Intercom, Inc.

NOVEMBER 14, 2019

It’s time to start thinking about retention at scale and bring onboard a customer success team. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team. But having a team dedicated to ongoing interaction with your users is now more important than ever.

VP of Engineering 108

VP of Engineering Customer Success Churn Scale 108

Intercom, Inc.

JUNE 7, 2018

Today he’s the founder and CEO at GrowthHackers , whose software, community and annual conference help teams work together to drive breakout growth results for “must have” products and services. When Sean Ellis joined Dropbox as the company’s first marketer, he was tasked with creating a culture of growth and experimentation.

VP of Engineering 196

VP of Engineering Growth Hacking Underperforming Technical Team Onboarding 196

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster.

Scale 277

Scale Sales Hiring Scaling VP of Engineering 277

User Pilot

JANUARY 14, 2024

TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process. They earn more than developers, astronauts, and even attorneys, but less than surgeons. The Director of Product is accountable for multiple product lines and manages product management teams.

VP of Engineering 105

VP of Engineering Management Underperforming Technical Team Compensation 105

Valuize Consulting

DECEMBER 7, 2021

To uncover how today’s CS leaders are successfully building and scaling their CS organizations, Valuize’s Founder and CEO, Ross Fulton, spoke to TSIA’s Vice President, Customer Success Research, Stephen Fulkerson. When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SaaStr

MARCH 12, 2019

And we’ve got this megaphone called social media, that every single customer can talk about a great product experience, and they can also talk about a bad one. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. Join us for SaaStr Annual 2020. Seventy-five percent. Seventy-five percent.

Scale 265

Scale Sales Hiring Revenue VP of Engineering 265

Neil Patel

JANUARY 18, 2023

Understanding these trends and the strategies to take advantage of them applies to other engines like Bing, Naver, Baidu, Yandex, and others. What Search Engine Trends Shaped 2022? Companies that ignore marketing trends may leave thousands (or millions) of dollars on the table. A certain algorithm update doesn’t seem like a big deal.

VP of Engineering 113

VP of Engineering AI Search Engineering Social Media 113

Sales Hacker

MARCH 1, 2018

This is part one of a five-part series to help you develop the sales coaching approach that’s guaranteed to make you an unstoppable sales leader! Commit to Being Relevant to the Entire Team. With the average tenure of a VP of Sales, dwindling, this coaching series is bound to give you a competitive edge. .

VP of Engineering 111

VP of Engineering Underperforming Technical Team Sales Hiring Sales 111

Andreessen Horowitz

OCTOBER 16, 2023

Developed societies are depopulating all over the world, across cultures – the total human population may already be shrinking. You live in a deranged age — more deranged than usual, because despite great scientific and technological advances, man has not the faintest idea of who he is or what he is doing. We are told to be pessimistic.

Underperforming Technical Team 29

Underperforming Technical Team Artificial Intelligence VP of Engineering Technical Review 29

Trint

NOVEMBER 23, 2020

In my 30 years of news reporting for ABC, CBS and CBC News I traveled to more than 40 countries, dodged bullets while reporting on wars, I interviewed prime ministers and presidents. I’d never been exposed to software developers and the mysterious world of coding. I remember saying to the team, “We just invented the future.”

Branding 130

Branding Advertising Underperforming Technical Team VP of Engineering 130

Intercom, Inc.

OCTOBER 15, 2020

Bob is the President & CEO of The Re-Wired Group and serves as a Fellow at the Clayton Christensen Institute. This week’s guest is no stranger to this podcast in fact, today’s episode will be his third time appearing as a profiled guest with us. There’s a lot of nuance in what people say and how they say it.

Sales Hiring 265

Sales Hiring Sales VP of Engineering Underperforming Technical Team 265

Kellblog

NOVEMBER 2, 2023

As we struggle to hit top-down targets through rounds of cost-cutting, we cut here and squeeze there so much that we can develop a certain myopia. Or product relative to engineering? Why do we forget this? Or have incoherent cuts across departments left us close to attaining financial targets, but out of balance across functions?

VP of Engineering 126

VP of Engineering Travel Underperforming Technical Team Headcount 126

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Sales Hacker

JULY 19, 2022

Celine, who transitioned from agency sales to SaaS, is the Vice President of Boardable. Today on the show we’ve got Celine North, she’s the VP of revenue at Boardable, and we have a great conversation about her sales background and career. Take advantage of the Pavilion for Teams corporate membership.

Sales Recruiting 107

Sales Recruiting VP of Engineering Sales Hiring Sales 107

Intercom, Inc.

DECEMBER 21, 2021

Farhan Virji , Vice President of Customer Happiness at Later. We’re not exactly sure how, but yes, it’s that time of the year again. And what a year it has been! More than integrations and features and quarterly reports, back in August, Intercom turned 10. And truth be told, our journey wasn’t the only one we learned from.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021.

Scale 223

Scale Artificial Intelligence Healthcare Technical Review 223

Sales Hacker

APRIL 8, 2019

Rob is a longtime sales veteran and is incredibly passionate about both the profession of sales but, more importantly, the importance of investing in your team through sales coaching and training. Why PDA on the sales team is a good thing. If you missed episode 51, check it out here: Approach Sales with Gap Selling w/ Keenan.

Scale 106

Scale VP of Engineering Underperforming Technical Team Sales 106

Sales Hacker

FEBRUARY 15, 2022

In this episode of the Sales Hacker Podcast, we have Jamal Reimer , Commercial Vice President at Saama and author of Mega Deal Secrets , a book about the principles that unlock the biggest deals of our career. Today on the show we’ve got Jamal Reimer, the author of Mega Deal Secrets, and a VP of enterprise sales himself.

VP of Engineering 97

VP of Engineering Underperforming Technical Team Scale Enterprise 97

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. So what are the best sales books for helping you reach peak performance? This list is not endorsed or sponsored in any way. Books that made the cut: Are on my own bookshelf. The Transparency Sale. The Challenger Sale. Agile Selling.

Scale 143

Scale Sales Hiring Sales Recruiting Sales 143

FastSpring

JANUARY 26, 2024

But the support team are responsible for first response times, for things like NPS, whereas what we’re responsible for is, ultimately, outcomes.” Product teams can better improve and develop products when customer success has helped identify what customers need. Support is an important part of that,” he says.

Customer Success 158

Customer Success VP of Engineering Payments Payment Methods 158

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Although she was a product manager, she’d experienced sales first-hand growing up and had spent many hours studying revenue teams.

VP of Engineering 118

VP of Engineering Scale Sales Hiring Underperforming Technical Team 118

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It Before seeing good success in the company.

Payment Solutions 124

Payment Solutions Payment Services SaaS Payments VP of Engineering 124

User Pilot

JUNE 17, 2024

The product analysis career path starts with the entry-level role of a junior or intern product analyst, which proceeds to Lead product analyst and goes as high as the Vice president of Product role. Senior product analyst : A senior product analyst develops actionable insights and strategies based on the research and analysis results.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Sales Recruiting Market Research 52

InsightSquared

DECEMBER 20, 2019

Keeping tabs on all this great content is never easy, so we’ve compiled a Best of List with top webinars from our team and partners, to guide you into the new year! In this webinar, learn how to move beyond the bottom line and build capacity in your team. Key topics include: How to identify poor pipeline hygiene. is recorded.

VP of Engineering 62

VP of Engineering Underperforming Technical Team Forecasting B2B 62

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. He was also the co-founder and president of a company called TrendKite. The key inflection moments along a journey of growth [14:25]. Figuring out customer centricity [18:55]. The acquisition process [21:55]. What’s broken with compensation plans? [26:28].

VP of Engineering 105

VP of Engineering Scale Development Team Review Technical Review 105

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. After a career as a VP of Marketing and CMO, Jake now serves as president of MetaCX. Learn how modern sales teams win deals now at 6sense.com/saleshacker. Subscribe to the Sales Hacker Podcast. We’re on iTunes.

VP of Engineering 82

VP of Engineering Branding Scale Marketing 82

Sales Hacker

JULY 8, 2020

Michael has 15 years of experience running global sales and product teams across multiple software and FinTech companies. Today on the show, we are incredibly excited to have Michael Coscetta. Who is Michael Coscetta and what is Compass [2:00]. The origins of Compass, how it achieved scale, and its competitive advantage [7:13].

Scale 124

Scale Scaling VP of Engineering Technical Review 124

Sales Hacker

OCTOBER 21, 2019

There are tons of roundup articles about top women sales leaders. Most of the time, somebody does a LinkedIn search for “sales leader,” chooses the top 15 profiles with the most followers, and calls it a day. That’s not really honest, is it? What about the amazing sales leaders who aren’t well-known already? Lauren Bailey.

Sales Recruiting 98

Sales Recruiting Scale Sales Hiring VP of Engineering 98

User Pilot

JUNE 27, 2024

The product analysis career path starts with the entry-level role of a junior or intern product analyst, which proceeds to Lead product analyst and goes as high as the Vice president of Product role. Senior product analyst : A senior product analyst develops actionable insights and strategies based on the research and analysis results.

VP of Engineering 52

VP of Engineering Underperforming Technical Team Scale Data Analysis 52

User Pilot

JUNE 12, 2024

Ability to incorporate customer feedback : Incorporating customer feedback makes you develop and make appropriate iterations to your product for better customer retention. Product analysts play a critical role in translating user data into actionable insights for product teams. Let’s get started!

VP of Engineering 52

VP of Engineering Underperforming Technical Team Scale Interviewing 52

Andreessen Horowitz

SEPTEMBER 25, 2023

The foundation models we use today aren’t just beating humans at Jeopardy, or playing Go at a supernatural level, or powering better recommendation engines—they’re changing and creating new user behavior across art, design, games, medicine, coding, and even human relationships. Here are the top 16 things we learned. AI today 1.

Artificial Intelligence 139

Artificial Intelligence AI Scale ChatGPT 139

User Pilot

JUNE 30, 2024

Embarking on a career as a product analyst involves a combination of education, skills development, and practical experience. Lead Product Analyst : A lead product manager leads the product analysis efforts and monitors the research, analysis, reporting , and strategy development. Vice President of Product.

VP of Engineering 52

VP of Engineering Sales Recruiting Data Analysis Underperforming Technical Team 52

OPEXEngine

AUGUST 9, 2022

A Bain survey of sales operations executives, in partnership with Research Now SSI, found that only 43% of sales organizations develop plans for a recession well in advance of it. Data and analytics alone won’t get you there, but by following basic best practices, research shows you have a high chance of succeeding.

Scale 59

Scale VP of Engineering Payment Services Underperforming Technical Team 59

BetterCloud

NOVEMBER 1, 2017

One exec’s greatest failure: “I was seduced by a build scenario … it turned out to be a very poor decision”. At MIT’s 2014 CIO Symposium, ThomasNet President Mark Holst-Knudsen said his greatest business/technology failure was building software when they could have bought it. 52% of projects were challenged, and 19% failed.

VP of Engineering 45

VP of Engineering Underperforming Technical Team Outsourced Development Airlines 45

Chargify

APRIL 23, 2019

The first thing you may think, as we did, is “Does it matter? Do you really need to know what phase your company is in?”. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” It involves a lot of research, reading and discussion.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

ChurnZero

OCTOBER 28, 2022

The good news is Customer Success teams are growing both in size and budget. The bad news is they’re not growing enough. Many teams remain woefully underfunded. Peter Armaly, vice president of Customer Success, ESG. Every other team has to do that. Sales, marketing, product, engineering.

VP of Engineering 52

VP of Engineering Customer Success Scale Underperforming Technical Team 52