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Dear SaaStr: What is RevOps Responsible For in a B2B Company? Managing revenue operations (RevOps) in a SaaS company is all about aligning sales, marketing, and customer success to drive growth efficiently. Here are some best practices that I’d recommend: Centralize Data and Metrics RevOps thrives on data. Build a single source of truth for all revenue-related metrics—pipeline, churn, CAC, LTV, NRR, etc.
As businesses continue to modernize their payment operations, digital disbursements have become a powerful alternative to traditional methods like checks and wires. They offer speed, flexibility, and seamless automation—but with that convenience comes heightened scrutiny around security. When you’re moving funds at scale, safeguarding sensitive data and protecting against fraud isn’t just a best practice—it’s imperative.
We took a look at the SaaS leaders that are doing well today, in today’s world and that have IPO’d in the past few years. Samsara, Toast, Klaviyo, ServiceTitan and Procore. Their Average Growth Rate in Year Before IPO: 63% (excluding prior generation) The Numbers *Top performer from prior generation of SaaS IPOs (2010-2015 era) The SaaS Leaders: 1.
If you’re building an AI-powered SaaS product, your focus is likely on creating amazing AI features — whether that’s smart automation, AI co-pilots, or data-driven insights. But at some point, you need to figure out how your customers will pay you. More than that, how you can embed payments seamlessly inside your app to deliver a smooth user experience and open new revenue streams.
ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!
How many business applications does your company use? Most businesses use dozens of web applications and software to manage daily operations. Solutions to manage finances, communication tools, project management apps and many other solutions are used daily to keep your business in business. But what happens when your business processes require your software solutions to talk to each other?
That little black box in the middle is machine learning code. I remember reading Google’s 2015 Hidden Technical Debt in ML paper & thinking how little of a machine learning application was actual machine learning. The vast majority was infrastructure, data management, & operational complexity. With the dawn of AI, it seemed large language models would subsume these boxes.
That little black box in the middle is machine learning code. I remember reading Google’s 2015 Hidden Technical Debt in ML paper & thinking how little of a machine learning application was actual machine learning. The vast majority was infrastructure, data management, & operational complexity. With the dawn of AI, it seemed large language models would subsume these boxes.
The rise of AI-driven search is transforming how potential customers discover software solutions — and what SaaS marketers must do to stay competitive. Your potential customers are no longer just Googling “best project management software” or “CRM for small business.” They’re asking ChatGPT to compare your product features, getting personalized recommendations from AI tools, and discovering solutions through conversations rather than traditional search results.
MongoDB recently dropped its Q1 2026 results, and well … Mongo is back. At $549M quarterly revenue (22% YoY growth), they’re proving something important: you CAN still grow 20%+ at massive scale. Here are 5 top takeaways every B2B leader should internalize: 1. The “Growth Re-Acceleration” Playbook at $2B+ Scale The Numbers: After moderating to 19% growth in FY2025, MongoDB bounced back to 22% in Q1 2026.
DFW SaaS connects over 500 local SaaS leaders through monthly events that deliver industry insights and strategic networking opportunities. As part of the SaaStock Local network, you’ll gain access to global resources while maintaining a local focus. You can sign up on their website to receive event updates, contribute as a speaker, Read more The post DFW SaaS Meetups & Community Resources Everyone Should Know first appeared on SaaS Metrics.
What happens when technology evolves faster than your sales process can adapt? The last fifteen years, startups focused on building software around very well understood processes. We had built an assembly line for software sales, SDR to AE to customer success manager. We calculated ratios between these three total cost of sales and drove the factory to ever improved yields.
Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.
Today’s subscription businesses demand more than one-size-fits-all workflows. Software companies, SaaS platforms, mobile apps businesses, and AI solutions need flexible tools that adapt to their business. At FastSpring, we’ve always operated as a developer-first platform, building tools and services to help you create, customize, and optimize every part of the subscription lifecycle.
Quick summary: Everboarding is a continuous, adaptive approach to customer engagement that extends onboarding across the full customer journey. By personalizing support and education over time, everboarding helps CS teams increase retention, reduce churn, and deliver ongoing value. A comprehensive onboarding strategy is still at the top of any customer success team’s list.
For SaaS companies, growth is both a goal and a technical challenge. As user bases expand and demand surges, platforms must deliver consistent performance, rapid feature releases, and bulletproof reliability, without compromising cost control or developer agility. However, many organizations quickly discover that their existing infrastructure cannot keep pace.
The GTMnow Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Erica Anderman is the co-founder and COO of Foodini, an AI-powered platform solving food allergy and dietary transparency through data infrastructure. With over 15 years of go-to-market experience across foodtech and vertical SaaS, Erica has led revenue at companies like Slice, Seated, and Odeko, and held roles across sales, customer success, partnerships, and RevOps.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
What’s your biggest challenge with customer success? Onboarding new users effectively. Driving adoption of key features. Collecting and acting on user feedback. How are you currently tracking user activation? With product analytics tools, but it’s hard to see the whole picture. Manually, which is time-consuming and often inaccurate. We aren’t formally tracking activation at the moment.
What the revenue trajectories of Snowflake, Shopify, Okta, and Twilio tell us about the new normal in B2B and SaaS. Remember when 100%+ growth was table stakes for SaaS startups? When VCs would literally walk away from any SaaS company not doubling revenue year-over-year? That’s still there in the top AI start-ups. But outside of Palantir, not in any of the classic public SaaS companies.
FastSpring is thrilled to announce our participation at ChinaJoy 2025, China’s premier digital entertainment expo taking place Aug. 1-4 at the Shanghai New International Expo Centre. As one of the world’s most significant gaming industry events, ChinaJoy provides an unparalleled platform for connecting with both domestic and international game developers, publishers, and industry leaders under this year’s inspiring theme, “Gather What You Love.” Before diving into C
In today’s data-driven business landscape, scaling a SaaS operation involves more than shipping features and acquiring users. Under the hood, one discipline plays a quiet yet critical role in enabling growth, maintaining customer trust, and avoiding legal landmines: data governance. While terms like “growth hacking” and “machine learning” dominate headlines, data governance.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Free trials are one of the most effective ways to earn trust, reduce friction, and get your product in users’ hands fast. But giving away. The post Free Trial Marketing Strategy: How to Convert More Users appeared first on The Daily Egg.
If you’re interested in Segment competitors, you’ve probably considered Segment for gathering your first-party event data. It promises the 360-degree customer view that every product manager needs. However, Segment isn't perfect. It has no native product analytics feature. It’s one of the slower CDP options. And its pricing punishes experimentation.
Dear SaaStr: How Do I Know If I Have Product-Market Fit for Real in the Early Days? We Sell to SMBs. You’ll know you’ve hit product-market fit (PMF) in B2B SaaS when a few key things start happening consistently: Your Customer Count is Growing Rapidly : For early-stage SaaS, doubling your customer base monthly—even from a small base—is a strong signal.
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The Return of the Point Solution Different type of post this week. Instead of macro commentary, market commentary or some specific piece of AI commentary, I thought I’d treat this weeks post more as a personal journal entry.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
If you’re not using AI in marketing, you’re already falling behind. Artificial intelligence (AI) tools are becoming more and more prominent, and many have functions specifically designed to help marketers better promote their products and services. Throughout this article, we’re going to dive deeper into what AI in marketing looks like, sharing the benefits of taking advantage of AI, how AI can be used in marketing, plus some AI marketing tools to get you started.
When you are ready to test big ideas on your website, split testing is ideal. A/B testing is great for looking at individual page elements. The post 5 Reasons To Use Split Testing + How To Start Fast appeared first on The Daily Egg.
In 2024, over 90% of consumers said they prefer to receive bills digitally—but nearly half of U.S. businesses still rely on paper mail. Why? Because the transition from print to digital sounds more like a tech project than a business upgrade. Take this real example: A growing utility company in the Midwest had been printing and mailing over 40,000 paper bills a month.
Dear SaaStr: How Should I Build Our First Sales Comp Plan? Creating a sales commission plan is critical for motivating your team and aligning their incentives with your company’s goals. Here’s how to approach it, step by step, along with some best practices: 1. Start with the Basics: Commission Structure Base + Commission : Most SaaS companies pay a modeset base salary plus commission.
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
OpenAI receives on average 1 query per American per day. Google receives about 4 queries per American per day. Since then 50% of Google search queries have AI Overviews , this means at least 60% of US searches are now AI. It’s taken a bit longer than I expected for this to happen. In 2024, I predicted that 50% of consumer search would be AI-enabled.
The GTMnow Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube This bonus episode explores one of the most important shifts happening in go-to-market right now: the move from optimizing for humans to optimizing for AI. Mike Walrath , CEO of Yext and former founder of Right Media (acquired by Yahoo for $850M), shares why this change is as big — or bigger — than the first wave of digital transformation.
Struggling to recover from Google's HCU updates? Learn data-backed strategies to protect your site by understanding topical radius and helpful content signals.
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