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For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). The VPCS should also own time-to-value (TTV) how quickly customers realize ROI from your product. In short: VPCS Quotas : NRR, GRR, TTV, and customer advocacy.
2025 SaaStr Annual is May 13-15 in SF Bay Area We have 100s of speakers and workshops coming to you from the best in SaaS, Cloud and AI, and we’re ready to announce our Launch Speakers: CEO Snowflake CEO HubSpot CEO Dropbox CEO Descript CTO Rubrik CEO Clio CEO Snyk CRO ServiceTitan CCO Canva CEO + CRO Flock Safety CMO + CRO Grammarly CEO Observe (..)
Enterprises push for their data to be under their control in virtualprivateclouds, in open data formats like Iceberg, to run AI models in their own environments - the cloud-prem architecture. Apple’s massive distribution will affect consumer & enterprise preferences. It’s already happening.
VPCS Verifone. VPE Freshworks. CMO Tipalti. CMO Atlassian. VPM Workato. CEO Treasure Data. CEO PartnerStack. COO Dataiku. GM Dropbox. and much much more!! Register for FREE now here !! The post Can’t Make SaaStr Annual IRL This Year? It’s Time to Book FREE Digital Day Sessions!!
ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. And no excuses not to have a fully built management team by then. And thus the next level C-level hiring process ends up being about the same, bootstrapped or not. IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m More here: [link].
ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. But after that, you’ve built an engine. Even if you don’t have quite as much fuel as if you’d raised venture capital. IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m More here: [link].
VPS, VPM, VPP, VPCS, VPE, etc. But What Really Matters is That You Believe You Can Hit $100m ARR in 7 Years. You have to love, or at least commit to, recruiting constantly. You have to hire so many functions in SaaS?—?VPS, If you’re not willing to constantly recruit cross-functionality … you’ll never attract the talent.
Today, buyers are more familiar & have security options : deploying AI on virtualprivatecloud architectures, tools to delete data from cloud AI vendors, dedicated security tools for AI, & a panoply of open source alternatives. ROI (return-on-investment) has replaced fear.
But what would be even better would be to also have an experienced peer that is a true VPS or VPM or VPCS. I do this myself for a handful of VPs of Sales and Marketing at companies I work with. I’m the informal mentor, and I think it’s helps them. So here’s my simple suggestion: When you hire a VP, add an extra line item.
You have to hire so many functions in SaaS – VPS, VPM, VPP, VPCS, VPE, etc. If you can’t do the time, don’t do the startup. You have to love, or at least commit to, recruiting constantly. If you’re not willing to constantly recruit cross-functionality … you’ll never attract the talent. True in B2C too of course.
Karen Tang, VPCS @ Active Campaign. Toni Tiffany, VPCS @ Orum. How to Make Product Plans in an Ever-Changing World. 10x Your Best PMs – How to Find Your Weakest and Train Them Like Your Strongest. Your Success leaders get the playbook from OneTrust, Active Campaign, ChurnZero and MORE! Emily McEvilly, CCO @ OneTrust.
ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m More here: [link]. — Jason BeKind Lemkin (@jasonlk) July 21, 2019. The other day I was meeting with a great CEO who had raised a modest seed round.
Typically, the data resides in the customer’s cloud account. This cloud account has many names but no real moniker yet. Some call it a VPC for virtualprivatecloud. Others call it cloud prem, a contraction of cloud and on-prem(ises). And the customer manages the data.
We’re hosting an event on the evening of Sep 10th in San Francisco to interview leaders in the space moderated by Dave Morse, former CRO at Hebbia & VPS/VPCS at ScaleAI to talk about some of these questions. Today, there are more questions than answers about how to sell AI agent systems.
ARR VPCS: $2m ARR VPP: $3m-$4m ARR VPE: $5m-$6m ARR CFO: $10m ARR COO: $20m ARR. And if you are biased to letting up-and-comers run with it … well so am I, so are most of us. Just add 1 veteran leader each $10m ARR. It all works out if you do. IME, rough order to make hires in: VPM: $0.2m ARR VPS: $1-$1.5m More here: [link].
CIOs of Adobe, Zendesk, Nutanix, Ciena, Google Cloud and 200+ more! CROs and VPS and VPCS and CMOs from Slack, ServiceNow, Canva, Culture Amp, Procore, FinancialForce and more! 1,000+ VCs including from Sequoia, Bessemer, Emergence, Andressen, Point9, Cowboy Ventures, Upfront, Craft and every leading SaaS and Cloud firm!
Bigger Picture: Other Needs When I broadened my thinking, I quickly realized we had already implemented two other one-off remote access solutions: To enable SQL GUI tool access to the database, we set up bastion servers on our staging and production VPCs. ” To drill down a bit: Keep our AWS VirtualPrivateClouds walled off and private.
A privatecloud can be created internally by the entity that needs it or offered by an external privatecloud hosting provider. A more recent innovation is the virtualprivatecloud, which combines many advantages of both options. Today, managed cloud hosting uses a virtualprivatecloud.
Big Switch has rolled a variety of new software packages aimed at simplifying customer networks and helping them manage on-premises and hybrid-cloud data-center growth. VPCs provide the on-demand access to a pool of shared cloud-computing resources.
VPC and VPN. VirtualPrivateCloud and VirtualPrivate Network provide a secure environment only meant for a specific user and your provider should be able to facilitate these environments. VPC/VPN is arguably a better option than multi-tenant instances, providing customers with more control over their data.
While some leaders addressed this concern by hosting open source models themselves, others noted that they were prioritizing models with virtualprivatecloud (VPC) integrations. Leaders generally customize models through fine-tuning instead of building models from scratch.
CCO Canva CCO Stripe CCO Bill CTO Rubrik VP GTM OpenAI And Some of The Great New Summit VIPs: CMO Databricks CMO Insider SVPM Adyen CMO Brex CMO ActiveCampaign CMO CommerceTools CCO Sublime Security CCO Coursera CMO Workato VPCS Monday That’s about as good as it gets, folks! And 100s more braindates, workshops, speakers to come!
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