Trending Articles

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The Problem with “Small But Mighty” AI Start-Ups

SaaStr

So it’s become a thing with many founders and VCs to think how far you can go in AI today. Many of the early break out leaders in AI for B2B and otherwise have been “small but mighty teams” Honestly we’d all love it if that scaled. But there are two issues before you try to replicate this. The first one is that it’s a competitive world.

AI 260
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Why Medical Billing Software Companies Should Prioritize Integrated Payments and Disbursements

USIO

Healthcare is evolving quicklyand payment expectations are evolving with it. For medical billing software providers, that means delivering more than just clinical functionality. It means empowering medical facilities and their patients with seamless, secure, and efficient financial tools. With Usio HIPAA-compliant, PCI Level 1 certified fintech payment solutions, youre not just embedding payment functionalityyoure enhancing the entire healthcare payment ecosystem.

Payments 130
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5 Interesting Learnings from Freshworks at $800,000,000 in ARR

SaaStr

So Freshworks started off as a low-end Zendesk competitor (Freshdesk), but relatively early expanded into a whole suite of related products for service and support, and most of its growth today is fueled by its lower-end competitor to ServiceNow, it’s “EX” products. The support space has been turned upside down by AI, with as much as 40% of all support issues now handled by AI at many leaders.

Scale 257
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How Does Clicky Web Analytics Compare to Google Analytics (GA4)?

The Daily Egg

Clicky is a privacy-oriented, GDPR-compliant, and easy-to-use web analytics platform, built to circumvent a needlessly growing complexity in favor of a more streamlined approach to. The post How Does Clicky Web Analytics Compare to Google Analytics (GA4)? appeared first on The Daily Egg.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Credit Card Processing Rates: How Much Does It Cost to Process Payments in 2025?

Stax

For many small business owners, credit card processing fees may seem like a hefty price to pay for providing convenience to customers. Even if you consider them to be a cost of doing business, credit card fees can quickly eat away at your already slim profit margins. Merchants paid a record $172 billion in payment processing fees in 2023. This figure may continue to climb as inflation rises and credit card networks boost their processing rates.

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Bill Print and Mail or Paperless? Why Not Both with Usio.

USIO

If your business is still buried under stacks of paper bills and invoices, we need to talk. Printing, mailing, stuffing envelopes, and chasing down payments isnt just a hassleits expensive, inefficient, and, lets be honest, completely unnecessary in 2025. But we get it. Not all customers are ready to go paperless. Thats why Usio gives you the best of both worlds : Full-service print and mail for those who still love a paper bill.

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How Digital Founders Can Build Authentic Personal Brands with Rachel Gogos

FastSpring

Your personal brand is more than a polished LinkedIn profile its how you stand out, connect with customers, and build long-term credibility as a founder or executive. But how do you create an authentic personal brand that actually works? In this episode of Growth Stage, we talk with Rachel Gogos Founder and CEO of brandID about her Soul ID framework and how digital business leaders can craft a brand that reflects who they truly are, while supporting their business goals.

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The Ultimate Guide to Ecommerce Payment Solutions

Stax

According to the Worldwide Retail Ecommerce Forecast 2024 by eMarketer, eCommerce will account for 21.0% of retail sales in 2025, amounting to $6.862 trillion. This is expected to grow to 22.6% and reach $7.956 trillion by 2027. Like most business owners, your instincts tell you to hop on the bandwagon and launch an online store for your business. But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game.

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Introducing Nimble Email Marketing: Drive Engagement and Fuel Growth

Nimble - Sales

Introducing Nimble Email Marketing! From personalized campaigns to large-scale outreach, Nimble empowers you to build relationships and drive growthall within one intuitive platform. With this brand-new feature, you can send unlimited emails, create stunning campaigns using a drag-and-drop editor or The post Introducing Nimble Email Marketing: Drive Engagement and Fuel Growth appeared first on Nimble Blog.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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5 Growth Channels That Drove Rupa Health to $100M+ in Value: Head of Growth’s Deep Dive — With Real Numbers

SaaStr

Kobe Conrad, Head of Growth at Rupa Health and Onleet, took the stage at SaaStr Annual to break down the five growth channels that transformed Rupa Health from a $20M seed-stage startup into a platform with hundreds of millions in equity and a 4,000% increase in user acquisition over three and a half years. Rupa Health is often described as the Amazon for lab work.

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GTM 141: Timeless Growth Tips From a $7.4B Oracle Exit and Scaling Carta to $450M in Revenue | Jeff Perry

Sales Hacker

Jeff Perry is a truly iconic revenue leader and the Chief Revenue Officer (CRO) at Carta, responsible for core software revenue across New Business, Upsell, Cross Sell, and Customer Success. Prior to Carta, Jeff led SMB Sales at DocuSign, and started his career at Oracle, where he rose from Strategic Account Manager to VP of Sales over a decade. Discussed in this Episode: How to turn coworkers into mentorsand why it matters.

Scale 64
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How to Use Mobile In-App Messaging to Create Great Experiences

User Pilot

A new user just signed up for your app. They log in, excited to explore, only to be met with: Nothing. No welcome screen, tooltips, popups, or announcements… no form of in-app guidance. They click around but dont really know where to start. Theyre just staring at an empty interface without any onboarding direction or support options. Frustrated, they exit the mobile app , probably for good.

Mobile 66
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Demand-Creation vs. Demand-Converting Marketing

Sparktoro

One of the fundamental mistakes I see executives and marketing leaders make over and over is investing in the wrong part of the demand funnel. In this week’s 5-Minute Whiteboard, I’ll walk through an example of demand creation at the top vs.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Building a Personal Brand Isn’t Optional Anymore—Here’s Why

The Daily Egg

Lets face it, most of what we see online today feels impersonal, mediocre, and robotic thanks to the rise of AI. Most content is subsumed. The post Building a Personal Brand Isnt Optional AnymoreHeres Why appeared first on The Daily Egg.

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Building and Scaling an AI Company in 2025: What Top VCs Really Want to See with Zetta, Glasswing and B Capital

SaaStr

A deep dive with three leading AI investors who collectively manage billions in venture capital and have backed some of the most innovative companies in artificial intelligence. The Expert Panel Karen Paige, General Partner at B Capital Karen brings deep operational and investment expertise to B Capital, where she focuses on enterprise software and AI investments.

Scale 193
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GTM 140: How Microsoft Scaled from $600M to $5B: The Enterprise Playbook with Hayden Stafford

Sales Hacker

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Hayden Stafford is the President and Chief Revenue Officer (CRO) at Seismic, where he oversees the global go-to-market (GTM) organization, including pre-sales, sales, customer success, services, partners, and more. Prior to joining Seismic, he served as President of Global Field Operations at Pegasystems.

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7 Reasons to Choose Userpilot for Mobile Analytics

User Pilot

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. As a fellow PMM who’s been there, I can tell you that traditional analytics tools just don’t cut it anymore. That’s where Userpilot’s mobile analytics come in. It’s built for product people who need clear insights without drowning in data.

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SaaS Essentials: Failed Payment Solution Guide

For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.

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From Messy Beginnings to Product-Market Fit with Ty Allen

Predictable Revenue

On this episode of the Predictable Revenue Podcast, Ty Allen, from SocialClimb, shared the deeply personal story behind his companys origin. The post From Messy Beginnings to Product-Market Fit with Ty Allen appeared first on Predictable Revenue.

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The Bar for High Quality Content has Changed

The Daily Egg

Quality content exists on a spectrum. Its grounded in your products or services context, your target audience, and your business goals. What once was considered. The post The Bar for High Quality Content has Changed appeared first on The Daily Egg.

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4 Unexpected Learnings from Databricks’ Sales Growth Machine From Its VP of Sales

SaaStr

A little ways back Databricks VP of Sales Heather Akuiyibo joined SaaStr to share unexpected things that work well at Databricks GTM organization as well as some things that havent worked as well. 4 Unexpected Learnings from Databricks’ Sales Growth Machine Calendar scraping reveals top performers spend disproportionate time on new prospects – Databricks uses calendar data to track how their best AEs allocate time, discovering that overachievers focus on prospect development over ex

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Using Data-Driven Time Insights to Unlock CSM Scale and Efficiency 

Valuize Consulting

Customer Success isnt just a departmentits the engine of sustainable growth. As executives, we’re constantly searching for that elusive strategic edgethe insight that sets our organization apart. Were experts at innovation and market disruption, but are we truly harnessing the full potential of our Customer Success (CS) operations? Too often, organizations rely on intuition and high-level metrics.

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An Omnichannel Payment Solution––Without the Complexity

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

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Product tip Tuesday: Automating password resets

BetterCloud

If youre an IT admin, its all too familiar. There you are- knee-deep in projects, solving real problems, and then ding another password reset request hits your inbox. Someone forgot their password again. Its the dreaded IT help desk ticket that never stops coming in. It can be draining. Password reset requests seem to rain down day and night. Early in the morning as you start your day, when you are trying to take a quick coffee break, or after hours when you finally get home and are just trying

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How to make the biggest impact with AI video in customer success

ChurnZero

What does the new partnership between ChurnZero and Synthesia mean for customer teams? Announced this March, our integration with the leading AI video platform for business stands to revolutionize the way you engage and educate your customerscreating and personalizing AI video messages effortlessly, then delivering them with precision. How can you make the most of this new form of media, and how are customer teams already using it?

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Brand Protection Basics: What You Need to Know

TrackStreet

You’ve spent a lot of time and energy building your brand. You’ve cultivated seller and customer trust, set competitive prices, and worked hard to ensure your business is viable now and into the future. But how are you protecting that brand? Building a brand without implementing a brand protection strategy is like owning a beautiful house filled with expensive furnishings and not locking your doors at night.

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The Top 10 Learnings from Launching SaaStr’s Own AI: What Every B2B Founder Needs to Know

SaaStr

After just a month of launching our own SaaStr AI (trained on a decade of content and hundreds of founders, speakers, and events), we’ve already had over 34,000 (!) conversations with our AI in just the first 30 days. This has completely opened my eyes to what AI can truly do in the real world – not just in coding and support, but what it will do for all our apps.

AI 183
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Beyond Functionality: How UI Creates a Seamless Shopping Journey in Salesforce

CloudKettle

While visual appeal is important, a truly effective user interface (UI) goes much deeper. It’s about creating a seamless and enjoyable shopping experience that drives conversions and boosts customer satisfaction. A well-designed UI builds trust and makes it easy for users to find what they need, leading to a smoother checkout process and a more […] The post Beyond Functionality: How UI Creates a Seamless Shopping Journey in Salesforce appeared first on CloudKettle.

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Waste note, want not: How reclaiming software licenses boosts your bottom line

BetterCloud

Software licenses: they’re essential, but often, they’re bleeding your budget dry. Unused or underutilized licenses are a silent drain , a hidden cost that many businesses simply accept. In today’s economy, that’s a luxury you can’t afford. Imagine finding a pile of cash hidden in your office that’s essentially what reclaiming these licenses is.

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How to Close the Gap Between SEO Recommendation and Execution

The Moz Blog

Struggling to turn SEO recommendations into results? Learn how clear communication and smart prioritization can bridge the gap and drive real impact.