperforming Technical Team 105

USIO

MAY 24, 2024

This decision impacts your cash flow, user experience, and even your company’s reputation. Also, ensure the organization owns and operates its technology in-house. Usio owns and operates its technology in-house. This eliminates downtime and passing blame to others. No passing blame to other third-party vendors.

Payment Services 130

Payment Services Merchant Services SaaS Payments Payments 130

Payrix

APRIL 10, 2025

In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.

Payments 100

Payments Payment Services Outsourcing Services Payment Solutions 100

User Pilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. Priority Support. Source: Userpilot. Source: Userpilot.

Technical Review 104

Technical Review Pricing Software Review Enterprise 104

Intercom, Inc.

APRIL 21, 2021

In fact, because we care deeply about the user experience of our product, simply designing better ways of doing existing things has in itself become a differentiator for us. If your gaps are big, and there is already a reason to consider your product due to a clear differentiator, you must work on gaps.

Innovation 219

Innovation Product Marketing Technical Review User Experience 219

User Pilot

JULY 23, 2024

TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories. Search Engine Optimization Tools that help with optimizing content, keyword research , and technical aspects.

Technical Review 105

Technical Review Social Media AI Search Software Review 105

Payrix

JANUARY 30, 2024

Neon One is on a mission to change that: building an ecosystem of technology and services that enable those who want to change the world and make it a better place. When selecting a payments partner, Neon One focused on speed to market, the ability to evolve the platform, and elevating their clients’ experience. GET A DEMO

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

User Pilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience.

SaaS 83

SaaS Social Media Interviewing Scale 83

Buffer Resources

JULY 24, 2024

You can’t track brand mentions unless you were tagged Besides, you can use social media monitoring tools to track much more than just brand mentions — like your product name(s) or a competitor’s negative reviews. The market’s saturated forehead-deep with social media publishing tools.

Social Media 114

Social Media Outsourcing Services Strategy ChatGPT 114

Full Session

DECEMBER 30, 2024

We’ve compiled a list of this year’s top 10 VWO competitors that can help you improve your site’s user experience and conversion rates. Lets start with our review. Conversion funnel analysis: Detect patterns that lead to user drop-offs and test new ideas to optimize conversion rates.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

JULY 25, 2024

They design the layout, visual elements, and interactive features to ensure the product is user-friendly and aesthetically pleasing. UI designers collaborate closely with UX Designers to ensure a cohesive and engaging user experience. Stay Updated with Trends : Keep abreast of the latest design trends, tools, and technologies.

Technical Review 96

Technical Review Software Review Compensation Systems Review 96

User Pilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Setting up an NPS follow-up with Userpilot.

Management 111

Management Strategy Technical Review Software Review 111

BetterCloud

DECEMBER 2, 2024

When it comes to your SaaS tech stack, there’s a lot to keep track of. Challenge 1: Overlapping SaaS products In a time when getting a new application is as easy as having five minutes and a credit card, IT is all too familiar that shadow IT is always lingering in their company tech stack.

Outsourced Development 52

Outsourced Development Technical Review SaaS Software Review 52

User Pilot

JULY 30, 2023

Thanks to the data, teams can gain a better understanding of user needs and make data-driven decisions to improve conversions, retention and deliver experiences that delight customers. Heap enables teams to collect, analyze, and visualize complete data about all aspects of user experience inside the product.

Software Review 98

Software Review Technical Review Social Media Scale 98

Payrix

SEPTEMBER 10, 2024

These can include the need to properly address the more technical and compliance-related topics associated with payments and financial services. For existing customers, the focus is on leveraging regular communication channels, such as product webinars and business reviews, to introduce new functionalities to your base.

Payments 100

Payments Payment Solutions Payment Services SaaS Payments 100

User Pilot

AUGUST 17, 2024

Digital transformations often fail due to unclear vision and outdated methods, not team adoption or tech implementation issues. Product teams thriving in the AI era focus on revenue growth and not just customer experience, shape product initiatives at the C-level, and leverage AI to boost productivity. Did you know?

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

User Pilot

MARCH 21, 2023

This helps you pinpoint where users may lose interest or become disengaged. After identifying the issues, you can optimize the user experience and improve the conversion rate. UserGuiding’s integrations can help you keep all your tech stacks interconnected and make user onboarding better with ease.

Software Review 98

Software Review Technical Review Onboarding Pricing 98