SaaStr

MAY 28, 2025

Dear SaaStr: What’s the Best Way to Build a Comp Plan for Account Managers Focused on Upsell? Building a commission plan for Account Managers (AMs) is a bit different than for AEs (Account Executives) because AMs are typically focused on retention, expansion, and upsells rather than net-new sales. The key is to align their incentives with the outcomes you want: happy customers, low churn, and growing accounts.

Scale 196

Scale Management Churn Finance 196

Tom Tunguz

MAY 29, 2025

Pricing changes are hard. Fundamental shifts in go-to-market strategy tied to pricing? Monumentally difficult. We recently dove deep into one such transformation with Barr Moses, CEO of Monte Carlo, during a Theory Ventures Office Hours. Monte Carlo, a data & AI observability pioneer, moved from traditional annual contracts to a daily revenue model.

Revenue 113

Revenue Strategy Pricing Education 113

SaaStr

MAY 23, 2025

When SaaStr Fund made the first investment in RevenueCat back in 2018, nobody could have predicted that this “simple API for managing in-app subscriptions” would become the infrastructure powering 33% of all mobile subscription apps and reach a $500M valuation in 2025. And more importantly, revenue and user growth that is accelerating at scale.

Payments 287

Payments Payment Solutions Underperforming Technical Team Payment Methods 287

USIO

MAY 23, 2025

If you’re still relying on manual payout processes, paper checks, or disconnected systems, you’re more vulnerable than you think. But here’s the good news: digital disbursements offer a faster, smarter, and far more secure way to manage outbound payments. Lets break down how secure digital disbursements can protect your businessand streamline your operations in the process.

Payment Services 130

Payment Services Payment Solutions Payment Methods Payments 130

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

The Moz Blog

MAY 23, 2025

SEO coach Tazmin Sulliman shares her four-step framework for redesigning your career with authenticity. Learn how to set achievable goals, manage stress with her BRAVE technique, and celebrate your wins along the way. Rememberyou're not starting from scratch, you're redesigning with purpose!

Management 99

Management 99

SaaStr

MAY 26, 2025

We’ve already seen something happen in support. You can’t automate 100% of support with AI yet. At least, not reliably. But you can automate 30%-40% of support for real … with top 10% CSAT. So what does that mean for inside sales? Probably something similar by 2026. A 50/50 Sales Team. 50% of your team are humans. 50% are AI. At least for SMB and more routine mid-market sales.

Scale 249

Scale Sales Hiring AI Sales 249

User Pilot

MAY 27, 2025

What separates a good app from a great one? Its not just the design, features, or marketing. It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. All questions you can only answer with: Mobile app tracking.

Mobile 96

Mobile Retention Payment Features Onboarding 96

Payrix

MAY 29, 2025

As a software company committed to your customers, you want to do everything you can to set them up for success. For many of your customers, success begins and ends with a seamless checkout experience, and one of the biggest sources of friction is false declines. Here are a few industry statistics from PYMNTS Intelligence to demonstrate what we mean. 11% of digital transactions in the US are falsely declined. 70% of falsely declined transactions are difficult to recover. 60% of merchants (your s

Payments 100

Payments Embedded Payments Payment Solutions Merchant Services 100

Stax

MAY 23, 2025

If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part? You stay in control of the customer journey while reducing friction at every step.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

The Moz Blog

MAY 27, 2025

Is informational content still worth it in the age of AI Overviews? Discover how to rethink informational content to drive value, trust, and product impact.

AI 87

AI 87

SaaStr

MAY 25, 2025

Dear SaaStr: We Have a Ton of VC Interest But Are Profitable. Should We Still Raise? Summary thoughts: Yes, if your balance sheet is weak. Yes, if your gut tells you you need it. Not just want it. But — Probably No if your balance sheet is strong and you’re not sure where to deploy it. Many founders end up regretting taking capital they didn’t need in the end.

Sales Hiring 239

Sales Hiring Scale Banking Scaling 239

User Pilot

MAY 27, 2025

When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer?

Technical Review 93

Technical Review Mobile Software Review Systems Review 93

Clouded Judgement

MAY 30, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Moats in the Age of AI A lot has been written about moats in software. Network effects. Switching costs. Proprietary data. Everyone wants to believe they’re building one. But I’ve come to believe the idea of a “long term moat” is mostly a myth, especially in this market.

Cloud 146

Cloud AI Artificial Intelligence Investment 146

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

Buffer Resources

MAY 27, 2025

Most social media networks want to draw users onto the platform and keep them there. But, once again, Bluesky is taking the path less travelled. The decentralized social platform loves subverting the norm, and their latest announcement is the perfect example. Bluesky is testing a new livestreaming feature , starting with a small group of accounts and a few high-profile partners.

Payments 64

Payments Payment Solutions Social Media Systems Review 64

The Moz Blog

MAY 29, 2025

Struggling to prove contents revenue impact? Learn a practical audit framework to trim waste, forecast ROI, and show contents true business value.

Revenue 73

Revenue Forecasting Business 73

SaaStr

MAY 25, 2025

Top Posts You May Have Missed: #1. The Great AI Reset: Its Time to Refound Your Start-Up. Now. #2. OpenAI to Hit $12.7 Billion in Revenue This Year. But Wont Be Profitable Until $125 Billion in Revenue #3. The 250,000 Customer Club: How HubSpot and Monday Both Created SMB+ Empires #4. The Bar Today for a Series B #5. Dear SaaStr: How Do I Become a Great Sales Rep?

AI 242

AI SMB Revenue Startup 242

User Pilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? This article will provide an in-depth guide. We covered: What mobile UX design is (and how it differs from desktop UX). A step-by-step walkthrough of the mobile user experience design process.

Mobile 87

Mobile Underperforming Technical Team Software Review Systems Review 87

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

How To Buy Saas

MAY 29, 2025

In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. Imagine having an army of 10,000 super-smart workers willing to do your bidding 24/7 for free. This vivid idea captures AIs potential to act as assistants and insights machines, boosting efficiency and innovation.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

ChurnZero

MAY 23, 2025

If youve come up in your career through sales, you’re used to living in a world defined by revenue metrics. Pipeline coverage. Win rate. Deal velocity. If youve reached the pinnacle of becoming a chief revenue officer (CRO), you know how to tell a growth story that makes sense to the board and to the market. But if you havent looked closely at how customer success revenue metrics plug into that story, youre probably leaving revenue on the table – and missing a critical opportunity to

Customer Success 52

Customer Success Metrics Revenue Scale 52

BetterCloud

MAY 23, 2025

With money on the mind, its no wonder that SaaS consolidation trends have continued. This isn’t just a fleeting trend; it’s a strategic imperative for businesses aiming for efficiency, security, and a healthier bottom line. In 2025, a sprawling, ungoverned tech stack can quickly become a costly and unwieldy beast, hindering agility and draining resources.

Technical Review 52

Technical Review Strategy Government Systems Review 52

SaaStr

MAY 24, 2025

Dear SaaStr: Were At $3m ARR Growing 35%. What Does The Future Look Like? 1. Its going to be a grind. At 35% growth, youll likely double ARR every 2-3 years. That means you could hit $6M ARR in 2 years and importantly, $12M ARR in 4-5 years. While this isnt hypergrowth, its steady. If you can maintain this pace and improve your metrics (like NRR and sales efficiency), you could still build a significant, valuable B2B business over time.

Sales Hiring 201

Sales Hiring B2B Churn Retention 201

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

Payments

User Pilot

MAY 28, 2025

Youve seen great success with your product and want to turn it into a mobile app. But when you try to build it, you realize its way harder than it looks. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Even simple tweaks, like updating a tooltip or pushing a reminder, can take weeks.

Mobile 82

Mobile Pricing Payment Solutions Payments 82

How To Buy Saas

MAY 29, 2025

The generative AI revolution has driven explosive growth in Large Language Model (LLM) applications. To build these AI-powered apps (chatbots, automated agents, RAG systems, etc.) more efficiently, developers rely on LLM orchestration frameworks. These frameworks provide pre-built components and workflowsabstracting away low-level detailsso teams can focus on logic and data integration.

Artificial Intelligence 59

Artificial Intelligence AI Search Software Review Systems Review 59

ChurnZero

MAY 29, 2025

Some SaaS trends simmer; others ignite. Then there’s AI, in a category all of its own. This year, SaaS Capital’s industry-leading B2B Benchmarking Survey covered AI adoption and outcomes for the first time and the results are unequivocal: AI is no longer optional in SaaS. What started as an experimental tool has quickly become a defining lever of efficiency, productivity, and now profitability.

Benchmarks 52

Benchmarks AI B2B SaaS 52

BetterCloud

MAY 27, 2025

Tired of wrestling with software licenses? Youre not alone! We wanted to dive into how to unlock a game-changing technique that can free up your schedule and your budget: automated license reclamation. Lets explore how implementing automated license reclamation can save you significant time and streamline your software asset management. The problem: Time wasted on manual license management For many, managing software licenses is a decidedly manual affair.

ChatGPT 52

ChatGPT Leadership Software SaaS 52

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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

Payment Solutions

User Pilot

MAY 27, 2025

Curious about WalkMe Mobile? This article provides an in-depth and honest review of the platform. We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Lets dive in! What is WalkMe Mobile? WalkMe Mobile is a part of the WalkMe platform built specifically for mobile apps.

Mobile 76

Mobile Software Review Technical Review Pricing 76

How To Buy Saas

MAY 26, 2025

Retrieval-Augmented Generation (RAG) is a cutting-edge approach in AI that combines large language models (LLMs) with real-time information retrieval to produce more accurate and context-aware outputs. In a nutshell, RAG lets an AI system look up relevant knowledge from a database or documents while generating an answer, much like an open-book exam.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

Chart Mogul

MAY 29, 2025

Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics. Late last year, we quietly rolled out an AI-powered enrichment feature to a small group of customers. What began as an internal tool to enhance our own customer data quickly evolved into something much more impactful. Thanks to valuable … Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics.

AI 52

AI Data Headcount Payment Features 52