Remove 2000 Remove Marketplace as a Service Remove Scaling
article thumbnail

“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)

SaaStr

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 234
article thumbnail

The SaaS Trust Crisis with Godard Abel (Video + Transcript)

SaaStr

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Metric that Matters for Startups in 2016

Tom Tunguz

Starting in 2014, and perhaps even a bit before, startups have been able to raise capital at better terms than at any time since 2000. Imagine regional taxi services, 4 in the US, each with a different app, different labor pools, different terms. More money raised for less dilution. Market fragmentation.

Startup 100
article thumbnail

5 Key Steps to Evolving Your Offering Into a Platform with Eventbrite and Stripe (Video + Transcript)

SaaStr

Romain Huet : Of course, besides the brand I mentioned earlier like, Google, Apple and Facebook, and so on, a lot of marketplaces also like Uber and Airbnb they tend to think of themselves as platform because they have the buyers and the sellers connecting to each other. Let’s start with our five key steps. Romain Huet : Right.

Payments 171
article thumbnail

We Tested The 10 Best Customer Engagement Software: Here’s What We Found

User Pilot

Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data. Self-service support: Userpilot empowers you to build and customize in-app resource center code-free. Zendesk Zendesk is an AI-driven customer service tool similar to Intercom in many ways. Appcues pricing.

article thumbnail

Top 10 Customer Experience Management Software for Driving Business Growth

User Pilot

Hubspot : Best for comprehensive inbound marketing, sales, and customer service solutions. Zendesk : Best for scalable customer support and service management across multiple channels. It allows you to track up to 2000 monthly active users , build up to 10 customer segments, and generate customer engagement reports.

article thumbnail

Shopify vs. WooCommerce: the Best Platform for Your Online Shop

Baremetrics

For those looking to use their own website, that choice generally comes down to two competing services: Shopify vs. WooCommerce. Hosting Shopify is a hosted service. The added benefit of this is speed: thanks to Shopify Oxygen*, this hosting service is also very fast. Overall, the two markets are comparable in size and variety.