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Even More of SaaStr’s Most Respected Leaders Unveiled!

SaaStr

He rises to number ten on our list due to the high session average and initial bookmarks by our attendees. Gainsight’s customer success software empowers companies to increase revenue and decrease customer churn. He served as CEO for the company until 2002 before moving on to Materna.

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From $800k to $274M in 4 Years - The Story of Ariba

Tom Tunguz

Before its acquisition, which was consummated at the highest historical multiple of any software company , Ariba was the largest independent procurement software business. It sold software to help businesses buy the things they need in order to operate, everything from pens to planes.

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The Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%

User Pilot

And no wonder: it was developed on the basis of studies from 1999 to 2002, Fred Reicheld and his team found a strong correlation between company growth rates and Net Promoter Scores in a variety of sectors. What to Look For in NPS Tools & Best NPS Software. Userpilot NPS. Alternative NPS Tools. What to Look For in NPS Tools.

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Employee Spotlight: Bill Wilson, Senior Director of Product and Kite Designer

FastSpring

My first job in tech was in 1998 as a software developer. In about 2002, I got into more of a leadership position for satellite offices of larger companies. You end up having very long, large meetings about tech and doing your due diligence. How long have you been working in the SaaS/Tech industry? I started with Java 0.9

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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

You’ve had a number of roles at Salesforce since you joined the company back in early 2002, from product management to startup relations. When I started in 2002, I was the first product manager for the API. I had done some software consulting. So we said, “Hey, why don’t we do that with enterprise software?”

Scale 151
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Customer Acquisition Strategy for SaaS Companies: A Complete Guide

SaaSOptics

Review closed/won deals in your CRM. In this instance, if you need help developing your customer acquisition strategy, one useful technique is reviewing closed/won deals and opportunities in your CRM. Review your pricing strategy. A public marketplace for templates, plugins, and software development agencies.

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Audit Logs & Sarbanes-Oxley Compliance for SaaS: Part 2 of Compliance Essentials in the SaaS Era

BetterCloud

The Sarbanes-Oxley Act (SOX) Public Accounting Reform and Investor Protection Act was passed in 2002. An external auditor reviews them every year, and evaluates how well a company documents, tests, and maintains internal controls. IT can use SOX compliance software like Workiva or SOXHUB. How BetterCloud audit logs help.