Remove 2000 Remove Marketplace as a Service Remove Scale
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“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

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The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

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PODCAST 139: The Science of Becoming a Better Sales Leader with Luke Rogers

Sales Hacker

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. Through that, he went to university where he studied AI and cybernetics, ultimately leading big teams in EMEA for AppDynamics. Learn how modern sales teams with deals, win deals now.

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We Tested The 10 Best Customer Engagement Software: Here’s What We Found

User Pilot

Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. Self-service support: Userpilot empowers you to build and customize in-app resource center code-free. Zendesk Zendesk is an AI-driven customer service tool similar to Intercom in many ways. Appcues pricing.

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5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps. Romain Huet : Right.

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Top 10 Customer Experience Management Software for Driving Business Growth

User Pilot

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels. It allows you to track up to 2000 monthly active users , build up to 10 customer segments, and generate customer engagement reports.

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Shopify vs. WooCommerce: the Best Platform for Your Online Shop

Baremetrics

For those looking to use their own website, that choice generally comes down to two competing services: Shopify vs. WooCommerce. Shopify’s pricing tiers are determined by which tools are included, and the user’s volume of sales. Hosting Shopify is a hosted service. Scalability Shopify and WooCommerce can both scale to any size.