SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 273

Scale Scaling Sales Hiring Enterprise 273

SaaStr

MARCH 20, 2023

Some define it by headcount, typically around 200-2000 employees, and others by revenue, generally $10M to $1B annual recurring revenue. The post Mastering the Mid-Market: Lessons on Building and Selling Into Scaling Enterprises with Vanta CRO, Stevie Case (Video) appeared first on SaaStr.

Scale 243

Scale Enterprise Scaling SMB 243

Tom Tunguz

SEPTEMBER 19, 2021

More than 2000 employees work all over the world and have collaborated to build a massive software business. If that’s not a suite… Founded ten years ago, the company has scaled rapidly selling their software management suite to small and large companies alike. Revenue, $M. Revenue Growth. -. Gross Margin.

Metrics 315

Metrics Outsourced Development Scale Cloud 315

SaaStr

JUNE 9, 2021

A 2 Product line is key to growth at scale. Another reminder that the enterprise is far bigger than the Fortune 500 and Global 2000. It’s incredible how many Cloud leaders today at $1B+ ARR are not just growing quickly, but accelerating. Veeva is another. They are growing than the 25%-28% rate in 2018-2020: #3.

Scale 301

Scale Cloud Enterprise Scaling 301

SaaStr

FEBRUARY 23, 2022

The best in SaaS and Cloud really do scale just about forever. It can seemingly scale forever. But at the same time, Twilio hasn’t gone radically upmarket overall, despite 30% of the Global 2000 being customers. in ARR, Twilio is still growing a stunning 54% year-over-year! Let’s see how they do it.

Scale 279

Scale Cloud Scaling Acquisition 279

SaaStr

JULY 22, 2019

Hear from Roger Scott, New Relic’s EVP and Chief Customer Officer as he shares his 7 tips and tricks for keeping your customers happy— and how to do so at a large scale. And I wanted to share a little bit of my experience and the company’s experiences of building the company to a scale that we are today. Good afternoon.

Scale 234

Scale Scaling Sales Hiring Underperforming Technical Team 234

Tom Tunguz

JANUARY 10, 2023

Looker began to sell successfully to Fortune 500/Global 2000 companies who required new features & scaling other ones: e.g., managing a user base measured in thousands. Another year, Frank rallied the company around Looker 500. 2023 is a pivotal year for many startups.

Scale 235

Scale Startup Scaling Management 235

SaaStr

MARCH 3, 2021

Developers want trusted products that are very easy to deploy and that also scale. Global 2000 and larger SME customers pick the vendor that solves their problems. A little more here. Developer’s Choice. Twilio, Stripe, New Relic, etc. exploded as the developer’s choice. Vendors that do can win.

Marketing 353

Marketing Scale Branding Enterprise 353

SaaStr

APRIL 7, 2022

The company scaled from a hundred people to 800, last I know, but it changes every day. Today, every single global 2000 company has somebody thinking about RPA and next year every division within a global 2000 company will think about RPA. Growth for us is about massive scaling and hiring. Bobby Patrick: Right.

Sales Hiring 274

Sales Hiring Scale Sales Recruiting Outsourcing Services 274

SaaStr

AUGUST 17, 2021

Today, about 12% do (240 of 2000 customers). Coupa isn’t as much a fintech as SMB players like Bill.com, but it’s getting there with Coupa Pay. Coupa plans the majority of its customers to be running payments through their platform in 10 years. This is a bigger task than SMB, but a huge market. And a few bonus notes: 6.

Payments 322

Payments SaaS Payments SMB Payment Solutions 322

SaaStr

FEBRUARY 19, 2021

’ We always thought that there’d be a giant market down below that Fortune 500 for startups that wanted to scale from 2 employees to 2000 employees and build a killer product for those people. Everyone else in the world, even now our big investors ask us now, ‘when are you going to go sell to the Fortune 500?’

Social Media 284

Social Media Content Marketing Enterprise Retention 284

SaaStr

NOVEMBER 3, 2019

That’s a lot more than the 500 in the “Fortune 500” So as you begin to go upmarket, whether it is in the beginning or, like Shopify and RingCentral, later … assume you have at least 2000+ mega-accounts to target. No excuses. Salesforce’s largest customers are growing the fastest. There’s No Ceiling.

SaaS 277

SaaS Scale Retention Cloud 277

SaaStr

OCTOBER 9, 2024

35% of the Global 2000 are customers, and it has over 3,000 $100k+ customers and 567 $1M+ ARR customers. #4. 3,100 $100k+ Customers, Up From 973 in 2020. And 567 $1m+ Customers. Zscaler has customers Small, Medium and Large, but overall its approach is pretty enterprise.

Software Review 307

Software Review Cybersecurity Enterprise Scale 307

SaaStr

APRIL 2, 2023

This thought is usually accompanied by a vague statement like “this person isn’t scaling.” Mistake: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal!

Sales Hiring 329

Sales Hiring Scale Customer Success Scaling 329

SaaStr

MAY 20, 2020

Their competitor bought them out in April 2000, couldn’t IPO, and was bankrupt by August. Take a watch before or after you read the learnings: Jeff founded his last 2 companies before Twilio during the last 2 downturns, so he’s thought through a lot of things we’ve all been going through.

CTO Hire 355

CTO Hire New CTO CTO Airlines 355

Intercom, Inc.

JULY 2, 2020

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . In the return of the Scale podcast, Pam details her support philosophy and the investments she’s making to drive better customer outcomes, for the long term. For them, proactive outreach is part of the job.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Tom Tunguz

JANUARY 26, 2020

2018 and 2019 exceeded the heady days of 2000 in terms of dollars deployed. As the scale of the industry has blossomed, market forces (competition and founder demand) have pushed the industry in positive ways. This supply/demand shift that provides founders more leverage in conversations has catalyzed some innovation in venture.

Venture Capital 230

Venture Capital Merchant Services Innovation Finance 230

Andreessen Horowitz

OCTOBER 18, 2023

Our nuclear rollout peaked in the 1970s during the oil crisis—President Nixon championed “ Project Independence ,” which aimed to build 1,000 nuclear reactors by 2000. We know it’s possible at a massive scale, too. Long term, however, scaling domestic nuclear power will likely require a more centralized solution.

Scale 28

Scale Scaling VP of Engineering Construction 28

Tom Tunguz

SEPTEMBER 2, 2018

In the late 1990s and early 2000, public market investors were able to buy shares at IPO at the ground floor of the business. Others include Docusign: $382M, Zuora[1]: $179M, ZScaler: $126M, These companies are at a radically different scale than 20 years ago. Public market access to startups. **In Amazon went public with $15.7M

Venture Capital 223

Venture Capital Startup Investment Trends 223

SaaStr

DECEMBER 5, 2019

Most of the Fortune 500 / Global 2000 can pay $1m+ a year for applications every employee uses. Blend them together and you get net 60% revenue growth on “just” a 30% growth in customer count. 50+ paid customers with $1m+ ACV. That may sound like a lot to you for Slack, but Slack has grown a lot in the enterprise.

Cloud 254

Cloud Enterprise Trends Development 254

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Collaboration pains increase as you scale. Short on time?

Scale 156

Scale Scaling Underperforming Technical Team AI Search 156

SaaStr

JUNE 26, 2019

move to quarterly once they are at scale. Later, once you have 20–2000 sales reps, a Sales Ops department, good modeling software, etc. At the end of the day, most SaaS start-ups: start off paying monthly, but sometimes / often only once cash is actually received ; and.

Scale 174

Scale Payment Solutions Sales SaaS 174

SaaStr

APRIL 21, 2023

But as you get bigger and more well-funded, participate in traditional field marketing strategies because they account for 40% of revenue at scale. You can run your own conference, but third-party events like AWS, Dreamforce, SaaStr, and others allow you to get 40% of your pipe from their ability to draw in the best in the industry.

Outsourcing Services 259

Outsourcing Services Scale Outsourced Development Marketing 259

Stax

APRIL 15, 2025

So, let’s say you had $1,000 in expansion MRR in May and an expansion MRR of $2,000 in July, youd have an expansion MRR rate of 100%. [($2000-1000)/$1000] x 100 = 100% Churn MRR The churn MRR calculation shows you the MRR your company loses out on when customers cancel or downgrade their subscription.

Payments 88

Payments SaaS Payments Revenue Payment Services 88

SaaStr

MARCH 20, 2024

You can’t scale either of those channels or people until you’re happy with the efficiency of those people and processes. However, if you’re scaling efficiently and quickly and sales reps are well-fed but not at a breaking point, you might not want to add more salespeople. That genie won’t go back in the bottle.

Sales Hiring 300

Sales Hiring Sales Recruiting Scale Headcount 300

SaaStr

DECEMBER 16, 2019

There is not a single event in the world that brings together 15,000+ SaaS executives, founders, and VCs for three full days with 300+ sessions from the best-of-the-best on how to scale faster. . at a Global 2000 or similar company ($300M or more in revenues, or close). . In 2020 we’re going where no tech conference has gone before.

Cloud 162

Cloud Scale CTO Innovation 162

Tom Tunguz

OCTOBER 13, 2014

This could be because tech companies have achieved such a huge scale that the material acquisitions ten years ago, are no longer material today. The chart above shows the aggregate value of venture-backed startup M&A activity from 2000 through 2014[1] in orange, using NVCA data. The truth is probably a combination of the two.

Acquisition 127

Acquisition Trends Startup Marketing 127

User Pilot

NOVEMBER 7, 2024

Zapscale – from $500/month to $2000/month and customizable enterprise packages. out of 5 stars Pricing : Startup plan at $500/month, Growth plan at $2000/month, and Enterprise plan available upon request. Defining a customer success tool and other FAQs. Velaris – pricing is only available upon request. G2 rating : 4.8

Customer Success 105

Customer Success Enterprise Software Review Startup 105

SaaStr

NOVEMBER 12, 2019

So Pardot, SalesLoft and Calendly, you’re thinking, “How is this random guy from Atlanta 2000 miles away at the starting floor, at the ground floor of three pretty interesting SaaS companies?” Everybody got a $2000 a year budget to go to conferences like this to do continuing education. And it worked great.

Sales Recruiting 201

Sales Recruiting Scale Outsourcing Services Sales Hiring 201

SaaStr

JUNE 21, 2024

In 2000, Salesforce was an early-stage startup that stood outside a competitor’s conference in San Francisco, staging a fake protest. Things that are truly successful in generating demand are things that very few people or no one else is doing. This received so much attention from conference attendees, who were their direct target market.

Sales Recruiting 290

Sales Recruiting Sales Hiring Scale Outsourced Development 290

Tom Tunguz

MAY 6, 2015

WebEx went public in June 2000 with $8.3M To achieve that phenomenal growth in 2000, the company ramped their sales and marketing investment from $2M to $9.3M to $50M from 1998 to 2000, representing an astounding 300%+ of revenue. and finally, six months before IPO to WebEx. in revenue over the previous twelve months.

Startup 100

Startup Scale Systems Review Acquisition 100

IT World

JANUARY 4, 2022

Some friends and I were talking about the new Google building at 2000 North Shoreline Blvd. As one person said, it looks like a sagging tent city covered in dragon scales (and not in a good way). in Mountain View, Calif. Truth be told, we’re not impressed. But the real kicker?

AWS 109

AWS Scaling 109

SaaStr

JANUARY 21, 2020

But I think the very specific reason that I was asked to talk about this topic is the way that we scaled the business through sales. It’s 2000 bucks, but it’s awesome. QUESTION : Curious how the Lemkin comp plan is scaled to enterprise or upmarket. Those are things that I am really proud of.

Sales Recruiting 332

Sales Recruiting Sales Hiring Scale Sales 332

SaaStr

APRIL 4, 2019

You’ll also learn how leading SaaS companies are able to scale and thrive in this complex, dynamic environment. And the same customer challenges that we were being presented, which was: How do you scale? So one trend is just containers, Kubernetes and how that auto scales in a very seamless way wherever you are.

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

Intercom, Inc.

NOVEMBER 7, 2018

Pure customer acquisition metrics are popular, but dangerously inexact tools for calibrating and scaling your company growth. Multiplying clicks times cost per click tells us that we paid $500 for 10 customers with Ad 1, $1000 for 10 customers with Ad 2, and $2000 for 10 customers with Ad 3. The answer is unequivocal: no. events).

Acquisition 202

Acquisition Scale Advertising Customer Lifetime Value 202

SaaStr

JUNE 3, 2020

And then I spent a year at Salesforce working on Marc Benioff’s extended leadership team, and really had a chance to learn how important trust can be, and also really learn from Salesforce, from Mark, how do you really build a global SaaS leader at scale? People are looking for virtual classrooms, both for learning.

Software Review 254

Software Review Scale Technical Review SaaS 254

Aaron Beashel

MARCH 9, 2018

It’s free to send less than 2000 emails per month, with paid pricing plans going up from there. Virality is one of the strongest drivers of customer acquisition you can have, as it has the ability to scale almost infinitely at next to no cost. They target small business owners and offer their product on a freemium model. Target Market.

Scale 192

Scale SaaS Payments B2B Strategy 192